Customer Service Specialist

hace 2 semanas

Barcelona, España Cataloxy A tiempo completo

Ofertas de empleo Customer Service Specialist Publicada: 22.11.2024.
Actual hasta: 06.12.2024 Customer Service Specialist, Barcelona Salario: a convenir Descripción de la oferta About Ukio | We are one of the most promising startups of 2024 with headquarters in Spain.
We were founded in Barcelona, and since then, we've expanded to include offices in Madrid, Lisbon, Berlin, and Paris.
This is only the beginning as we've got our sights set on spreading to the rest of Europe and later to include other continents as well.
Ukio's mission is to empower individuals to live where they want, when they want.
We do this by disrupting the traditional residential real estate market, providing fully furnished and artfully designed apartments for stays starting at one month.
We remove all the hassle around finding a rental with no long-term contracts, security deposits, broker fees, moving/buying furniture, etc., giving choice and flexibility to allow people to plant their roots anywhere.
Role | We are looking for a Guest Experience Specialist for Tier 1 to join our Ukio team in Barcelona.
You will play a pivotal role in ensuring our guests have a seamless and memorable stay in our apartments.
You will be the voice of our company, responsible for delivering exceptional customer service, addressing guest inquiries and concerns, and enhancing the overall guest experience.
Your excellent communication skills and your fluency in English and Spanish will be vital in raising the bar on Ukio's service standards.
Responsibilities | Receive and respond to guest communications via phone, chat, and email in a professional manner.
Answer basic questions regarding apartments, reservations, and services.
Organize cleaning requests and minor repair requests.
Perform basic troubleshooting for issues with apartment appliances, requesting photos or videos as necessary.
Escalate complicated repair requests to Tier 2 level team.
About you | Professional fluency in English and Spanish (both spoken and written).
Any additional language will be a plus.
Previous experience in hospitality, customer service, or a similar guest-facing role.
Strong communication, problem-solving skills, professionalism, attention to detail, and unwavering dedication to customer satisfaction.
Familiarity in using computer software for booking, communication, ticket management, and record-keeping.
Knowledge of Zendesk and Hubspot usage will be a plus.
Typically Monday to Friday, 9 AM to 6 PM, but available to work Monday to Sunday on rotating shifts, 4 PM to 1 AM.
Comfortable performing in a start-up environment.
Ukio's life benefits | Private Health Insurance with ALAN.
Flexible retribution with Payflow.
UKIO Anniversary gift.
Team buildings and office events.
Transportation card (transportation coverage for roles that have traveling needed for their work tasks according to the internal policy).
Breakfast at the office, fruits, nutrition bars, free coffee/tea, and popcorn
An amazing internal culture and no dress code
International working environment with many different nationalities
Ukio's culture promotes and values each individual's contribution.
Diversity and inclusion, it's a big topic for us, as such we encourage applications from individuals of all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
We look forward to receiving your application
#J-18808-Ljbffr

  • Customer Service Specialist

    hace 4 semanas

    Barcelona, Barcelona, España AXA Group A tiempo completo

    About the RoleWe are seeking a Customer Service Specialist to join our International team at AXA Partners in Barcelona.This role is perfect for individuals who enjoy working in an international environment, communicating effectively with clients, and providing exceptional customer service.Key ResponsibilitiesTo handle international telephone calls and...

  • Customer Service Specialist

    hace 4 semanas

    Barcelona, Barcelona, España Jujur A tiempo completo

    Job SummaryWe are seeking a highly skilled Customer Service Specialist to join our team at Jujur. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues promptly, and ensuring customer satisfaction.Handle Customer InquiriesRecord Call DetailsMaintain Knowledge of...

  • Customer Service Specialist

    hace 4 semanas

    Barcelona, Barcelona, España CYBEX GMBH A tiempo completo

    OverviewCybex GmbH is seeking a highly motivated and organized Customer Service Specialist to join our team in Barcelona. As a key member of our customer-facing department, you will be responsible for ensuring seamless communication and exceptional service delivery to our clients.

  • Customer Service Specialist

    hace 2 semanas

    Barcelona, España Cataloxy A tiempo completo

    .Ofertas de empleo Customer Service Specialist Publicada: 22.11.2024. Actual hasta: 06.12.2024Customer Service Specialist, Barcelona Salario: a convenirDescripción de la oferta About Ukio | We are one of the most promising startups of 2024 with headquarters in Spain. We were founded in Barcelona, and since then, we've expanded to include offices in Madrid,...

  • Customer Service Specialist

    hace 2 semanas

    Barcelona, España Cataloxy A tiempo completo

    .Ofertas de empleo Customer Service Specialist Publicada: 22.11.2024. Actual hasta: 06.12.2024 Customer Service Specialist, Barcelona Salario: a convenir Descripción de la oferta About Ukio | We are one of the most promising startups of 2024 with headquarters in Spain. We were founded in Barcelona, and since then, we've expanded to include offices in...

  • Global Customer Service Specialist

    hace 4 semanas

    Barcelona, Barcelona, España Centrient Pharmaceuticals Netherlands A tiempo completo

    We are seeking an experienced and skilled Global Customer Service Specialist to join our team at Centrient Pharmaceuticals Netherlands.This role offers a unique opportunity for professional growth, where you will be responsible for delivering exceptional customer service across multiple regions.As a Global Customer Service Specialist, you will act as the...

  • Customer Service Specialist

    hace 2 semanas

    Barcelona, España Cataloxy A tiempo completo

    .Ofertas de empleo Customer Service SpecialistPublicada: 22.11.2024. Actual hasta: 06.12.2024Customer Service Specialist, BarcelonaSalario: a convenirDescripción de la ofertaAbout Ukio | We are one of the most promising startups of 2024 with headquarters in Spain. We were founded in Barcelona, and since then, we've expanded to include offices in Madrid,...

  • Customer Service Specialist

    hace 2 semanas

    Barcelona, España Cataloxy A tiempo completo

    Ofertas de empleo Customer Service Specialist Publicada: 22.11.2024. Actual hasta: 06.12.2024Customer Service Specialist, Barcelona Salario: a convenirDescripción de la oferta About Ukio | We are one of the most promising startups of 2024 with headquarters in Spain. We were founded in Barcelona, and since then, we've expanded to include offices in Madrid,...

  • Customer Service Specialist

    hace 4 semanas

    Barcelona, Barcelona, España Cybex Gmbh A tiempo completo

    Job Overview:We are seeking a highly skilled Customer Service Specialist to join our team at Cybex GmbH. The ideal candidate will possess excellent communication and problem-solving skills, with a strong ability to work in a fast-paced environment.Responsibilities:Respond to customer inquiries and resolve issues related to product quality and after-sales...

  • Dutch Speaking Customer Service Specialist

    hace 5 meses

    Barcelona, España Jobspanien A tiempo completo

    Hey there! Are you a Dutch speaker with a knack for solving problems and a love for providing top-notch customer service?Well, we've got just the job for you! We're on the hunt for a Dutch Speaking Customer Service Specialist to join our remote team.Our mission is to provide the best customer service experience, and we need you to help us do it!Role...

  • Customer Service Specialist

    hace 2 semanas

    Barcelona, España Cataloxy A tiempo completo

    Ofertas de empleo Customer Service SpecialistPublicada: 22.11.2024. Actual hasta: 06.12.2024Customer Service Specialist, BarcelonaSalario: a convenirDescripción de la ofertaAbout Ukio | We are one of the most promising startups of 2024 with headquarters in Spain. We were founded in Barcelona, and since then, we've expanded to include offices in Madrid,...

  • Customer Service Specialist

    hace 2 semanas

    Barcelona, España Cataloxy A tiempo completo

    Ofertas de empleo Customer Service Specialist Publicada: 22.11.2024. Actual hasta: 06.12.2024 Customer Service Specialist, Barcelona Salario: a convenir Descripción de la oferta About Ukio | We are one of the most promising startups of 2024 with headquarters in Spain. We were founded in Barcelona, and since then, we've expanded to include offices in...

  • Customer Service Specialist

    hace 2 semanas

    Barcelona, España Cataloxy A tiempo completo

    Ofertas de empleo Customer Service SpecialistPublicada: 22.11.2024. Actual hasta: 06.12.2024Customer Service Specialist, BarcelonaSalario: a convenirDescripción de la ofertaAbout Ukio | We are one of the most promising startups of 2024 with headquarters in Spain. We were founded in Barcelona, and since then, we've expanded to include offices in Madrid,...

  • Customer Service Specialist

    hace 2 semanas

    Barcelona, España Cataloxy A tiempo completo

    .Ofertas de empleo Customer Service Specialist - French speakerPublicada: 22.11.2024. Actual hasta: 08.12.2024Customer Service Specialist - French speaker, BarcelonaSalario: a convenirDescripción de la ofertaWe are looking for a Guest Experience Specialist to join our Ukio team in Barcelona. You will play a pivotal role in ensuring our guests have a...

  • Customer Service Specialist

    hace 3 semanas

    Barcelona, España Cataloxy A tiempo completo

    .Ofertas de empleo Customer Service Specialist - French speakerID: 100162Publicada: 21.10.2024. Actual hasta: 19.11.2024Un poco sobre la empresa UKIOEspecializados en el alquiler mensual de apartamentos, Ukio se enfoca en pisos de diseño con un servicio de alta calidad. Alquilamos apartamentos de 1 a 11 meses en Barcelona, Madrid, Lisboa y Berlín.Customer...

  • Customer Service Specialist

    hace 3 semanas

    Barcelona, España Lindt & Sprüngli A tiempo completo

    En Lindt Iberia estamos buscando un Specialist de la gestión de Customer Service que gestione las operaciones con el cliente desde el pedido hasta la facturación reportando al Customer Service Manager.Algunas de las principales funciones de esta posición serán:Ser el responsable de la recepción y entrada de pedidos de la cartera de clientes asignados,...

  • Customer Service Specialist

    hace 2 semanas

    Barcelona, España Lindt & Sprüngli (España) S.A A tiempo completo

    Lindt & Sprüngli es reconocida como líder en el mercado de chocolate de primera calidad, ofreciendo una gran selección de productos en más de 120 países de todo el mundo. Durante los 170 años de existencia de Lindt & Sprüngli, se ha convertido en una de las compañías más innovadoras y creativas en la fabricación de chocolate Premium.Descripción...

  • Customer Service Specialist

    hace 2 semanas

    Barcelona, España Cataloxy A tiempo completo

    .Ofertas de empleo Customer Service Specialist - French speaker Publicada: 22.11.2024. Actual hasta: 08.12.2024 Customer Service Specialist - French speaker, Barcelona Salario: a convenir Descripción de la oferta We are looking for a Guest Experience Specialist to join our Ukio team in Barcelona. You will play a pivotal role in ensuring our guests have a...

  • Customer Service Specialist

    hace 3 semanas

    Barcelona, España Cataloxy A tiempo completo

    .Ofertas de empleo Customer Service Specialist - French speaker ID: 100162 Publicada: 21.10.2024. Actual hasta: 19.11.2024 Un poco sobre la empresa UKIO Especializados en el alquiler mensual de apartamentos, Ukio se enfoca en pisos de diseño con un servicio de alta calidad. Alquilamos apartamentos de 1 a 11 meses en Barcelona, Madrid, Lisboa y Berlín....

  • Customer Service Specialist

    hace 2 semanas

    Barcelona, España Cataloxy A tiempo completo

    Ofertas de empleo Customer Service SpecialistPublicada: 22.11.2024. Actual hasta: 06.12.2024 Customer Service Specialist, BarcelonaSalario: a convenirDescripción de la ofertaAbout Ukio | We are one of the most promising startups of 2024 with headquarters in Spain. We were founded in Barcelona, and since then, we've expanded to include offices in Madrid,...