Customer Service

hace 1 mes


Barcelona, España Jr Spain A tiempo completo

col-wideJob Description:

¿Te gusta ayudar a la gente? ¿Te sientes cómodo trabajando en el servicio de atención al cliente? ¿Buscas un nuevo reto? Tenemos una oportunidad de trabajo para ti

AXA Partners, miembro del Grupo AXA, es líder mundial en su sector y uno de los mayores proveedores de asistencia del mundo.

Actualmente buscamos Agentes/Tramitadores para integrarse en nuestra Unidad de Negocio de Auto en Barcelona.

¿Qué buscamos de ti?
- Buena capacidad de aprendizaje.
- Excelente actitud de servicio y orientación al cliente.
- Habilidades de comunicación. Buena comunicación oral y escrita.
- Orientación a resultados, trabajo bajo presión.

¿Cómo será tu día a día?
- Recepción de llamadas relativas a siniestros de Auto para abrir expedientes y atender incidencias y consultas de los mismos.
- Emisión de llamadas para aclaraciones al cliente, al proveedor, a Compañía cliente.
- Tareas administrativas relacionadas con la gestión de cada caso.

LI-SP

**Your Profile**
Requisitos publicación externa
- Idiomas: castellano nível bilingüe, catalán e inglés será un plus.
- Experiência previa en atención telefónica (mínimo 1 año)
- Excelentes habilidades de atención al cliente.
- Excelente capacidad de organización y gestión del tiempo.
- Flexibilidad
- Capacidad para hacer las cosas / entregar resultados según los estándares acordados con el cliente.
- Conocimientos informáticos. (incluyendo el uso de Word y Excel)

**About AXA**

AXA Group is the world leader in insurance and asset management. We protect and advise our clients at every step in their lives, by offering products and services which satisfy their needs in the areas of insurance, personal protection, saving and asset management. AXA is the leading insurance brand worldwide, with over 100 million clients. We are transforming from payer to partner for our client, with a strong focus on risk prevention.

Our mission: Empower people to live a better life.

Our values: Customer First, Courage, Integrity and One AXA.

**About the Entity**

AXA Partners is an AXA transversal business unit offering a wide range of solutions in assistance services, travel insurance and credit protection.

AXA Partners' role is also to implement innovative solutions emerging from the AXA Innovation unit.

Combining passion with advanced expertise, we design and deliver worldwide solutions for partners and communities. We protect what matters, when it matters.

**What We Offer**

By joining AXA Partners, you will work in a responsible company, which offers a real culture of expertise & diversity. Our focus is on accelerating the development of everyone's skills, whilst offering attractive and competitive compensation and opportunities for professional development and growth.

Additionally, at AXA, we work to make a real difference to people - when amazing things happen and when we create opportunities for a better life, the feeling of pride is extraordinary.



  • Barcelona, Barcelona, España Customer Labs A tiempo completo

    About the JobWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Customer Labs. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Handle and close inbound calls to achieve quarterly quotaRespond to...


  • Barcelona, Barcelona, España Customer Labs A tiempo completo

    About the JobWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Customer Labs. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Handle and close inbound calls to achieve quarterly quotaRespond to...


  • Barcelona, Barcelona, España Customer Labs A tiempo completo

    About the role:We are seeking a highly motivated and customer-focused Dutch Customer Service Specialist to join our team at Customer Labs. As a key member of our customer service team, you will be responsible for handling and closing inbound calls, responding to emails, and making outbound calls to resolve customer issues and maximize store revenue.Key...


  • Barcelona, Barcelona, España Customer Labs A tiempo completo

    About the RoleWe are seeking a highly motivated and customer-focused Dutch Customer Service Representative to join our team at Customer Labs. As a key member of our customer support team, you will be responsible for handling and closing inbound calls, responding to emails, and providing exceptional customer service to our clients.Key Responsibilities:•...


  • Barcelona, Barcelona, España Customer Labs A tiempo completo

    About the JobWe are a global provider that designs, delivers, and optimizes unforgettable human experiences for today's digital world.From sales to service and content moderation to credit management, we're an end-to-end provider across all B2C and B2B customer journeys.Key Responsibilities:Handle and close inbound calls to achieve quarterly quota.Respond...


  • Barcelona, Barcelona, España Customer Labs A tiempo completo

    About the JobWe are Customer Labs, a global provider of human experiences for the digital world. Our team designs, delivers, and optimizes unforgettable customer journeys across all B2C and B2B customer touchpoints.Key ResponsibilitiesHandle and close inbound calls to achieve quarterly quotasRespond to inbound emails and make outbound calls when necessary to...


  • Barcelona, Barcelona, España Customer Labs A tiempo completo

    About the JobWe are Customer Labs, a global provider of human experiences for the digital world. Our team designs, delivers, and optimizes unforgettable customer journeys across all B2C and B2B customer touchpoints.Key ResponsibilitiesHandle and close inbound calls to achieve quarterly quotasRespond to inbound emails and make outbound calls when necessary to...


  • Barcelona, Barcelona, España Accs - Ares Customer Care Solutions Gmbh A tiempo completo

    Job Summary:As a Customer Service Representative for Accs - Ares Customer Care Solutions Gmbh, you will be responsible for providing exceptional customer support to our international travelers. This is a full-time position, requiring 38.5 hours of work per week.Key Responsibilities:•⁠ ⁠Listen to and respond to customer inquiries via email and...


  • Barcelona, Barcelona, España Accs - Ares Customer Care Solutions Gmbh A tiempo completo

    Job Summary: We are seeking a highly skilled and multilingual Customer Service Representative to join our team at Accs - Ares Customer Care Solutions Gmbh. As a key member of our customer support team, you will be responsible for providing exceptional service to our international travelers and accommodation suppliers. Key Responsibilities: Provide timely...


  • Barcelona, España Customer Labs A tiempo completo

    About Barcelona Barcelona is home to many great artists and painters, making it a vibrant city for art lovers. The city's most famous cultural masterpiece is Gaudi's "Sagrada Familia," a unique example of modern architecture.If art and culture aren't your preference, you can enjoy one of Barcelona's sandy beaches, just a short walk from the city center, and...


  • Barcelona, España Customer Labs A tiempo completo

    About BarcelonaBarcelona is home to many great artists and painters, making it a vibrant city for art lovers. The city's most famous cultural masterpiece is Gaudi's "Sagrada Familia," a unique example of modern architecture.If art and culture aren't your preference, you can enjoy one of Barcelona's sandy beaches, just a short walk from the city center, and...

  • Dutch Customer Service

    hace 3 meses


    Barcelona, España Customer Labs A tiempo completo

    .Reference: WEBAAbout BarcelonaBarcelona is home to many great artists and painters, so you will always have plenty of art to discover. The city's most famous cultural masterpiece is Gaudi's work, the great cathedral "Sagrada Familia," which is one of the unique styles of modern architecture.If you are not too fond of art and culture, you can spend the day...

  • Dutch Customer Service

    hace 4 meses


    Barcelona, España Customer Labs A tiempo completo

    Reference: WEBAAbout Barcelona Barcelona is home to many great artists and painters, so you will always have plenty of art to discover. The city's most famous cultural masterpiece is Gaudi's work, the great cathedral "Sagrada Familia," which is one of the unique styles of modern architecture.If you are not too fond of art and culture, you can spend the day...

  • Dutch Customer Service

    hace 4 meses


    Barcelona, España Customer Labs A tiempo completo

    Reference: WEBAAbout BarcelonaBarcelona is home to many great artists and painters, so you will always have plenty of art to discover. The city's most famous cultural masterpiece is Gaudi's work, the great cathedral "Sagrada Familia," which is one of the unique styles of modern architecture.If you are not too fond of art and culture, you can spend the day on...


  • Barcelona, España Accs - Ares Customer Care Solutions Gmbh A tiempo completo

    Position: Customer Service RepresentativeFull time position 38,5h/week (Temporary Contract)Location: Barcelona, on-siteDUTIES AND RESPONSIBILITIES: As a customer support advisor for a prestigious travel company, you will be in charge of understanding and identifying customer needs. You will be listening, responding and mediating between our international...


  • Barcelona, Barcelona, España Customer Labs A tiempo completo

    Job Title: Customer Service Representative - Norwegian LanguageJob Summary:Customer Labs is seeking a highly skilled Customer Service Representative to join our team in Barcelona, Spain. As a Customer Service Representative, you will be responsible for providing excellent customer service to our clients in Norwegian, both via phone and email. Key...

  • Customer Service

    hace 7 meses


    Barcelona, España Timup A tiempo completo

    Barcelona fashion brand looking for a Customer Service Agent. **Tasks**: - Provide accurate information about products, orders, shipping, and returns. - Resolve customer complaints and issues efficiently and effectively. - Monitor order fulfillment and shipping processes to ensure on-time delivery. - Handle and escalate complex cases to the appropriate...

  • Customer Service

    hace 5 meses


    Barcelona, España Desigual A tiempo completo

    If you consider yourself a team player, customer focus, dynamic, you also are a fashion passionate, we have an opportunity for you in our offices in Barceloneta. As a Customer Service you will have the responsibility to optimize the Omnichannel Services related processes and tools under his/her responsibility (payment & fraud prevention, preparation &...

  • Customer Service

    hace 5 meses


    Barcelona, España Grupo Crit A tiempo completo

    **Descripción**: We are looking for a Logistics Customer service to be a part of a team reporting to the Supply Chain Manager. Receive and analyze the Customersdemand in terms of orders and logistics issues. Create and maintain a good level of communication with customers and internal with other departments. Daily tasks: Creation of orders from customers...

  • Customer Service

    hace 5 meses


    Barcelona, España Hays A tiempo completo

    Tu nueva empresa Desde Hays seleccionamos Customer Service en una empresa del sector de óptica ubicada en Barcelona capital. La persona seleccionada trabajará en el Departamento de Customer Service y reportará al Manager. Tu nuevo puesto Gestión de pedidos Atención al cliente de calidad Gestión de quejas y solicitudes Resolver preguntas de...