Account Portfolio Manager

hace 3 días

Barcelona, Barcelona, España Tree-Nation A tiempo completo

About Tree-Nation

Tree-Nation is the world's largest reforestation platform, empowering individuals and companies to plant trees globally and offset CO2 emissions.

Our innovative technology streamlines tree planting, making it easy and accessible. We've developed the virtual tree, online forest, and other software tools to bridge the gap between remote projects and their sponsors, and between people and companies seeking to plant trees and expert planters worldwide.

Since our inception in 2006, over 700,000 users and more than 20,000 companies have planted 40 million trees using our platform, successfully onboarding 50 reforestation projects worldwide.

Join us in making a difference

Our diverse team comprises individuals from various nationalities, cultures, backgrounds, and experiences. While we're different, we share a common spirit - a warrior spirit, a fire that drives us.

We're constantly seeking individuals who embody the 'Swiss knife' mentality - versatile and adaptable professionals who can seamlessly transition between roles and tackle a wide range of challenges.

As a team member, you'll be a creative problem solver, resourceful, and possess a diverse skill set.

About this role

You'll be responsible for managing a portfolio of B2B accounts, developing and nurturing relationships to grow their commitment to reforestation with Tree-Nation. You'll continuously learn and develop strategies to grow your portfolio and increase sales from your accounts.

Key responsibilities:

* Professionally manage all commercial aspects of client relationships, including day-to-day contact, pricing, negotiations, and contract renewals for your portfolio.

* Maintain current commitments while upselling and cross-selling opportunities to accounts within your portfolio, maximizing revenue per account.

* Minimize account churn from your portfolio while identifying and pursuing prospects among churned clients to win them back.

* Ensure profitability goals from your portfolio are achieved.

* Ensure all aspects of Tree-Nation processes are carried out accurately and on time.

* Take responsibility for daily monitoring of the flow of orders through our systems, addressing and finding resolutions to issues, and problem-solving in a fast-paced environment.

* Identify areas of improvement and follow up on customer feedback.

Requirements:

* Full professional fluency in English - any second language is a plus.

* Experience in B2B account management, preferably in a subscription-based or SaaS environment will be nice to have

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