Customer Engagement Strategist, Mobile Gaming

hace 3 semanas


Barcelona, Barcelona, España Aristocrat A tiempo completo
About Us

Aristocrat Technologies is a global leader in the digital games industry, with over 400 million downloads and 50 million active users. Our company culture values people first, innovation, teamwork, inclusivity, and customer focus.

Job Title

We are seeking an experienced CRM Manager to join our team in Barcelona. As a key member of our GameOps team, you will be responsible for developing and implementing strategies to drive user engagement and monetization.

Responsibilities
  • Develop and implement CRM strategies to improve user engagement and monetization.
  • Coordinate special campaigns and features to drive user engagement and monetization.
  • Work closely with stakeholders to ensure collaboration and alignment in executing CRM strategies.
  • Monitor and evaluate campaign performance using data to optimize and improve future campaigns.
Requirements
  • Extensive experience in formulating and managing in-game events in a relevant industry (F2P and Social Casino games preferred).
  • Experience implementing and managing initiatives driven by personalization, customer segmentation, engagement, and LTV of customers.
  • Capable of managing multiple priorities under pressure and tight deadlines in a fast-paced and changing environment.
  • Proficient in using CRM software and platforms (e.g., Iterable, Braze, Looker).
What We Offer
  • A competitive salary of €60,000 per year, based on your experience and qualifications.
  • The opportunity to work with a talented team that creates remarkable hit games.
  • A dynamic and inclusive work environment that values employee well-being and growth.
  • The chance to contribute to the development of new games and features that drive user engagement and monetization.

We are an equal opportunities employer and welcome applications from diverse candidates.



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