Customer Service

hace 3 meses

Barcelona, España Grupo Crit A tiempo completo

**Descripción**:
We are looking for a Logistics Customer service to be a part of a team reporting to the Supply Chain Manager.

Receive and analyze the Customersdemand in terms of orders and logistics issues.

Create and maintain a good level of communication with customers and internal with other departments.

Daily tasks:
Creation of orders from customers received by different platforms or by telephone.

Order fulfilment monitoring

Customers claims management

Monitor/a Inbound Outbound flows.

Monitor/a automatic invoicing

Integrate and participate with rest of departments to guarantee customer satisfaction

Reporting

Main KPIs:
Customer service level

Stock Availability

Backorders and recovery plan

Inventory days and value

**Requisitos**:
Office programs. Excel, Outlook, Access
English language (minimum C1). Italian will be a plus.
Excellent reactivity and problem solving
Knowledge in SAP ( CS / SD / WM )

Additional Skills:
Previous experience in Customer Service ideally in the automotive or manufacturing environment
Good understanding of supply chain processes and their interdependencies from the final customer to suppliers
Knowledge and experience of using CRM systems

¿Listo para dar el siguiente paso en tu carrera? Esperamos tu aplicación para empezar este emocionante viaje juntos

  • Customer Service Representative

    hace 2 semanas

    Barcelona, Barcelona, España Customer Labs A tiempo completo

    About Customer LabsCustomer Labs is a global provider of human experiences for the digital world. We design, deliver, and optimize customer journeys across all B2C and B2B channels.About the JobWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling customer...

  • Customer Service Representative

    hace 2 semanas

    Barcelona, Barcelona, España Customer Labs A tiempo completo

    About Customer LabsCustomer Labs is a global provider of human experiences for the digital world. We design, deliver, and optimize customer journeys across all B2C and B2B channels.About the JobWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling customer...

  • Customer Service Representative

    hace 2 semanas

    Barcelona, Barcelona, España Customer Labs A tiempo completo

    {"title": "Customer Service Representative", "content": "About the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Customer Labs. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving their queries and issues in a...

  • Customer Service Representative

    hace 2 semanas

    Barcelona, Barcelona, España Customer Labs A tiempo completo

    {"title": "Customer Service Representative", "content": "About the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Customer Labs. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving their queries and issues in a...

  • Customer Service Representative

    hace 3 semanas

    Barcelona, Barcelona, España Customer Labs A tiempo completo

    About Customer LabsWe are a global provider that designs, delivers, and optimizes unforgettable human experiences for today's digital world. Our services span across all B2C and B2B customer journeys, from sales to service and content moderation to credit management.Job SummaryWe are seeking a highly motivated and customer-centric Dutch Customer Service...

  • Customer Service Representative

    hace 3 semanas

    Barcelona, Barcelona, España Customer Labs A tiempo completo

    About Customer LabsWe are a global provider that designs, delivers, and optimizes unforgettable human experiences for today's digital world. Our services span across all B2C and B2B customer journeys, from sales to service and content moderation to credit management.Job SummaryWe are seeking a highly motivated and customer-centric Dutch Customer Service...

  • Customer Service Representative in Barcelona

    hace 2 semanas

    Barcelona, Barcelona, España Customer Labs A tiempo completo

    {"h1": "Customer Service Agent in Barcelona", "p": "At Customer Labs, we are looking for a Customer Service Agent to join our team in Barcelona, Spain. As a Customer Service Agent, you will be responsible for providing excellent customer service to our clients in Norwegian.Responsibilities:* Provide fantastic service in all situations - your contact with the...

  • Customer Service Representative in Barcelona

    hace 2 semanas

    Barcelona, Barcelona, España Customer Labs A tiempo completo

    {"h1": "Customer Service Agent in Barcelona", "p": "At Customer Labs, we are looking for a Customer Service Agent to join our team in Barcelona, Spain. As a Customer Service Agent, you will be responsible for providing excellent customer service to our clients in Norwegian.Responsibilities:* Provide fantastic service in all situations - your contact with the...

  • Customer Service Representative

    hace 2 semanas

    Barcelona, Barcelona, España Customer Labs A tiempo completo

    About Customer LabsWe are a global provider that designs, delivers, and optimizes unforgettable human experiences for today's digital world.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling and closing inbound calls,...

  • Customer Service Representative

    hace 2 semanas

    Barcelona, Barcelona, España Customer Labs A tiempo completo

    About Customer LabsWe are a global provider that designs, delivers, and optimizes unforgettable human experiences for today's digital world.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling and closing inbound calls,...

  • Customer Service Representative

    hace 2 semanas

    Barcelona, Barcelona, España Customer Labs A tiempo completo

    About Customer LabsCustomer Labs is a global provider of human experiences for the digital world. We design, deliver, and optimize unforgettable experiences for customers across all B2C and B2B customer journeys.Job SummaryWe are seeking a highly motivated and customer-driven Dutch Customer Service Specialist to join our team. As a Customer Service...

  • Customer Service Representative

    hace 2 semanas

    Barcelona, Barcelona, España Customer Labs A tiempo completo

    About Customer LabsCustomer Labs is a global provider of human experiences for the digital world. We design, deliver, and optimize unforgettable experiences for customers across all B2C and B2B customer journeys.Job SummaryWe are seeking a highly motivated and customer-driven Dutch Customer Service Specialist to join our team. As a Customer Service...

  • Customer Service Representative

    hace 2 semanas

    Barcelona, Barcelona, España Customer Labs A tiempo completo

    About Customer LabsCustomer Labs is a global provider that designs, delivers, and optimizes unforgettable human experiences for today's digital world. From sales to service and content moderation to credit management, we're an end-to-end provider across all B2C and B2B customer journeys.Job SummaryWe are seeking a highly motivated and customer-focused...

  • Customer Service Representative

    hace 2 semanas

    Barcelona, Barcelona, España Customer Labs A tiempo completo

    About Customer LabsCustomer Labs is a global provider that designs, delivers, and optimizes unforgettable human experiences for today's digital world. From sales to service and content moderation to credit management, we're an end-to-end provider across all B2C and B2B customer journeys.Job SummaryWe are seeking a highly motivated and customer-focused...

  • Customer Service Representative

    hace 2 semanas

    Barcelona, Barcelona, España Customer Labs A tiempo completo

    About Customer LabsCustomer Labs is a global provider that designs, delivers, and optimizes unforgettable human experiences for today's digital world. From sales to service and content moderation to credit management, we're an end-to-end provider across all B2C and B2B customer journeys.Job SummaryWe are seeking a highly motivated and customer-focused French...

  • Customer Service Representative

    hace 2 semanas

    Barcelona, Barcelona, España Customer Labs A tiempo completo

    About Customer LabsCustomer Labs is a global provider that designs, delivers, and optimizes unforgettable human experiences for today's digital world. From sales to service and content moderation to credit management, we're an end-to-end provider across all B2C and B2B customer journeys.Job SummaryWe are seeking a highly motivated and customer-focused French...

  • Customer Service Representative

    hace 2 semanas

    Barcelona, Barcelona, España Customer Labs A tiempo completo

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Customer Labs. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesHandle and close inbound calls to achieve quarterly sales...

  • Customer Service Representative

    hace 2 semanas

    Barcelona, Barcelona, España Customer Labs A tiempo completo

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Customer Labs. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesHandle and close inbound calls to achieve quarterly sales...

  • Customer Service Representative

    hace 3 semanas

    Barcelona, Barcelona, España Digital Customer Care Company Bv A tiempo completo

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Digital Customer Care Company Bv. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key ResponsibilitiesRespond to customer inquiries and...

  • Customer Service Representative

    hace 3 semanas

    Barcelona, Barcelona, España Digital Customer Care Company Bv A tiempo completo

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Digital Customer Care Company Bv. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key ResponsibilitiesRespond to customer inquiries and...