Customer Service Team Leader

hace 5 meses


Barcelona, España Marlex A tiempo completo

Desde Marlex estamos colaborando con Knauf Insulation, empresa multinacional alemana ubicada en Sant Boi de Llobregat que requiere incorporar a su plantilla un/a Customer Service Team Leader para liderar el equipo de 5 personas que componen el departamento actualmente.
¿Cuál será tu misión en la empresa?
Atención al cliente: Dar cobertura a los clientes, gestionar compras y logística.
Coordinar procesos de reclamaciones con clientes y plantas en CRM.
Realizar reuniones periódicas con los demás Managers para definir y orientar la estrategia de negocio.
Organizar el flujo de trabajo según prioridad y tipología de cliente.
Formar al equipo sobre la operativa de tramitación de pedidos y solicitudes, así como apoyarles en estas gestiones cuando sea necesario.
Detectar y desarrollar mejoras vinculadas a la mejora en la atención al cliente e implementarlas.
Al perfil seleccionado se le ofrece:
Pertenecer a una empresa consolidada en su sector.
Entorno de trabajo profesional e internacional.
Oportunidades de carrera y desarrollo profesional.
Flexibilidad laboral.

#J-18808-Ljbffr



  • Barcelona, España Walters People A tiempo completo

    Una excelente oportunidad como Team Leader Customer Service está disponible en Barcelona. Sobre el puesto: En la posición de Team Leader Customer Service, serás responsable de gestionar toda la interlocución con los clientes y liderar un equipo de ventas. **Funciones principales**: - Liderar equipo de ventas y asegurarse de la correcta ejecución de...


  • Barcelona, Barcelona, España Msx International Inc. A tiempo completo

    Job SummaryWe are seeking a highly skilled Customer Service Team Leader to join our team in Madrid or Barcelona. The successful candidate will have excellent leadership skills, a strong command of English and German language skills, and experience working in customer service or support as a supervisor or team leader.


  • Barcelona, España Msx International Inc. A tiempo completo

    .Customer Service Team Leader - German speaker in Madrid or BarcelonaDo you have experience in customer service through Contact Centers and are you ready to face new challenges?This is your role at MSX!Objective of the position:Our Team Leader will guide and support a team of agents ensuring that the team adheres to project guidelines, delivers exceptional...


  • Barcelona, España Msx International Inc. A tiempo completo

    .Customer Service Team Leader - German speaker in Madrid or BarcelonaDo you have experience in customer service through Contact Centers and are you ready to face new challenges?This is your role at MSX!Objective of the position:Our Team Leader will guide and support a team of agents ensuring that the team adheres to project guidelines, delivers exceptional...


  • Barcelona, España Msx International Inc. A tiempo completo

    .Customer Service Team Leader - German speaker in Madrid or Barcelona Do you have experience in customer service through Contact Centers and are you ready to face new challenges? This is your role at MSX! Objective of the position: Our Team Leader will guide and support a team of agents ensuring that the team adheres to project guidelines, delivers...


  • Barcelona, España ADM Value A tiempo completo

    Tareas As a Customer Service Team Leader at ADM Value, you will play a crucial role in ensuring that our guests have an exceptional and memorable experience during their stay. You will manage a team of customer service representatives, set high standards of service excellence, and lead the team to meet and exceed guest expectations. Supervise and mentor a...


  • Barcelona, España Msx International Inc. A tiempo completo

    .Customer Service Team Leader - Italian & Spanish Customer Service Team Leader- Italian and Spanish in Madrid or BarcelonaDo you have experience in customer service through Contact Centers and are you ready to face new challenges?This is your role at MSX!Objective of the position:Our Team Leader will guide and support a team of agents ensuring that the team...


  • Barcelona, España Msx International Inc. A tiempo completo

    Customer Service Team Leader - German speaker in Madrid or BarcelonaDo you have experience in customer service through Contact Centers and are you ready to face new challenges?This is your role at MSX!Objective of the position:Our Team Leader will guide and support a team of agents ensuring that the team adheres to project guidelines, delivers exceptional...


  • Barcelona, España Msx International Inc. A tiempo completo

    Customer Service Team Leader - German speaker in Madrid or BarcelonaDo you have experience in customer service through Contact Centers and are you ready to face new challenges?This is your role at MSX!Objective of the position:Our Team Leader will guide and support a team of agents ensuring that the team adheres to project guidelines, delivers exceptional...


  • Barcelona, España Msx International Inc. A tiempo completo

    .Customer Service Team Leader - Italian & SpanishCustomer Service Team Leader - Italian and Spanish in Madrid or BarcelonaDo you have experience in customer service through Contact Centers and are you ready to face new challenges?This is your role at MSX!Objective of the position:Our Team Leader will guide and support a team of agents ensuring that the team...


  • Barcelona, España Msx International Inc. A tiempo completo

    .Customer Service Team Leader - Italian & SpanishCustomer Service Team Leader- Italian and Spanish in Madrid or BarcelonaDo you have experience in customer service through Contact Centers and are you ready to face new challenges?This is your role at MSX!Objective of the position:Our Team Leader will guide and support a team of agents ensuring that the team...


  • Barcelona, España Msx International Inc. A tiempo completo

    .Customer Service Team Leader - Italian & Spanish Customer Service Team Leader- Italian and Spanish in Madrid or Barcelona Do you have experience in customer service through Contact Centers and are you ready to face new challenges? This is your role at MSX! Objective of the position: Our Team Leader will guide and support a team of agents ensuring that the...


  • Barcelona, España Msx International A tiempo completo

    .Customer Service Team Leader - Italian and Spanish in Madrid or BarcelonaDo you have experience in customer service through Contact Centers and are you ready to face new challenges? This is your role at MSX!Objective of the position:Our Team Leader will guide and support a team of agents ensuring that the team adheres to project guidelines, delivers...


  • Barcelona, España Msx International Inc. A tiempo completo

    Customer Service Team Leader - German speaker in Madrid or Barcelona Do you have experience in customer service through Contact Centers and are you ready to face new challenges? This is your role at MSX! Objective of the position: Our Team Leader will guide and support a team of agents ensuring that the team adheres to project guidelines, delivers...


  • Barcelona, Barcelona, España Msx International Inc. A tiempo completo

    Job Title:Customer Service Team Leader - Global ExpertAbout the Role:We are seeking a highly skilled and experienced Customer Service Team Leader to join our team in Madrid or Barcelona. As a key member of our customer service team, you will be responsible for guiding and supporting a team of agents to ensure they meet project guidelines, deliver exceptional...


  • Barcelona, Barcelona, España Msx International A tiempo completo

    Job OverviewWe are seeking an experienced Customer Service Team Leader to lead a team of agents in providing exceptional customer support. This is a full-time, indefinite contract position located in Madrid or Barcelona.


  • Barcelona, España Msx International A tiempo completo

    Customer Service Team Leader- German speaker in Madrid or Barcelona     Do you have experience in customer service through Contact Centers and are you ready to face new challenges?This is your role at MSX!Objective of the position:   Our  Team Leader   will guide and support a team of agents ensuring that the team adheres to project guidelines, delivers...


  • Barcelona, España Msx International Inc. A tiempo completo

    Customer Service Team Leader - German speaker in Madrid or Barcelona Do you have experience in customer service through Contact Centers and are you ready to face new challenges?This is your role at MSX!Objective of the position: Our Team Leader will guide and support a team of agents ensuring that the team adheres to project guidelines, delivers exceptional...


  • Barcelona, España Msx International Inc. A tiempo completo

    Customer Service Team Leader - Italian & SpanishCustomer Service Team Leader- Italian and Spanish in Madrid or BarcelonaDo you have experience in customer service through Contact Centers and are you ready to face new challenges?This is your role at MSX!Objective of the position:Our Team Leader will guide and support a team of agents ensuring that the team...


  • Barcelona, España meHRs A tiempo completo

    Descripción ¿Te apasiona el universo start-up? ¿Tienes experiência en la dirección de oficina de proyectos o customer service, y te gustaría dar un nuevo impulso a tu carrera? **¡Este es tu proyecto!** Únete al equipo de personas que está revolucionando el panorama de la planificación de proyectos relacionados con las energías renovables...