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Global Service Account Director

hace 2 meses


Madrid Centro, Madrid, España oilandgas A tiempo completo
About the Role

We are seeking a highly skilled and experienced Strategic Account Director to join our team at oilandgas. As a key member of our Global Service Commercial & Products team, you will be responsible for maintaining and expanding relationships with strategically important large customers in the renewable energy sector.

Key Responsibilities
  1. Establish and Maintain Customer Relationships: Develop and maintain productive, professional relationships with key personnel in assigned accounts, ensuring a deep understanding of their business needs and goals.
  2. Coordinate Cross-Functional Teams: Collaborate with various stakeholders, including sales, service, and management resources, to meet account performance expectations and customers' expectations.
  3. Drive Service Sales Growth: Meet assigned targets for profitable onshore and offshore service sales volume and strategic targets in assigned accounts.
  4. Develop Strategic Account Plans: Guide the strategic account planning process, ensuring the development of shared performance goals, revenue targets, and significant deadlines.
  5. Assess and Validate Customer Needs: Proactively assess, clarify, and validate customer needs on an ongoing basis, identifying opportunities to create new specific service solutions that best address customer needs.
  6. Manage Solution Development: Coordinate the involvement of all necessary company personnel to create new specific service solutions that best address customer needs.
  7. Support Business Growth: Support the growth, profitability, and governance of offshore service sales in line with oilandgas' expectations by providing customer knowledge and experience.
  8. Facilitate Sales-Service Alignment: Facilitate coordination and strategy sales-service alignment for key WTG sales processes.
Requirements
  1. Master's/Bachelor's Degree in Engineering: A degree in engineering or a related field is required.
  2. Commercial/Sales Management Skills: Demonstrated commercial/sales management skills and a high level of Wind Energy market knowledge are essential.
  3. Leadership and Team Collaboration: A leader, highly motivated, proactive, and team collaborator with great negotiation skills is required.
  4. Experience in Technical Sales: At least 7 years of experience in technical sales in industrial environments, with experience in selling services and products.
Competencies
  1. Company and Customer Expertise: A deep understanding of the company's products and services, as well as the customer's business needs and goals.
  2. Strategic Perspective: The ability to think strategically and develop plans to achieve business objectives.
  3. Leadership: Strong leadership skills, with the ability to motivate and guide cross-functional teams.
  4. Negotiation Skills: Excellent negotiation skills, with the ability to build strong relationships with customers and stakeholders.
  5. Value-Based Selling: The ability to sell value-based solutions that meet the customer's needs and goals.
  6. Project Management: Strong project management skills, with the ability to coordinate multiple projects and stakeholders.
  7. Language Skills: Fluency in English, both written and spoken.