Account Portfolio Manager
hace 1 semana
About Tree-Nation
We are the largest reforestation platform that enables individuals and companies to plant trees worldwide and offset their CO2 emissions.
Our technology makes tree planting easy.
We invented the virtual tree, the online forest, and other software tools to bridge the gap between remote projects and their sponsors, between people and companies that want to plant trees and don't know how, and expert planters around the world.
Since our inception in 2006, over 700,000 users and more than 20,000 companies have planted 40 million trees using our platform, and we have successfully onboarded 50 reforestation projects worldwide.
Let's make a difference together.
Work Environment
Our team is diverse, composed of many nationalities, cultures, backgrounds, and experiences. We share a few common traits, defined not by our nationality or background but by our willpower. A warrior spirit. A fire. The way we go through life.
We're constantly seeking individuals who embody the 'Swiss knife' mentality – versatile and adaptable professionals who can seamlessly transition between various roles and tackle a wide range of challenges.
Much like this iconic tool, we value team members who are creative problem solvers, resourceful, and possess a diverse skill set.
About this Position
You will be responsible for managing a portfolio of B2B accounts. You will develop and nurture your relationship with them to grow their commitment towards reforesting the world with Tree-Nation. You will continuously learn and develop better strategies for growing your portfolio and increasing sales from your accounts.
Key Responsibilities:
- Professionally manage all commercial aspects of client relationships, including day-to-day contact, pricing, negotiations, and contract renewals for your portfolio.
- Maintain current commitments while simultaneously upselling and cross-selling opportunities to accounts within your portfolio, maximizing revenue per account.
- Minimize the churn of accounts from your portfolio while identifying and pursuing prospects among churned clients to win them back.
- Ensure that profitability goals from your portfolio are achieved.
- Ensure that all aspects of Tree-Nation processes are carried out accurately and on time.
- Take responsibility for daily monitoring of the flow of orders through our systems, addressing and finding resolutions to issues, and problem-solving in a fast-paced environment.
- Identify areas of improvement and constantly follow up on customer feedback.
Requirements:
- Full professional fluency in French; English and any other second language is a plus.
- Experience in B2B account management, preferably in a subscription-based or SaaS environment.
- Strong relationship-building, sales, and negotiation skills.
- Ability to work independently and prioritize tasks effectively.
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