French Customer Service
hace 4 meses
About BarcelonaBarcelona is home to many great artists and painters, making it a vibrant city for art lovers. The city's most famous cultural masterpiece is Gaudi's "Sagrada Familia," a unique example of modern architecture.If art and culture aren't your preference, you can enjoy one of Barcelona's sandy beaches, just a short walk from the city center, and savor some of the best Mediterranean seafood. Barcelona is known for being cosmopolitan, modern, and forward-thinking, while still retaining old neighborhoods like the Gothic Quarter, where the oldest building in the city is located, alongside countless bars and stores.About the jobWe are a global provider that designs, delivers, and optimizes unforgettable human experiences for today's digital world. From sales to service and content moderation to credit management, we're an end-to-end provider across all B2C and B2B customer journeys.Key Responsibilities: Handle and close inbound calls (Consumer) to achieve quarterly quota. Respond quickly and effectively to inbound emails. Make outbound calls when necessary to recover (web-) orders, convert quotes to orders, or resolve issues with purchased products. Create quotes and follow up. Maximize store revenue by upselling/cross-selling to increase order value and AOV. Maintain awareness of online store promotions and campaigns to maximize their success. Ensure personal knowledge of the product portfolio is up to date. Manage stock availability. Provide cross-language backup if needed. Address customer post-sales requests (logistics, queries, refunds, exchanges, delivery, etc.). Resolve status queries. Initiate and manage customer post-sales-related tasks, including order cancellations, claims management, order and delivery follow-up, refund requests, and escalations using multiple tools, such as CRM & Order Status Suite, with a high-quality, efficient, and customer-centric approach. Required Qualifications: French native level speaker. Fluent in English. Strong communication skills. Knowledge of sales techniques (up-/cross-selling, objection handling, etc.). Customer-driven and motivated to work in sales. Achievement and target-oriented. IT knowledge and technical understanding. Minimum of 1 year relevant experience. Strong personal interest & curiosity in IT products and applications. Real capability to listen to customers. Ability to conduct effective qualification skills to ensure a comprehensive understanding of customer needs. Exceptional customer-facing and customer care skills. What We Offer: Competitive salary package and bonus system. Discounts on gym and language courses. 2 to 3 weeks of paid training. 39 working hours per week, Monday to Friday from 08:30 - 17:30. Opportunities for growth within the company. Please send your CV and cover letter in English.If you have any questions, feel free to contact our recruiter#J-18808-Ljbffr
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Customer Service Representative with French
hace 2 meses
Barcelona, España teleperformance-es-french A tiempo completoDescription:On-site | Barcelona, Catalonia, Spain | MM_CS | Full time | FrenchDescriptionTeleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all...
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Barcelona, Barcelona, España Teleperformance-Es-French A tiempo completoCompany OverviewTeleperformance Spain is a leading provider of customer experience management and contact centre business process outsourcing solutions. With over 4,700 employees across 10 sites in Spain, we are committed to delivering exceptional service to our clients.Job DescriptionWe are seeking a highly skilled French speaking Customer Service...
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Customer Service Representative With French
hace 2 meses
Barcelona, España Teleperformance-Es-French A tiempo completoDescription:On-site | Barcelona, Catalonia, Spain | MM_CS | Full time | FrenchDescriptionTeleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing.Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all...
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Customer Service French Market
hace 6 meses
Barcelona, España Catenon A tiempo completo**FUNCTIONS**: This position Customer Service French Market is responsible to executing Order to Delivery Process that will support to sales department and it is the first contact for our customer for services level performance. Customer services must follow daily the operational KPI’s to analyze inefficiencies to allow us to put in place actions to solve...
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French Customer Service
hace 4 meses
Barcelona, España Customer Labs A tiempo completoAbout Barcelona Barcelona is home to many great artists and painters, making it a vibrant city for art lovers. The city's most famous cultural masterpiece is Gaudi's "Sagrada Familia," a unique example of modern architecture.If art and culture aren't your preference, you can enjoy one of Barcelona's sandy beaches, just a short walk from the city center, and...
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French-speaking Customer Service
hace 22 horas
Barcelona, España City Job Offers A tiempo completo**French-speaking Customer Service in Barcelona** Is French your mother tongue? Are you curious, a problem solver person and a good listener? If you fit with this description, you are in the right place! We have a Customer Service position with great benefits and career opportunities for you! **French-speaking Customer Advisors in Barcelona** Share your...
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Customer Service Representative With French
hace 2 semanas
Barcelona, España Cataloxy A tiempo completoPublicada: 01.07.2024. Actual hasta: 14.12.2024 Un poco sobre la empresa Teleperformance Spain - Sevilla Forma parte del equipo de Teleperformance. Desarróllate como profesional y alcanza tus sueños. Somos la compañía líder mundial en soluciones de gestión omnicanal de experiencia del cliente. Ofertas de empleo Customer Service Representative with...
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Customer Service Representative
hace 5 horas
Barcelona, España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit French speaking Customer Service Representative for their Barcelona office. Position: Customer Service Representative Location: Barcelona, Spain Employment type: Full-time Remuneration: Base salary + bonus. **DUTIES AND RESPONSIBILITIES**: - Log call...
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Dutch & French-speaking Fashion Customer Service
hace 5 horas
Barcelona, España City Job Offers A tiempo completoDo you speak Dutch + French and you want to live in Barcelona? Are you interested in working for a world-renowned fashion brand? We have exactly the right opportunity for you! **Dutch & French-speaking Fashion Customer Service Agent** Meet your new company: Your profile: - Fluent in Dutch and French. - Open to developing your customer service skills. -...
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Customer Service Representative With French
hace 4 semanas
Barcelona, España buscojobs España A tiempo completoDutch Customer Service Agent in BarcelonaFull timeBarcelona, Catalonia26.11.2024Dutch Customer Service Agent in BarcelonaFull time Barcelona, Catalonia Recruit4Work SL 26.11.2024Thinking about moving abroad? Take a look at Barcelona! Barcelona is a city where there is lots to do and experience. When moving there you will be able to visit a good number of...
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Customer Service Representative With French
hace 4 semanas
Barcelona, España buscojobs España A tiempo completoDutch Customer Service Agent in BarcelonaFull timeBarcelona, Catalonia26.11.2024Dutch Customer Service Agent in BarcelonaFull time Barcelona, Catalonia Recruit4Work SL 26.11.2024Thinking about moving abroad? Take a look at Barcelona! Barcelona is a city where there is lots to do and experience. When moving there you will be able to visit a good number of...
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Customer Service Representative With French
hace 4 semanas
Barcelona, España buscojobs España A tiempo completoDutch Customer Service Agent in Barcelona Full time Barcelona, Catalonia 26.11.2024 Dutch Customer Service Agent in Barcelona Full time Barcelona, Catalonia Recruit4Work SL 26.11.2024 Thinking about moving abroad? Take a look at Barcelona! Barcelona is a city where there is lots to do and experience. When moving there you will be able to visit a good number...
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Customer Service Representative
hace 2 semanas
Barcelona, España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a French speaking Customer Service Representative for their Barcelona office. Position: Customer Service RepresentativeLocation: Barcelona, Spain Employment type: Full-timeWork model: on-siteDUTIES AND RESPONSIBILITIES: Handle incoming customer...
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Customer Service Representative with French
hace 2 semanas
Barcelona, España Cataloxy A tiempo completoPublicada: 01.07.2024. Actual hasta: 14.12.2024 Un poco sobre la empresa Teleperformance Spain - Sevilla Forma parte del equipo de Teleperformance. Desarróllate como profesional y alcanza tus sueños. Somos la compañía líder mundial en soluciones de gestión omnicanal de experiencia del cliente. Ofertas de empleo Customer Service Representative with...
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Customer Service Representative with French
hace 3 semanas
Barcelona, España Cataloxy A tiempo completoPublicada: 01.07.2024. Actual hasta: 14.12.2024Un poco sobre la empresa Teleperformance Spain - SevillaForma parte del equipo de Teleperformance. Desarróllate como profesional y alcanza tus sueños. Somos la compañía líder mundial en soluciones de gestión omnicanal de experiencia del cliente.Ofertas de empleo Customer Service Representative with...
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Customer Service Specialist
hace 4 semanas
Barcelona, España Cataloxy A tiempo completo.Ofertas de empleo Customer Service Specialist - French speakerPublicada: 22.11.2024. Actual hasta: 08.12.2024Customer Service Specialist - French speaker, BarcelonaSalario: a convenirDescripción de la ofertaWe are looking for a Guest Experience Specialist to join our Ukio team in Barcelona. You will play a pivotal role in ensuring our guests have a...
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Customer Service Specialist
hace 1 mes
Barcelona, España Cataloxy A tiempo completo.Ofertas de empleo Customer Service Specialist - French speakerID: 100162Publicada: 21.10.2024. Actual hasta: 19.11.2024Un poco sobre la empresa UKIOEspecializados en el alquiler mensual de apartamentos, Ukio se enfoca en pisos de diseño con un servicio de alta calidad. Alquilamos apartamentos de 1 a 11 meses en Barcelona, Madrid, Lisboa y Berlín.Customer...
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Customer Service Representative With French
hace 2 semanas
Barcelona, España Cataloxy A tiempo completoPublicada: 01.07.2024. Actual hasta: 14.12.2024 Un poco sobre la empresa Teleperformance Spain - SevillaForma parte del equipo de Teleperformance. Desarróllate como profesional y alcanza tus sueños. Somos la compañía líder mundial en soluciones de gestión omnicanal de experiencia del cliente.Ofertas de empleo Customer Service Representative with...
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French Customer Service Representative
hace 6 días
Barcelona, Barcelona, España Head Hunt International A tiempo completoInternational Customer Support Opportunity in AthensWe are seeking an experienced customer service professional to join our team at Head Hunt International in Athens, Greece. As a French Customer Service Representative, you will be responsible for providing exceptional support to our clients and ensuring their satisfaction with our services.About the...
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Customer Service Agent
hace 3 semanas
Barcelona, España Cataloxy A tiempo completo.Ofertas de empleo Customer Service Agent (French Speaker) Publicada: 24.01.2024. Actual hasta: 05.12.2024Exoticca es una empresa que ofrece igualdad de oportunidades. La diversidad y la inclusión son nuestro núcleo. No discriminamos por motivos de raza, color, religión, estado civil, edad, origen nacional, ascendencia, discapacidad física o mental,...
