Media Entertainment Customer Service Representative
hace 16 horas
Your responsibilities and impact as a Customer Service Representative will be:
- Providing support to customers by responding to inbound requests via multiple channels, including emails and chats.
- Handling inquiries, complaints, or comments, and recording details of customer interactions.
- Ensuring excellent customer satisfaction by responding in an appropriate and friendly manner.
Skills and Qualifications Required:
- Customer service orientation.
- Good communication skills.
- Proactivity and teamwork.
- Native French speaking skills (this is a must).
- A good level of English (B2 minimum).
- No troubles with writing in French.
Benefits:
- A full-time job with a 6-month temporary contract.
- A competitive salary: €12,640 per year gross (€890€ x 14 salaries per year) + performance-related bonus up to €1,200 annually + meal voucher of 7.23€ per working day.
- The opportunity to work in a dynamic international company with a global presence.
- A chance to develop your career in the customer experience industry.
About Us:
We are Blu Selection, a leading Customer Experience Specialist with over 50,000 employees worldwide. Our international hub in Lisbon takes care of customer service experiences on behalf of some of the world's most progressive brands.
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