Customer Service Specialist
hace 2 meses
.Ofertas de empleo Customer Service Specialist - French speakerID: 100162Publicada: 21.10.2024. Actual hasta: 19.11.2024Un poco sobre la empresa UKIOEspecializados en el alquiler mensual de apartamentos, Ukio se enfoca en pisos de diseño con un servicio de alta calidad. Alquilamos apartamentos de 1 a 11 meses en Barcelona, Madrid, Lisboa y Berlín.Customer Service Specialist - French speaker, BarcelonaSalario: a convenirDescripción de la ofertaWe are looking for a Guest Experience Specialist for Tier 2 to join our Ukio team in Barcelona. You will play a pivotal role in ensuring our guests have a seamless and memorable stay in our apartments. You will be the voice of our company, responsible for delivering exceptional customer service, addressing guest inquiries and concerns, and enhancing the overall guest experience. Your excellent communication skills and your fluency in English, French and Spanish will be vital in raising the bar on Ukio's service standards.Join our team as a Guest Experience Specialist and be an integral part of creating exceptional stays for our guests in our extensive apartment portfolio across Europe. Your dedication to ensuring guest satisfaction will be rewarded with a fulfilling and exciting career in this nascent industry.ResponsibilitiesManage complex guest requests and organize visits, replacements, and repairs.Act as a liaison between customers and internal departments (technical support, product development, sales).Communicate customer feedback and issues to relevant departments for product and service improvements.Maintain professional and approachable communication via phone, email, and WhatsApp chat.Provide updates to guests on the status of their requests.Display empathy towards guests.Escalate unresolved cases to Tier 3.Explain complex technical issues to non-technical customers.About youProfessional fluency in English, French and Spanish (both spoken and written). Any additional language will be a plus.Previous experience in hospitality, customer service, or a similar guest-facing role.Strong communication, problem-solving skills, professionalism, attention to detail and unwavering dedication to customer satisfaction.Familiarity in using computer software for booking, communication, ticket management and record-keeping. Knowledge on Zendesk and Hubspot usage will be a plus.Typically Monday to Friday, 9 AM to 6 PM, but available to work Monday to Sunday on rotating shifts, 4 PM to 1 AM.Comfortable performing in a start-up environment.Ukio's life benefitsPrivate Health Insurance with ALAN.Flexible retribution with Payflow.Team buildings and office events.Transportation card (transportation coverage for roles that have traveling needed for their work tasks according to the internal policy)
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Dedicated Customer Service Specialist
hace 3 semanas
Barcelona, Barcelona, España David Kennedy Recruitment A tiempo completoJob Overview: We are seeking a highly skilled and customer-focused Dedicated Customer Service Specialist to join our team in Barcelona, Spain. As a key member of our team, you will be responsible for delivering exceptional customer service to our clients.
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Customer Service Specialist
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Barcelona, Barcelona, España Blu Selection A tiempo completoWe are looking for a skilled Customer Service Specialist to join our multicultural team in Lisbon, Portugal. As a Technical Customer Advisor, you will provide support to customers via various channels and adapt the brand's voice and tone to ensure excellent customer satisfaction.The ideal candidate will be a native Dutch speaker with a good level of English,...
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Customer Service Specialist
hace 2 meses
Barcelona, España Cataloxy A tiempo completo.Ofertas de empleo Customer Service Specialist Publicada: 22.11.2024. Actual hasta: 06.12.2024 Customer Service Specialist, Barcelona Salario: a convenir Descripción de la oferta About Ukio | We are one of the most promising startups of 2024 with headquarters in Spain. We were founded in Barcelona, and since then, we've expanded to include offices in...
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Customer Service Specialist
hace 2 meses
Barcelona, España Cataloxy A tiempo completo.Ofertas de empleo Customer Service SpecialistPublicada: 22.11.2024. Actual hasta: 06.12.2024Customer Service Specialist, BarcelonaSalario: a convenirDescripción de la ofertaAbout Ukio | We are one of the most promising startups of 2024 with headquarters in Spain. We were founded in Barcelona, and since then, we've expanded to include offices in Madrid,...
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Customer Service Specialist
hace 2 meses
Barcelona, España Cataloxy A tiempo completoOfertas de empleo Customer Service Specialist Publicada: 22.11.2024. Actual hasta: 06.12.2024Customer Service Specialist, Barcelona Salario: a convenirDescripción de la oferta About Ukio | We are one of the most promising startups of 2024 with headquarters in Spain. We were founded in Barcelona, and since then, we've expanded to include offices in Madrid,...
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Customer Service Specialist
hace 2 meses
Barcelona, España Cataloxy A tiempo completoOfertas de empleo Customer Service Specialist Publicada: 22.11.2024.Actual hasta: 06.12.2024 Customer Service Specialist, Barcelona Salario: a convenir Descripción de la oferta About Ukio | We are one of the most promising startups of 2024 with headquarters in Spain.We were founded in Barcelona, and since then, we've expanded to include offices in Madrid,...
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Customer Service Specialist
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Barcelona, España Cataloxy A tiempo completoOfertas de empleo Customer Service Specialist Publicada: 22.11.2024. Actual hasta: 06.12.2024 Customer Service Specialist, Barcelona Salario: a convenir Descripción de la oferta About Ukio | We are one of the most promising startups of 2024 with headquarters in Spain. We were founded in Barcelona, and since then, we've expanded to include offices in...
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Customer Service Excellence Specialist
hace 3 semanas
Barcelona, Barcelona, España Msx International Inc. A tiempo completo**Job Summary**We are seeking a highly skilled Customer Service Excellence Specialist to join our team at MSX International Inc. in Barcelona.About the Role:The Customer Service Excellence Specialist is responsible for monitoring and evaluating the quality of customer service interactions to ensure compliance with project guidelines and high-quality service...
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Customer Service Specialist
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Barcelona, España Lindt & Sprüngli (España) S.A A tiempo completoLindt & Sprüngli es reconocida como líder en el mercado de chocolate de primera calidad, ofreciendo una gran selección de productos en más de 120 países de todo el mundo. Durante los 170 años de existencia de Lindt & Sprüngli, se ha convertido en una de las compañías más innovadoras y creativas en la fabricación de chocolate Premium.Descripción...
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Customer Service Specialist
hace 2 meses
Barcelona, España Cataloxy A tiempo completo.Ofertas de empleo Customer Service Specialist - French speaker Publicada: 22.11.2024. Actual hasta: 08.12.2024 Customer Service Specialist - French speaker, Barcelona Salario: a convenir Descripción de la oferta We are looking for a Guest Experience Specialist to join our Ukio team in Barcelona. You will play a pivotal role in ensuring our guests have a...
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Customer Service Specialist
hace 7 días
Barcelona, España Mechanix Wear A tiempo completoOverview The Customer Service Specialist is responsible for providing world-class customer service and satisfaction to all Mechanix Wear internal and external customers within the EMEA region.This position is often the first person a Mechanix Wear customer interacts with.The role requires knowledge of our products, our uniquely different business segments...
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Customer Service Specialist
hace 2 meses
Barcelona, España Cataloxy A tiempo completoOfertas de empleo Customer Service SpecialistPublicada: 22.11.2024. Actual hasta: 06.12.2024 Customer Service Specialist, BarcelonaSalario: a convenirDescripción de la ofertaAbout Ukio | We are one of the most promising startups of 2024 with headquarters in Spain. We were founded in Barcelona, and since then, we've expanded to include offices in Madrid,...
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Customer Service Specialist
hace 4 semanas
Barcelona, Barcelona, España Cataloxy A tiempo completoWe are seeking a highly skilled and experienced Customer Service Specialist to join our team at Cataloxy in Barcelona. This is an exciting opportunity to utilize your customer service skills in exchange for a highly competitive salary and limitless progression opportunities.Company OverviewCataloxy is a pioneering online travel agency that has revolutionized...
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Customer Service Specialist
hace 6 días
Barcelona, España Mechanix Wear A tiempo completoOverviewThe Customer Service Specialist is responsible for providing world-class customer service and satisfaction to all Mechanix Wear internal and external customers within the EMEA region.This position is often the first person a Mechanix Wear customer interacts with.The role requires knowledge of our products, our uniquely different business segments and...
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Customer Service Specialist
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Barcelona, España Lindt & Sprüngli (España) S.A A tiempo completoLindt & Sprüngli es reconocida como líder en el mercado de chocolate de primera calidad, ofreciendo una gran selección de productos en más de 120 países de todo el mundo. Durante los 170 años de existencia de Lindt & Sprüngli, se ha convertido en una de las compañías más innovadoras y creativas en la fabricación de chocolate Premium.Descripción...
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Customer Service Representative
hace 3 semanas
Barcelona, Barcelona, España Empresa Reconocida A tiempo completoAbout the RoleWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our dynamic team. As a Technical Support Specialist, you will play a crucial role in providing exceptional customer service and support to our clients.
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Travel Industry Customer Service Specialist
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Barcelona, Barcelona, España Cataloxy A tiempo completoJob SummaryWe are seeking a highly skilled Travel Industry Customer Service Specialist to join our team at Cataloxy in Barcelona. As a customer support advisor for a prestigious travel company, you will be responsible for understanding and identifying customer needs, listening, responding, and mediating between international travellers and accommodation...
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Customer Service Excellence Specialist
hace 4 semanas
Barcelona, Barcelona, España Msx International Inc. A tiempo completo**About Msx International Inc.**We are a leading company in the customer service industry, committed to delivering exceptional experiences for our clients and their customers.**Job Summary**We are seeking a highly skilled Customer Service Excellence Specialist to join our team in Barcelona. As a key member of our quality assurance team, you will be...
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Customer Service and Order Management Specialist
hace 2 semanas
Barcelona, Barcelona, España Coty A tiempo completoCareer OverviewCompetitive Salary: €30,000 - €40,000 per year, based on experienceWe are seeking a skilled Customer Service and Order Management Specialist to join our team in Barcelona, Spain.Job DescriptionThe Customer Service and Order Management Specialist will be the primary contact for customers, providing exceptional support and resolving...
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Customer Service Specialist
hace 2 meses
Barcelona, España Cataloxy A tiempo completoOfertas de empleo Customer Service Specialist - French speaker Publicada: 22.11.2024. Actual hasta: 08.12.2024 Customer Service Specialist - French speaker, Barcelona Salario: a convenirDescripción de la oferta We are looking for a Guest Experience Specialist to join our Ukio team in Barcelona. You will play a pivotal role in ensuring our guests have a...