Dutch Customer Service
hace 3 meses
.Reference: WEBAAbout BarcelonaBarcelona is home to many great artists and painters, so you will always have plenty of art to discover. The city's most famous cultural masterpiece is Gaudi's work, the great cathedral "Sagrada Familia," which is one of the unique styles of modern architecture.If you are not too fond of art and culture, you can spend the day on one of Barcelona's sandy beaches, just a short walk from the city center. While on the beach, you can enjoy some of the best Mediterranean seafood. The city has a reputation for being the most cosmopolitan, modern, and forward-thinking city in Spain. Although it is a very modern city, you will still find the old neighborhoods like the Gothic Quarter, where the oldest building in the city is located, and countless bars and stores.About the jobWe are your global provider who designs, delivers, and optimizes unforgettable human experiences for today's digital world. From sales to service and content moderation to credit management, we're an end-to-end provider across all B2C and B2B customer journeys.Key responsibility: Handle and close inbound calls (Consumer) to achieve quarterly quota Fast and effective response to inbound emails Outbound calls when necessary to recover (web-) orders or convert quotes to orders or solve issues with already bought products Quote creation and follow up Maximize Store revenue by upselling/cross-selling to increase order value and AOV Awareness of Online Store promotions and campaigns to maximize their success Ensuring personal knowledge of the portfolio is maintained Stock availability Cross-language backup if needed Answer and deal with customer post sales requests (LogistiScs, queries, refunds, exchanges, delivery, etc). Solvestatus queries Initiate & manage Customer post-sales-related tasks; covering order cancellations, claims management, order and delivery follow-up, refund requests, and escalations using multiple tools, such as CRM & Order Status Suite with high quality, efficient and customer-centric approach. Required Qualification Dutch native level speaker Fluent in English Strong communication skills Knowledge of sales techniques (up-/cross-selling, objection handling, etc) Customer Driven and motivated to work in sales Achievement and target oriented IT knowledge and technical understanding Minimum of 1-year relevant experience Strong personal interest & curiosity in IT products and applications Real capability to listen to customers Ability to conduct effective qualification skills to ensure a comprehensive understanding of customer needs Exceptional customer facing and customer care skill What we offer Competitive salary package and bonus system Discount on Gym and Language courses 2 to 3 weeks of paid training 39 working hours per week, Monday to Friday from 08:30 - 17:30 Possibilities to grow inside the company Please send your CV and Cover letter in English
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Customer Service Representative
hace 2 semanas
Barcelona, Barcelona, España Customer Labs A tiempo completoAbout the role:We are seeking a highly motivated and customer-focused Dutch Customer Service Specialist to join our team at Customer Labs. As a key member of our customer service team, you will be responsible for handling and closing inbound calls, responding to emails, and making outbound calls to resolve customer issues and maximize store revenue.Key...
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Customer Service Representative
hace 7 días
Barcelona, Barcelona, España Customer Labs A tiempo completoAbout the RoleWe are seeking a highly motivated and customer-focused Dutch Customer Service Representative to join our team at Customer Labs. As a key member of our customer support team, you will be responsible for handling and closing inbound calls, responding to emails, and providing exceptional customer service to our clients.Key Responsibilities:•...
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Dutch Customer Service
hace 3 meses
Barcelona, España Recruit4Work S.L. A tiempo completoAs a Customer Service Agent, you will play a vital role in ensuring that our customers have a memorable and enjoyable experience during their stay. Key Responsibilities You will be responsible for assisting guests with their queries, resolving issues and providing exceptional customer service. Respond to customer enquiries by telephone and email regarding...
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Customer Service Dutch
hace 5 meses
Barcelona, España Hays A tiempo completoYour new company From Hays we are searching a Customer Service profile with a native Dutch for a company in the optical sector located in Barcelona. The selected person will work in the Customer Service Department and will report to the Manager. Your new position Main functions Orders management. Quality customer service. Management of complaints and...
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Barcelona, Barcelona, España Digital Customer Care Company BV A tiempo completoAbout the JobWe are seeking a highly skilled and motivated Customer Service Agent to join our team at Digital Customer Care Company BV. As a Customer Service Agent, you will be responsible for providing exceptional customer service to our clients through various communication channels, including live chat, phone, and email.Key Responsibilities:Respond to...
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Barcelona, Barcelona, España Digital Customer Care Company BV A tiempo completoAbout the JobWe are seeking a highly skilled and motivated Customer Service Agent to join our team at Digital Customer Care Company BV. As a Customer Service Agent, you will be responsible for providing exceptional customer service to our clients through various communication channels, including live chat, phone, and email.Key Responsibilities:Respond to...
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Dutch Speaking Customer Service Representative
hace 2 semanas
Barcelona, Barcelona, España Language Matters A tiempo completoAbout the RoleWe are seeking a highly skilled Dutch Speaking Customer Service Executive to join our team in central London. As a key member of our customer service team, you will be responsible for delivering exceptional customer service and selling tickets across the Dutch market.Key ResponsibilitiesDeliver exceptional customer service and sell tickets...
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Dutch Customer Service Representative
hace 13 horas
Barcelona, Barcelona, España Teleperformance Spain A tiempo completoCustomer Service Role in DutchWe are seeking a highly skilled Customer Service Representative to join our team in Barcelona, Spain. As a Dutch Customer Service Representative, you will be responsible for providing frontline service to customers and routing their calls to the appropriate department.Key Responsibilities:Provide a friendly and efficient service...
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Dutch speaking customer service Specialist
hace 2 semanas
Barcelona, España jobspanien A tiempo completoHey there! Are you a Dutch speaker with a knack for solving problems and a love for providing top-notch customer service? Well, we've got just the job for you! We're on the hunt for a Dutch Speaking Customer Service Specialist to join our remote team. Our mission is to provide the best customer service experience, and we need you to help us do it! Role...
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Dutch Speaking Customer Service Specialist
hace 3 meses
Barcelona, España Jobspanien A tiempo completoHey there! Are you a Dutch speaker with a knack for solving problems and a love for providing top-notch customer service? Well, we've got just the job for you! We're on the hunt for a Dutch Speaking Customer Service Specialist to join our remote team. Our mission is to provide the best customer service experience, and we need you to help us do it! Role...
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Dutch Speaking Customer Service Representative
hace 4 días
Barcelona, Barcelona, España Language Matters A tiempo completoCustomer Service OpportunityWe are seeking an experienced Dutch-speaking Customer Service Representative to join our team in central London. As a Customer Service Executive, you will be responsible for delivering exceptional customer service and selling tickets across the Dutch market.Respond to customer inquiries via telephone, email, and chat in a timely...
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Dutch Speaking Customer Service Representative
hace 2 semanas
Barcelona, Barcelona, España Language Matters A tiempo completoLanguage Matters is seeking a skilled Dutch Speaking Customer Service Executive to join their team in central London. This is a permanent role offering a hybrid scheme with 2 or 3 days in the office. The ideal candidate will be fluent in Dutch and English, with previous experience in sales, client service, or customer support. Key responsibilities include...
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Dutch Customer Service Representative
hace 5 meses
Barcelona, España ADM Value A tiempo completoHello! Are you passionate about customer service and fluent in Dutch? ADM Value, a key player in outsourcing with more than 20 years of experience and 16 production sites in Europe and Africa, is looking for a Dutch Customer Service Representative to join our diverse team. We value empathy, honesty, mutual respect, open-mindedness and teamwork. If you are...
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Customer Service Representative
hace 3 semanas
Barcelona, Barcelona, España Nordsabroad A tiempo completoJob Title: Customer Service Representative - Dutch MarketWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative - Dutch Market. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our Dutch-speaking clients.Key...
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Customer Service Representative
hace 3 semanas
Barcelona, Barcelona, España Nordsabroad A tiempo completoJob Title: Customer Service Representative - Dutch MarketWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative - Dutch Market. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our Dutch-speaking clients.Key...
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Dutch Customer Service Representative
hace 1 mes
Barcelona, Barcelona, España Teleperformance Spain A tiempo completoCustomer Service Representative OpportunityTeleperformance Spain, a leading customer experience management company, is seeking a highly skilled Dutch Customer Service Representative to join our team. As a customer-centric organization, we strive to provide exceptional service to our clients and their customers.Responsibilities:Provide top-notch customer...
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Dutch Customer Service Representative
hace 1 mes
Barcelona, Barcelona, España Teleperformance Spain A tiempo completoCustomer Service Representative OpportunityTeleperformance Spain, a leading customer experience management company, is seeking a highly skilled Dutch Customer Service Representative to join our team. As a customer-centric organization, we strive to provide exceptional service to our clients and their customers.Responsibilities:Provide top-notch customer...
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Dutch Speaking Customer Service Representative
hace 4 semanas
Barcelona, Barcelona, España jobspanien A tiempo completoCustomer Service Specialist Dutch LanguageWe are seeking a highly skilled and experienced Customer Service Specialist fluent in Dutch to join our remote team. As a key member of our customer service team, you will be responsible for providing top-notch customer service to our clients, resolving issues, and ensuring customer satisfaction.About the RoleThis is...
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Dutch Speaking Customer Service Representative
hace 4 semanas
Barcelona, Barcelona, España jobspanien A tiempo completoCustomer Service Specialist Dutch LanguageWe are seeking a highly skilled and experienced Customer Service Specialist fluent in Dutch to join our remote team. As a key member of our customer service team, you will be responsible for providing top-notch customer service to our clients, resolving issues, and ensuring customer satisfaction.About the RoleThis is...
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Dutch-speaking Customer Service Agent
hace 4 semanas
Barcelona, España futuHRe consulting A tiempo completoWe are futu**HR**e, a boutique Human Resources consulting firm specializing in Recruitment and Employer Branding. We are looking for a motivated and friendly Dutch-speaking Customer Service Agent to join our client’s team, with a focus on customer service for the entertainment industry. **Responsibilities**: - Provide information about our products and...