Empleos actuales relacionados con Digital Customer Engagement Manager - Barcelona, Barcelona - SAP


  • Barcelona, Barcelona, España Sap A tiempo completo

    We're seeking an experienced Client Delivery Manager to join our SAP Enterprise Cloud Services team. This is a great opportunity for a highly motivated and customer-focused individual to own and grow client engagements, act as the voice of the client within SAP, and lead the engagement with supporting ECS functions and roles.As a Client Delivery Manager, you...


  • Barcelona, Barcelona, España The Tropicfeel, S.L. A tiempo completo

    Company OverviewThe Tropicfeel, S.L. is a pioneer in the travel gear industry, driven by a mission to revolutionize the way we understand and experience travel. Our commitment to quality and innovation has earned us a reputation as leaders in our field.Job DescriptionWe are seeking an experienced Strategic Customer Engagement Manager to join our team. As a...

  • Digital Engagement Leader

    hace 4 semanas


    Barcelona, Barcelona, España Sap Se A tiempo completo

    **About Us**SAP SE is a market leader in end-to-end business application software and related services. With over 200 million users worldwide, we are purpose-driven and future-focused, committed to personal development and team collaboration.**Our Mission**We empower our customers to innovate and grow by providing real-time cloud platform operation,...


  • Barcelona, Barcelona, España Docplanner A tiempo completo

    Job Summary: We are seeking a proactive and experienced Customer Marketing Specialist to join our marketing team in Docplanner. The ideal candidate will have a strong background in customer marketing within the SaaS industry, with a particular focus on upsell and cross-sell initiatives. This role will be crucial in developing and executing global marketing...


  • Barcelona, Barcelona, España Aristocrat A tiempo completo

    About UsAristocrat Technologies is a global leader in the digital games industry, with over 400 million downloads and 50 million active users. Our company culture values people first, innovation, teamwork, inclusivity, and customer focus.Job TitleWe are seeking an experienced CRM Manager to join our team in Barcelona. As a key member of our GameOps team, you...


  • Barcelona, Barcelona, España Talented International A tiempo completo

    Career Opportunity at Talented InternationalSalary Range: $90,000 - $140,000 per annum.Job OverviewTalented International is a fast-growing international company specializing in sports betting and online gaming. We're looking for a seasoned CRM Executive to join our team and drive our customer-centric strategy forward.Main Responsibilities:Develop and...


  • Barcelona, Barcelona, España Sap Se A tiempo completo

    At SAP, we're on a mission to help the world run better. Our digital hub in Barcelona is at the forefront of this effort, leveraging cutting-edge technology to drive exceptional customer experiences. As a Digital Sales Development Executive, you'll play a key role in guiding customers through their digital transformation journey.About the RoleThis position...


  • Barcelona, Barcelona, España THE TROPICFEEL, S.L. A tiempo completo

    The Tropicfeel, S.L. is seeking a skilled Customer Engagement Specialist to join our team in Barcelona, Spain. As a key member of our marketing department, you will be responsible for developing and executing the company's CRM strategy to enhance customer engagement, segmentation, and loyalty. You will optimize the customer journey through data-driven...


  • Barcelona, Barcelona, España Omega CRM, A Merkle Company A tiempo completo

    About the Role:The Digital Engagement Strategist will play a key role in driving process optimization around campaign processes, focusing on platform automation and innovation for efficiency and quality. You will monitor and assess the technical landscape and channel updates to keep the platform current and effective. Ensuring seamless integration of various...


  • Barcelona, Barcelona, España Lastminute Group A tiempo completo

    About UsLastminute Group, a leading online travel industry company, operates in 38 countries across Europe, Asia, and America through its metasearch website Jetcost. The group is part of lm group, a publicly traded multinational company.Every month, the Group reaches over 60 million unique users across all its websites and mobile apps in 17 languages and 40...


  • Barcelona, Barcelona, España Lastminute Group A tiempo completo

    Lastminute Group is looking for a CRM and Social Media Specialist for its Marketing team based in Chiasso, Switzerland. The ideal candidate has a natural passion for communication, user engagement, and content creation, is highly creative and aware of the power of communication to create engagement, drive results, and inspire people's behaviors.About the...


  • Barcelona, Barcelona, España BettingJobs A tiempo completo

    BettingJobs is proud to partner with a dynamic company based in Barcelona who require a CRM Executive to drive customer engagement and retention.About the RoleThis is an exciting opportunity for a skilled marketer to design and execute marketing campaigns across multiple channels. As a CRM Executive, you will work closely with the team to create engaging...


  • Barcelona, Barcelona, España Social Element A tiempo completo

    At Social Element, we're dedicated to making social media a better place for everyone. As a leading global and independent full-service social media agency, we're passionate about creating unskippable content, making scrolling safer, and fostering stronger connections between people and brands.We're currently looking for a highly skilled Digital Community...


  • Barcelona, Barcelona, España Outreach Recruitment Agency A tiempo completo

    Job Title: Customer Engagement Specialist">Company Overview: Outreach Recruitment Agency is a leading recruitment agency that connects talented professionals with top companies. We are currently seeking a skilled CRM Executive to join our team in Spain.">Job Description: As a CRM Executive, you will be responsible for managing and optimizing CRM systems to...


  • Barcelona, Barcelona, España Contentsquare A tiempo completo

    About Contentsquare">Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone that cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers' whole online journey. We are a global leader in the experience analytics space, having...


  • Barcelona, Barcelona, España Empresa Reconocida A tiempo completo

    Empresa Reconocida is a leading company in its field, and we're seeking an exceptional Digital Customer Experience Manager to join our team. This role will play a critical part in driving our global growth strategy, focusing on customer retention and engagement. You'll be responsible for developing and executing a comprehensive CRM plan, working closely with...


  • Barcelona, Barcelona, España Empresa Reconocida A tiempo completo

    About Us: Empresa Reconocida is a multinational company dedicated to making a positive impact. Our values are built around trust, connections, and making a difference.Job Title: Strategic CRM Manager for Global Customer EngagementLocation: Barcelona, SpainEstimated Salary: €60,000 - €80,000 per annumAbout the Role:The CRM Manager will play a crucial role...


  • Barcelona, Barcelona, España Sap Se A tiempo completo

    Unlock your potential with SAP as a HCM Digital Sales Development Manager. Our company culture values collaboration, embracing differences, and driving business outcomes.About the RoleThis is a salary of $120,000 - $160,000 per year. We are seeking a skilled professional to join our SAP Digital team as a Digital Sales Development Manager. This role involves...


  • Barcelona, Barcelona, España Proton Ag A tiempo completo

    **About Proton Ag**We're a global technology company dedicated to protecting your digital rights and freedom. Founded by a team of scientists from CERN, we've been providing free and open-source tools since 2014. Our mission is to empower individuals and organizations to take control of their personal data and break away from Big Tech's invasive...


  • Barcelona, Barcelona, España Indicia Worldwide A tiempo completo

    Company OverviewWe are Indicia Worldwide, a global data and technology led marketing agency that works with some of the world's biggest brands. Our vision is to create new value across the remit of marketing for our clients.Job DescriptionAs a Customer Engagement Platform Specialist at Indicia Worldwide, you will be working on advancing our clients'...

Digital Customer Engagement Manager

hace 2 meses


Barcelona, Barcelona, España SAP A tiempo completo
Job Description

We are seeking a highly skilled Cloud Solution Delivery Specialist to join our team at SAP Enterprise Cloud Services. As a key member of our Client Delivery Engagement Shared Services unit, you will play a critical role in helping our customers adopt the S/4H Private Cloud solution seamlessly and effectively.

About the Job

In this exciting opportunity, you will be responsible for driving sales to delivery handover and customer onboarding, covering all technical and project aspects such as IP ranges, Load Balancer setup requirements, VPN networks, and more. You will also handle support tickets, bridge customer queries and requirements from technical operations teams, and ensure periodic service reviews to track service quality across a range of customers.

Main Responsibilities
  • Drive sales to delivery handover and customer onboarding, covering technical and project aspects
  • Handle support tickets, bridge customer queries and requirements
  • Ensure periodic service reviews to track service quality
  • Support customers on technical queries and requirements throughout their lifecycle
  • Proactively monitor, handle, and resolve customer tickets with regular and transparent communication
Requirements

To succeed in this role, you will need:

  • Engineering graduate with 3+ years of work experience as a SAP technical consultant in a customer-facing/supporting role
  • Strong knowledge of SAP Basis, SAP ERP modules, and tools like TSM, BODI application, DBs of HANA, ASE, Sybase, Oracle
  • Strong hands-on experience with SAP Basis activities, technical support in Cloud environments, especially with hyperscalers, OS/DB migration, SAP release upgrades, and infrastructure updates for cloud customers
  • Technical and application expertise for different cloud solutions (S/4HANA or another private cloud)
  • Good understanding of infrastructure operations and processes, as well as escalation handling and procedures
What We Offer

As a Cloud Solution Delivery Specialist at SAP, you can expect a competitive salary package that includes:

An estimated salary of $120,000 - $180,000 per year, depending on location and experience

A highly collaborative and caring team environment with a strong focus on learning and development

Recognition for your individual contributions and a variety of benefit options to choose from

The opportunity to work with a purpose-driven and future-focused company that is committed to making a positive impact