French Customer Service Representative
hace 3 semanas
We are seeking an experienced customer service professional to join our team at Head Hunt International in Athens, Greece. As a French Customer Service Representative, you will be responsible for providing exceptional support to our clients and ensuring their satisfaction with our services.
About the Role:
- Identify customers' needs and deliver tailored solutions, including sales and billing inquiries.
- Guide customers facing issues related to transactions and provide resolution in a timely manner.
- Assist customers to place orders and address related issues.
- Answer customer inquiries and troubleshoot or escalate technical issues.
- Turn every customer into a happy one by delivering outstanding service.
About You:
- You must have fluent French and English skills.
- Excellent communication skills are essential.
- Sales experience with consumer products and services is an asset.
- You should possess advanced internet research skills and technical research skills to troubleshoot customer problems.
- An empathetic soul with strong communication skills and a positive attitude is required.
The Offer:
- A competitive monthly salary of €45,000, plus two additional salaries per year.
- Complete relocation support, including flight tickets, accommodation, and house searching assistance.
- Healthcare benefits, numerous discounts, and full training by certified instructors.
- Professional growth opportunities and access to state-of-the-art premises.
- Free online Greek language courses and work-life balance initiatives.
Requirements:
- Candidate must hold EU citizenship or permission to work in Greece.
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