Dutch Customer Service
hace 4 meses
.Reference: WEBAAbout BarcelonaBarcelona is home to many great artists and painters, so you will always have plenty of art to discover. The city's most famous cultural masterpiece is Gaudi's work, the great cathedral "Sagrada Familia," which is one of the unique styles of modern architecture.If you are not too fond of art and culture, you can spend the day on one of Barcelona's sandy beaches, just a short walk from the city center. While on the beach, you can enjoy some of the best Mediterranean seafood. The city has a reputation for being the most cosmopolitan, modern, and forward-thinking city in Spain. Although it is a very modern city, you will still find the old neighborhoods like the Gothic Quarter, where the oldest building in the city is located, and countless bars and stores.About the jobWe are your global provider who designs, delivers, and optimizes unforgettable human experiences for today's digital world. From sales to service and content moderation to credit management, we're an end-to-end provider across all B2C and B2B customer journeys.Key responsibility: Handle and close inbound calls (Consumer) to achieve quarterly quota Fast and effective response to inbound emails Outbound calls when necessary to recover (web-) orders or convert quotes to orders or solve issues with already bought products Quote creation and follow up Maximize Store revenue by upselling/cross-selling to increase order value and AOV Awareness of Online Store promotions and campaigns to maximize their success Ensuring personal knowledge of the portfolio is maintained Stock availability Cross-language backup if needed Answer and deal with customer post sales requests (LogistiScs, queries, refunds, exchanges, delivery, etc). Solvestatus queries Initiate & manage Customer post-sales-related tasks; covering order cancellations, claims management, order and delivery follow-up, refund requests, and escalations using multiple tools, such as CRM & Order Status Suite with high quality, efficient and customer-centric approach. Required Qualification Dutch native level speaker Fluent in English Strong communication skills Knowledge of sales techniques (up-/cross-selling, objection handling, etc) Customer Driven and motivated to work in sales Achievement and target oriented IT knowledge and technical understanding Minimum of 1-year relevant experience Strong personal interest & curiosity in IT products and applications Real capability to listen to customers Ability to conduct effective qualification skills to ensure a comprehensive understanding of customer needs Exceptional customer facing and customer care skill What we offer Competitive salary package and bonus system Discount on Gym and Language courses 2 to 3 weeks of paid training 39 working hours per week, Monday to Friday from 08:30 - 17:30 Possibilities to grow inside the company Please send your CV and Cover letter in English
-
Customer Service Representative
hace 1 mes
Barcelona, Barcelona, España Customer Labs A tiempo completoAbout the role:We are seeking a highly motivated and customer-focused Dutch Customer Service Specialist to join our team at Customer Labs. As a key member of our customer service team, you will be responsible for handling and closing inbound calls, responding to emails, and making outbound calls to resolve customer issues and maximize store revenue.Key...
-
Customer Service Representative
hace 4 semanas
Barcelona, Barcelona, España Customer Labs A tiempo completoAbout the RoleWe are seeking a highly motivated and customer-focused Dutch Customer Service Representative to join our team at Customer Labs. As a key member of our customer support team, you will be responsible for handling and closing inbound calls, responding to emails, and providing exceptional customer service to our clients.Key Responsibilities:•...
-
Dutch Customer Service
hace 3 meses
Barcelona, España Recruit4Work S.L. A tiempo completoAs a Customer Service Agent, you will play a vital role in ensuring that our customers have a memorable and enjoyable experience during their stay. Key Responsibilities You will be responsible for assisting guests with their queries, resolving issues and providing exceptional customer service. Respond to customer enquiries by telephone and email regarding...
-
Customer Service Dutch
hace 5 meses
Barcelona, España Hays A tiempo completoYour new company From Hays we are searching a Customer Service profile with a native Dutch for a company in the optical sector located in Barcelona. The selected person will work in the Customer Service Department and will report to the Manager. Your new position Main functions Orders management. Quality customer service. Management of complaints and...
-
Dutch Customer Service Representative
hace 3 semanas
Barcelona, Barcelona, España Teleperformance Spain A tiempo completoCustomer Service Role in DutchWe are seeking a highly skilled Customer Service Representative to join our team in Barcelona, Spain. As a Dutch Customer Service Representative, you will be responsible for providing frontline service to customers and routing their calls to the appropriate department.Key Responsibilities:Provide a friendly and efficient service...
-
Dutch speaking customer service Specialist
hace 1 mes
Barcelona, España jobspanien A tiempo completoHey there! Are you a Dutch speaker with a knack for solving problems and a love for providing top-notch customer service? Well, we've got just the job for you! We're on the hunt for a Dutch Speaking Customer Service Specialist to join our remote team. Our mission is to provide the best customer service experience, and we need you to help us do it! Role...
-
Dutch Speaking Customer Service Specialist
hace 4 meses
Barcelona, España Jobspanien A tiempo completoHey there! Are you a Dutch speaker with a knack for solving problems and a love for providing top-notch customer service? Well, we've got just the job for you! We're on the hunt for a Dutch Speaking Customer Service Specialist to join our remote team. Our mission is to provide the best customer service experience, and we need you to help us do it! Role...
-
Dutch Customer Service
hace 2 semanas
Barcelona, España Recruit4Work SL A tiempo completoAs a Customer Service Agent, you will play a vital role in ensuring that our customers have a memorable and enjoyable experience during their stay. Key Responsibilities You will be responsible for assisting guests with their queries, resolving issues and providing exceptional customer service. Respond to customer enquiries by telephone and email...
-
Dutch Speaking Customer Service Representative
hace 3 semanas
Barcelona, Barcelona, España Language Matters A tiempo completoCustomer Service OpportunityWe are seeking an experienced Dutch-speaking Customer Service Representative to join our team in central London. As a Customer Service Executive, you will be responsible for delivering exceptional customer service and selling tickets across the Dutch market.Respond to customer inquiries via telephone, email, and chat in a timely...
-
Dutch Speaking Customer Service Representative
hace 4 semanas
Barcelona, Barcelona, España Language Matters A tiempo completoLanguage Matters is seeking a skilled Dutch Speaking Customer Service Executive to join their team in central London. This is a permanent role offering a hybrid scheme with 2 or 3 days in the office. The ideal candidate will be fluent in Dutch and English, with previous experience in sales, client service, or customer support. Key responsibilities include...
-
Dutch Customer Service Representative
hace 6 meses
Barcelona, España ADM Value A tiempo completoHello! Are you passionate about customer service and fluent in Dutch? ADM Value, a key player in outsourcing with more than 20 years of experience and 16 production sites in Europe and Africa, is looking for a Dutch Customer Service Representative to join our diverse team. We value empathy, honesty, mutual respect, open-mindedness and teamwork. If you are...
-
Dutch-speaking Customer Service Agent
hace 2 meses
Barcelona, España futuHRe consulting A tiempo completoWe are futu**HR**e, a boutique Human Resources consulting firm specializing in Recruitment and Employer Branding. We are looking for a motivated and friendly Dutch-speaking Customer Service Agent to join our client’s team, with a focus on customer service for the entertainment industry. **Responsibilities**: - Provide information about our products and...
-
Customer Service Representative
hace 4 semanas
Barcelona, España Toptalent A tiempo completoPosition: Customer Service Representative (Dutch)Location: Barcelona, SpainWork model: on-siteEmployment type: Full-timeRemuneration: Base salary.DUTIES AND RESPONSIBILITIES:Handle customer inquiries via various channels and resolve them promptly.Maintain expertise in customer-specific applications.Escalate issues as needed.Adhere to project procedures and...
-
Dutch Speaking Customer Service Specialist
hace 4 meses
Barcelona, España Jobspanien A tiempo completoHey there! Are you a Dutch speaker with a knack for solving problems and a love for providing top-notch customer service?Well, we've got just the job for you! We're on the hunt for a Dutch Speaking Customer Service Specialist to join our remote team.Our mission is to provide the best customer service experience, and we need you to help us do it!Role...
-
Dutch Speaking Customer Service Executive
hace 3 semanas
Barcelona, España Language Matters A tiempo completoOur client is a fast-growing company that specializes in the automobile industry. They are currently looking for an experienced Dutch-speaking Customer Service Executive to join their friendly and supportive team based in central London. This is a great opportunity to be part of a thrilling industry where you will have the chance to develop your knowledge....
-
Dutch Language Customer Service Specialist
hace 5 días
Barcelona, Barcelona, España Language Matters A tiempo completoAbout Language Matters: We are a fast-growing company that specializes in the automobile industry, and we are currently looking for an experienced Customer Service Executive who is fluent in Dutch to join our team in London. Our company values diversity, friendliness, and motivation, and we offer a hybrid work scheme with 2-3 days in the office.Job...
-
Customer Service Representative
hace 1 mes
Barcelona, Barcelona, España Comdata A tiempo completoWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Native Dutch speaker, you will be responsible for providing exceptional service to our clients, answering calls and emails, and resolving customer inquiries.Key responsibilities include:Providing excellent customer service in...
-
Dutch Language Customer Service Representative
hace 4 semanas
Barcelona, Barcelona, España Cross Border Talents A tiempo completoAbout the RoleWe are seeking a highly skilled Dutch-speaking customer service representative to join our team in Barcelona. As a key member of our customer support team, you will be responsible for providing exceptional service to our Dutch-speaking customers, addressing their inquiries, and resolving any issues they may encounter.Key ResponsibilitiesProvide...
-
Customer Service Representative
hace 4 semanas
Barcelona, España TOPTALENT A tiempo completoPosition: Customer Service Representative (Dutch) Location: Barcelona, Spain Work model: on-site Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Handle customer inquiries via various channels and resolve them promptly. Maintain expertise in customer-specific applications. Escalate issues as needed. Adhere to project...
-
Dutch Market Customer Service Specialist
hace 7 días
Barcelona, Barcelona, España Talent Search People A tiempo completoJob Title: Dutch Market Customer Service SpecialistWe are seeking a highly skilled and customer-oriented individual to join our team as a Dutch Market Customer Service Specialist. As a key member of our client-facing support team, you will be responsible for providing top-notch customer service to clients in the Dutch market.About UsTalent Search People is a...