Global Service Account Director

hace 1 mes

Madrid, Madrid, España Vestas A tiempo completo

Job Title: Global Service Account Director

Job Summary:

We are seeking a highly skilled and experienced Global Service Account Director to join our team at Vestas. As a key member of our global commercial team, you will be responsible for maintaining and expanding relationships with strategically important large customers.

Key Responsibilities:

  • Establish and maintain productive relationships with key personnel in assigned accounts.
  • Coordinate the involvement of company personnel, including support, service, and management resources, to meet account performance expectations and customers' expectations.
  • Meet assigned targets for profitable onshore and offshore service sales volume and strategic targets in assigned accounts.
  • Guide the strategic account planning process, ensuring the development of shared performance goals, revenue targets, and significant deadlines.
  • Proactively assess, clarify, and validate customer needs on an ongoing basis.
  • Develop and implement solutions to create new specific service solutions that best address customer needs, while coordinating the involvement of all necessary company personnel.
  • Support the growth, profitability, and governance of offshore service sales in line with Vestas' expectations by providing customer knowledge and experience.
  • Work with the Pricing Department to introduce and set the Fair Value Capture concept into Offshore Service Sales.
  • Facilitate coordination and strategy sales-service alignment for key WTG sales processes.

Requirements:

  • Master's or bachelor's degree in engineering.
  • Demonstrate commercial/sales management skills and a high level of Wind Energy market knowledge.
  • Knowledge and understanding of Offshore is advantageous.
  • Leadership, motivation, proactivity, and team collaboration skills.
  • Great negotiation skills.
  • At least 7 years of experience in technical sales in industrial environments, with experience in selling services and products.

Competencies:

  • Company and customer expertise.
  • Strategic perspective.
  • Leadership expertise.
  • Negotiation skills.
  • Value-based selling.
  • Project management.
  • Fluent in English, written and spoken.

What We Offer:

We offer a versatile job in an exciting and high-paced international team, working in a collaborative global environment in the renewable energy sector. You will collaborate with various stakeholders and gain relevant work experience while part of an innovative team with high work ethics and a good social spirit.

Additional Information:

This position reports to the Global Head of Service Strategic Accounts. You will enlist the support of WTG Sales Managers, implementation resources, service resources, and other sales and management resources as needed, and closely coordinate company executive involvement with customer management, supporting and coordinating regular QBR meetings, providing with status and KPI follow-up reports.

DEIB Statement:

Vestas recognizes the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us power the solution for a sustainable, green energy future.

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