Customer Engagement Specialist
hace 7 días
We are Ignion, a pioneering company in the IoT space, revolutionizing technology with our Virtual Antenna platform and Oxion antenna design. Our dynamic team is seeking a highly skilled Customer Engagement Specialist to join us in Barcelona.
Key Responsibilities:- Provide exceptional support to our sales team members as the primary point of contact for customers, distributors, and partners.
- Drive data accuracy and quality while ensuring seamless communication and efficient processes within the EMEA team.
- Work closely with senior sales teams, distributors, and SMB customers to address inquiries and requests.
As a key member of our Sales Team, you will manage projects from AIC submission through conversion, qualification, and successful sales cycles. Your expertise in data management will drive process improvements, and your ability to maintain accurate pipeline management will be crucial.
You will also collaborate with other departments, Marketing, Engineering, and Operations, to ensure efficiency and effectiveness in customer engagement and sales processes. Additionally, you will be responsible for updating monthly POS into Salesforce to track revenue and maintaining contact databases in Salesforce and Outlook for enhanced communication.
What We Offer:
- A competitive salary of €60,000 per year (based on industry standards and location)
- The opportunity to work with cutting-edge technology and a passionate team
- Ongoing training and development opportunities
About Us:
We're a friendly, motivated, and passionate bunch seeking a professional with relevant industry experience who can hit the ground running. If you have excellent organizational skills, keen attention to detail, and exceptional communication abilities, we encourage you to apply.
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