Customer Service Team Leader
hace 5 meses
Desde Marlex estamos colaborando con Knauf Insulation, empresa multinacional alemana ubicada en Sant Boi de Llobregat que requiere incorporar a su plantilla un/a Customer Service Team Leader para liderar el equipo de 5 personas que componen el departamento actualmente.
¿Cuál será tu misión en la empresa?
Atención al cliente: Dar cobertura a los clientes, gestionar compras y logística.
Coordinar procesos de reclamaciones con clientes y plantas en CRM.
Realizar reuniones periódicas con los demás Managers para definir y orientar la estrategia de negocio.
Organizar el flujo de trabajo según prioridad y tipología de cliente.
Formar al equipo sobre la operativa de tramitación de pedidos y solicitudes, así como apoyarles en estas gestiones cuando sea necesario.
Detectar y desarrollar mejoras vinculadas a la mejora en la atención al cliente e implementarlas.
Al perfil seleccionado se le ofrece:
Pertenecer a una empresa consolidada en su sector.
Entorno de trabajo profesional e internacional.
Oportunidades de carrera y desarrollo profesional.
Flexibilidad laboral.
#J-18808-Ljbffr
-
Team Leader Customer Service
hace 1 día
Barcelona, España Walters People A tiempo completoUna excelente oportunidad como Team Leader Customer Service está disponible en Barcelona. Sobre el puesto: En la posición de Team Leader Customer Service, serás responsable de gestionar toda la interlocución con los clientes y liderar un equipo de ventas. **Funciones principales**: - Liderar equipo de ventas y asegurarse de la correcta ejecución de...
-
Customer Service Team Leader
hace 2 semanas
Barcelona, Barcelona, España Msx International Inc. A tiempo completoJob SummaryWe are seeking a highly skilled Customer Service Team Leader to join our team in Madrid or Barcelona. The successful candidate will have excellent leadership skills, a strong command of English and German language skills, and experience working in customer service or support as a supervisor or team leader.
-
Customer Service Team Leader
hace 3 semanas
Barcelona, España Msx International Inc. A tiempo completo.Customer Service Team Leader - German speaker in Madrid or BarcelonaDo you have experience in customer service through Contact Centers and are you ready to face new challenges?This is your role at MSX!Objective of the position:Our Team Leader will guide and support a team of agents ensuring that the team adheres to project guidelines, delivers exceptional...
-
Customer Service Team Leader
hace 3 semanas
Barcelona, España Msx International Inc. A tiempo completo.Customer Service Team Leader - German speaker in Madrid or BarcelonaDo you have experience in customer service through Contact Centers and are you ready to face new challenges?This is your role at MSX!Objective of the position:Our Team Leader will guide and support a team of agents ensuring that the team adheres to project guidelines, delivers exceptional...
-
Customer Service Team Leader
hace 3 semanas
Barcelona, España Msx International Inc. A tiempo completo.Customer Service Team Leader - German speaker in Madrid or Barcelona Do you have experience in customer service through Contact Centers and are you ready to face new challenges? This is your role at MSX! Objective of the position: Our Team Leader will guide and support a team of agents ensuring that the team adheres to project guidelines, delivers...
-
Customer Service Team Leader Dutch Market
hace 7 meses
Barcelona, España ADM Value A tiempo completoTareas As a Customer Service Team Leader at ADM Value, you will play a crucial role in ensuring that our guests have an exceptional and memorable experience during their stay. You will manage a team of customer service representatives, set high standards of service excellence, and lead the team to meet and exceed guest expectations. Supervise and mentor a...
-
Customer Service Team Leader
hace 3 semanas
Barcelona, España Msx International Inc. A tiempo completo.Customer Service Team Leader - Italian & Spanish Customer Service Team Leader- Italian and Spanish in Madrid or BarcelonaDo you have experience in customer service through Contact Centers and are you ready to face new challenges?This is your role at MSX!Objective of the position:Our Team Leader will guide and support a team of agents ensuring that the team...
-
Customer Service Team Leader
hace 3 semanas
Barcelona, España Msx International Inc. A tiempo completoCustomer Service Team Leader - German speaker in Madrid or BarcelonaDo you have experience in customer service through Contact Centers and are you ready to face new challenges?This is your role at MSX!Objective of the position:Our Team Leader will guide and support a team of agents ensuring that the team adheres to project guidelines, delivers exceptional...
-
Customer Service Team Leader
hace 3 semanas
Barcelona, España Msx International Inc. A tiempo completoCustomer Service Team Leader - German speaker in Madrid or BarcelonaDo you have experience in customer service through Contact Centers and are you ready to face new challenges?This is your role at MSX!Objective of the position:Our Team Leader will guide and support a team of agents ensuring that the team adheres to project guidelines, delivers exceptional...
-
Customer Service Team Leader
hace 3 semanas
Barcelona, España Msx International Inc. A tiempo completo.Customer Service Team Leader - Italian & SpanishCustomer Service Team Leader - Italian and Spanish in Madrid or BarcelonaDo you have experience in customer service through Contact Centers and are you ready to face new challenges?This is your role at MSX!Objective of the position:Our Team Leader will guide and support a team of agents ensuring that the team...
-
Customer Service Team Leader
hace 3 semanas
Barcelona, España Msx International Inc. A tiempo completo.Customer Service Team Leader - Italian & SpanishCustomer Service Team Leader- Italian and Spanish in Madrid or BarcelonaDo you have experience in customer service through Contact Centers and are you ready to face new challenges?This is your role at MSX!Objective of the position:Our Team Leader will guide and support a team of agents ensuring that the team...
-
Customer Service Team Leader
hace 3 semanas
Barcelona, España Msx International Inc. A tiempo completo.Customer Service Team Leader - Italian & Spanish Customer Service Team Leader- Italian and Spanish in Madrid or Barcelona Do you have experience in customer service through Contact Centers and are you ready to face new challenges? This is your role at MSX! Objective of the position: Our Team Leader will guide and support a team of agents ensuring that the...
-
Customer Service Team Leader
hace 1 semana
Barcelona, España Msx International A tiempo completo.Customer Service Team Leader - Italian and Spanish in Madrid or BarcelonaDo you have experience in customer service through Contact Centers and are you ready to face new challenges? This is your role at MSX!Objective of the position:Our Team Leader will guide and support a team of agents ensuring that the team adheres to project guidelines, delivers...
-
Customer Service Team Leader
hace 3 semanas
Barcelona, España Msx International Inc. A tiempo completoCustomer Service Team Leader - German speaker in Madrid or Barcelona Do you have experience in customer service through Contact Centers and are you ready to face new challenges? This is your role at MSX! Objective of the position: Our Team Leader will guide and support a team of agents ensuring that the team adheres to project guidelines, delivers...
-
Customer Service Team Leader
hace 2 semanas
Barcelona, Barcelona, España Msx International Inc. A tiempo completoJob Title:Customer Service Team Leader - Global ExpertAbout the Role:We are seeking a highly skilled and experienced Customer Service Team Leader to join our team in Madrid or Barcelona. As a key member of our customer service team, you will be responsible for guiding and supporting a team of agents to ensure they meet project guidelines, deliver exceptional...
-
Customer Service Team Leader
hace 3 semanas
Barcelona, Barcelona, España Msx International A tiempo completoJob OverviewWe are seeking an experienced Customer Service Team Leader to lead a team of agents in providing exceptional customer support. This is a full-time, indefinite contract position located in Madrid or Barcelona.
-
Customer Service Team Leader
hace 4 semanas
Barcelona, España Msx International A tiempo completoCustomer Service Team Leader- German speaker in Madrid or Barcelona Do you have experience in customer service through Contact Centers and are you ready to face new challenges?This is your role at MSX!Objective of the position: Our Team Leader will guide and support a team of agents ensuring that the team adheres to project guidelines, delivers...
-
Customer Service Team Leader
hace 3 semanas
Barcelona, España Msx International Inc. A tiempo completoCustomer Service Team Leader - German speaker in Madrid or Barcelona Do you have experience in customer service through Contact Centers and are you ready to face new challenges?This is your role at MSX!Objective of the position: Our Team Leader will guide and support a team of agents ensuring that the team adheres to project guidelines, delivers exceptional...
-
Customer Service Team Leader
hace 3 semanas
Barcelona, España Msx International Inc. A tiempo completoCustomer Service Team Leader - Italian & SpanishCustomer Service Team Leader- Italian and Spanish in Madrid or BarcelonaDo you have experience in customer service through Contact Centers and are you ready to face new challenges?This is your role at MSX!Objective of the position:Our Team Leader will guide and support a team of agents ensuring that the team...
-
Backoffice / Customer Service Team Leader - Startup
hace 12 horas
Barcelona, España meHRs A tiempo completoDescripción ¿Te apasiona el universo start-up? ¿Tienes experiência en la dirección de oficina de proyectos o customer service, y te gustaría dar un nuevo impulso a tu carrera? **¡Este es tu proyecto!** Únete al equipo de personas que está revolucionando el panorama de la planificación de proyectos relacionados con las energías renovables...