Empleos actuales relacionados con Customer Services Team Leader | - Barcelona - Sage
-
Customer Services Team Leader
hace 5 meses
Barcelona, España Dow Jones A tiempo completo**Job Description**: The Dow Jones Customer Service (DJCS) mission is to provide great service for our customers and great experiences for our people. Our team has the privilege of delivering impactful experiences by helping our customers access the trusted news and business information published and produced by our marquee brands including, The Wall Street...
-
Senior Team Leader
hace 2 semanas
Barcelona, Barcelona, España Webhelp A tiempo completoJob Summary:As a Senior Team Leader - Customer Service, you will be responsible for leading a team of customer service representatives to deliver exceptional service to our clients. You will be responsible for managing team performance, providing feedback and coaching, and ensuring that all team members are equipped to handle customer inquiries and...
-
Working Team Leader
hace 3 semanas
Barcelona, Barcelona, España Minacs A tiempo completoUnlock Your Potential as a Working Team LeaderAre you ready to take your career to the next level? We're a global technology and services leader that powers the brands of the future. Our innovative and growing team is looking for a talented Working Team Leader to join our ranks.About the RoleAs a Working Team Leader, you will be responsible for managing a...
-
Working Team Leader
hace 3 semanas
Barcelona, Barcelona, España Minacs A tiempo completoUnlock Your Potential as a Working Team LeaderAre you ready to take your career to the next level? We're a global technology and services leader that powers the brands of the future. Our innovative and growing team is looking for a talented Working Team Leader to join our ranks.About the RoleAs a Working Team Leader, you will be responsible for managing a...
-
Team Leader, Michelin
hace 5 meses
Barcelona, España Bosch Group A tiempo completo**Company Description** Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 10,000...
-
Working Team Leader
hace 3 semanas
Barcelona, Barcelona, España Webhelp Spain A tiempo completoUnlock Your Potential as a Working Team LeaderAre you ready to take your career to the next level? We're a global technology and services leader that powers the brands of the future. Our team is passionate about innovation and growth, and we're looking for talented individuals like you to join us.About the RoleAs a Working Team Leader, you will be...
-
Working Team Leader
hace 3 semanas
Barcelona, Barcelona, España Webhelp Spain A tiempo completoUnlock Your Potential as a Working Team LeaderAre you ready to take your career to the next level? We're a global technology and services leader that powers the brands of the future. Our team is passionate about innovation and growth, and we're looking for talented individuals like you to join us.About the RoleAs a Working Team Leader, you will be...
-
Sales Team Leader
hace 3 semanas
Barcelona, Barcelona, España Teleperformance Spain A tiempo completoJob Title: Sales Team LeaderTeleperformance is a global leader in customer experience management and contact center business process outsourcing.We have a diverse workforce of over 420,000 people speaking 265 languages, operating in 88 countries across various industries.Our mission is to create a work environment that inspires and motivates our employees.We...
-
Sales Team Leader
hace 3 semanas
Barcelona, Barcelona, España Teleperformance Spain A tiempo completoJob Title: Sales Team LeaderTeleperformance is a global leader in customer experience management and contact center business process outsourcing.We have a diverse workforce of over 420,000 people speaking 265 languages, operating in 88 countries across various industries.Our mission is to create a work environment that inspires and motivates our employees.We...
-
Digital Sales Team Leader
hace 3 semanas
Barcelona, Barcelona, España Softwareone A tiempo completoUnlock Your Potential as a Digital Sales Team Leader at SoftwareOneAre you a seasoned sales professional looking to take your career to the next level? Do you have a passion for leading high-performing teams and driving revenue growth? We're seeking an exceptional Digital Sales Team Leader to join our team in Barcelona and play a key role in shaping our...
-
Digital Sales Team Leader
hace 3 semanas
Barcelona, Barcelona, España Softwareone A tiempo completoUnlock Your Potential as a Digital Sales Team Leader at SoftwareOneAre you a seasoned sales professional looking to take your career to the next level? Do you have a passion for leading high-performing teams and driving revenue growth? We're seeking an exceptional Digital Sales Team Leader to join our team in Barcelona and play a key role in shaping our...
-
Team Leader
hace 5 meses
Barcelona, España Rubiko A tiempo completoTo support our growth as experts in the field of customer support, tailored for the iGaming industry, we are recruiting a **Team Leader** to be part of our **Customer Support Operations**. In this position, you will coordinate the customer support team’s day-to-day activities, organizing the available resources and delegating tasks to team members to...
-
Dutch Team Leader
hace 5 meses
Barcelona, España Recruit4Work S.L. A tiempo completoAs a Team Leader, you will play a crucial role in ensuring our guests have an exceptional and memorable experience during their stay. You will lead a team of customer service representatives, set high standards for service excellence, and drive the team to meet and exceed customer expectations. Tasks - Supervise and mentor a team of customer service...
-
Sales Team Leader
hace 2 semanas
Barcelona, Barcelona, España Teleperformance Spain A tiempo completoTeleperformance: A Leader in Customer Experience ManagementWe are a worldwide leader in customer experience management and contact center business process outsourcing. Our company employs around 420,000 people working in over 265 languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.At...
-
Customer Service Team Leader
hace 4 meses
Barcelona, España Marlex A tiempo completoDesde Marlex estamos colaborando con Knauf Insulation, empresa multinacional alemana ubicada en Sant Boi de Llobregat que requiere incorporar a su plantilla un/a Customer Service Team Leader para liderar el equipo de 5 personas que componen el departamento actualmente.¿Cuál será tu misión en la empresa?Atención al cliente: Dar cobertura a los clientes,...
-
Sales Team Leader
hace 3 semanas
Barcelona, Barcelona, España Teleperformance Spain A tiempo completoJoin Teleperformance Spain as a Sales Team LeaderTeleperformance is a global leader in customer experience management and contact center business process outsourcing. Our company employs around 420,000 people working in over 265 languages, in 88 countries, operating across all business sectors on behalf of major international companies.About the RoleAs a...
-
Sales Team Leader
hace 3 semanas
Barcelona, Barcelona, España Teleperformance Spain A tiempo completoJoin Teleperformance Spain as a Sales Team LeaderTeleperformance is a global leader in customer experience management and contact center business process outsourcing. Our company employs around 420,000 people working in over 265 languages, in 88 countries, operating across all business sectors on behalf of major international companies.About the RoleAs a...
-
Sales Team Leader
hace 3 semanas
Barcelona, Barcelona, España Teleperformance Spain A tiempo completoJoin Teleperformance as a Sales Team LeaderTeleperformance is a global leader in customer experience management and contact center business process outsourcing. Our company employs around 420,000 people working in over 265 languages and dialects, in 88 countries, operating across all business sectors and continents on behalf of major international...
-
Sales Team Leader
hace 3 semanas
Barcelona, Barcelona, España Teleperformance Spain A tiempo completoJoin Teleperformance as a Sales Team LeaderTeleperformance is a global leader in customer experience management and contact center business process outsourcing. Our company employs around 420,000 people working in over 265 languages and dialects, in 88 countries, operating across all business sectors and continents on behalf of major international...
-
Customer Support Team Lead
hace 2 semanas
Barcelona, Barcelona, España Eqs Group A tiempo completoAs a Team Lead for Customer Support at EQS Group, you will play a crucial role in ensuring the effectiveness and efficiency of our customer support services.Your primary focus will be leading and guiding the customer support team, cultivating a collaborative and supportive team environment, and providing coaching and mentorship to team members.You will...
Customer Services Team Leader |
hace 3 meses
Ubicación:Sant Cugat del Vallès, Barcelona provinciaNombre de vacante:Customer Services Team LeaderDescripción:We are seeking a dedicated and dynamic Customer Services Team Leader to manage, lead, and supervise our customer support team.
The successful candidate will organise the tasks of the working group and provide guidance to team members when necessary.
You will be responsible for proposing actions to enhance service improvement and monitoring the performance and effectiveness of the team to ensure that all parameters are met in terms of external and internal targets, in accordance with established policies and procedures.Responsabilidades principalesCoordinate, Supervise, and Organise:Oversee the daily operations and workflow of the customer support team.Ensure efficient and effective management of team tasks and responsibilities.Performance Monitoring:Conduct daily follow-ups on the team's actions and service incidents.Monitor team performance and be accountable for execution and achievement of set targets.Service Improvement:Implement strategies to optimise procedures and enhance team motivation.Improve customer satisfaction through the delivery of higher quality services.Decision Making:Make informed decisions, especially during unforeseen events.Provide decisive leadership to guide the team in uncertain situations.Anticipate Needs and Challenges:Identify and address potential shortages, replacements, and service issues.Ensure technicians are adequately trained and prepared to deliver top-notch service.Qualifications:Proven experience in a customer service supervisory role.Strong leadership and team management skills.Excellent organisational and coordination abilities.Effective decision-making skills, particularly in high-pressure situations.Ability to anticipate and solve problems proactively.High level of motivation and the ability to inspire the same in team members.Why Join Us:Competitive salary + annual bonus.Culture: You will be working in a multicultural and diverse environment.Community: Make a difference to communities we live and work in, with your 5 volunteer days every year.Continuous Development: Unlimited access to Linkedin Learning and Sage University.Career Growth: Long-term prospects for a professional career.
Access to Talent Marketplace, an internal system that uses artificial intelligence to create a clear path for growth.The flexible Human Work approach will provide you an opportunity to unlock all forms of flexibility (mode, location, and time).Brand office space, located at the heart of Barcelona's 22@tech district, with great transport links.Reduced working hours on Fridays and in the summer (July and August).Flexible benefits that suit your needs.If you are a motivated leader with a passion for customer service and a track record of driving team performance, we would love to hear from you.
Apply now to join our team and make a significant impact on our customer service operations
#J-18808-Ljbffr
