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Job Summary:
This role is responsible for driving and securing new business leads, representing SilverDoor to potential clients, and cultivating strong working relationships across Iberia & LATAM.
The ideal candidate will blend strategic thinking with hands-on execution, leveraging creativity and data-driven insights to fuel profitable revenue growth in the region. The primary objective is to secure direct client contracts.
Key Responsibilities:- Constantly research, seek out and follow up on new business leads.
- Ownership for the implementation and measurement of client acquisition plans.
- Deliver individual and team revenue targets by client, location, and channel.
- Provide accurate reporting on all key metrics.
- Build a strong, professional reputation across all relevant industries/forums.
- Maintain comprehensive and accurate records in Salesforce.
- Keep up-to-date profiles for each potential account.
- Regularly review performance with the VP of Business Development.
- Actively pursue new unassigned direct client accounts and evaluate new business opportunities.
- Communicate regularly with the Account Management team to convert new leads into regularly trading customers.
- Attend and represent the company at all relevant client & property networking opportunities.
- Compile formal and informal RFPs, either independently, or as part of the Bid Team, depending on opportunity size.
- Present to potential new clients.
- Ensure efficient use of time within Business Development team.
- Responsible for maintaining Business Development materials and trackers.
- Work closely with the Marketing team, provide feedback on industry trends and developments so that we can continually develop and communicate SilverDoor's USPs.
- Develop a deep awareness of key competitor activity to ensure SilverDoor maintains a competitive edge.
- Ensure that we always have an ethical and consultative approach to business development.
- Follow agreed procedures for transitioning clients to the Account Management team.
- At least 3 years of experience with a proven track record of success in new business development.
- Demonstrated expertise in B2B business development, specifically in serviced apartments and/or business travel.
- Comprehensive and current knowledge of the serviced apartment industry.
- Self-motivated with a strong drive to achieve results.
- Demonstrated excellence in customer service standards.
- Exceptional organizational skills.
- Fluent in Spanish & English (additional languages are a plus).
- Confident in face-to-face client interactions.
- Good numeracy skills and commercial awareness.
- Strong presentation skills.
- Flexible and adaptable to changing circumstances.
- Exemplifies SilverDoor's core values: We actually care, We have fire inside us, We're honest with each other, We enjoy the ride.