Customer Service Representative
hace 3 días
We are a global technology and services leader that powers the brands of the future. Our team of game-changers in Barcelona is looking for talented individuals to join our ranks as Customer Service Representatives.
Job Description:- Take incoming user requests and provide timely resolutions
- Solve complex technical issues related to specific products/apps like Soundtouch & Bose Music
- Maintain expertise associated with applications and proactively update customers on status and resolution progress
- Proficient or bilingual in French and advanced level of English
- Excellent customer care skills, high IT knowledge, and Windows/Mac environment literacy
- 1 year of experience in customer service, preferably technical support
- Full-time 39 hours/week temporary contract (Monday to Friday, 09.00 to 18.00)
- Competitive salary: €19,000 gross/year + up to €1,900 gross/year in bonus
- Central location in Barcelona, flexible working hours, and a supportive team environment
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