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Dutch & French-speaking Fashion Customer Service

hace 4 meses

Barcelona, España City Job Offers A tiempo completo

Do you speak Dutch + French and you want to live in Barcelona? Are you interested in working for a world-renowned fashion brand? We have exactly the right opportunity for you

**Dutch & French-speaking Fashion Customer Service Agent**

Meet your new company:
Your profile:

- Fluent in Dutch and French.
- Open to developing your customer service skills.
- Passionate and familiar with the fashion industry.
- Excellent communication and interpersonal skills.
- Pay attention to small details, and are well-organized.
- Have a positive and engaging personality.
- Able to work 39 hours per week on a rotational shift pattern.
- Good disposition to work in a customer service environment.
- Understand the customers' needs.

Perks & benefits:

- 2 weeks initial paid-training.
- Competitive salary + bonus.
- Ongoing training.
- Discounts with local business.
- Free after work activities.
- Intercompany mobility.
- Real growth opportunities to progress.

Your responsibilities:

- Effectively solve customer issues in Dutch and French.
- Manage complaints and inquiries with a friendly and respectful tone.
- Keep customer satisfaction at the core of every decision.
- Help clients with their online shopping and advise on their orders.
- Maintain knowledge of the company's services and products.
- Work on additional tasks connected to keeping up the service performance, quality and customer satisfaction.