Customer Service Team Leader Dutch Market
hace 6 meses
Tareas
As a Customer Service Team Leader at ADM Value, you will play a crucial role in ensuring that our guests have an exceptional and memorable experience during their stay.
You will manage a team of customer service representatives, set high standards of service excellence, and lead the team to meet and exceed guest expectations.
Supervise and mentor a team of Customer Service Representatives. Provide clear direction, support and guidance to team members.
Foster a positive and collaborative team environment.
Ensure exceptional customer service by responding to customer questions, concerns and comments in a prompt and professional manner.
Monitor the quality of service and continuously identify areas for improvement.
Deliver training sessions to team members to improve their product knowledge and customer service skills.
Create individual development plans and provide regular feedback to team members.
Set performance targets and key performance indicators for the team and monitor progress.
Conduct performance reviews and provide constructive feedback. Recognise and reward exceptional performance.Ensure the smooth running of the customer service desk and related areas.
Implement innovative solutions to meet and exceed customer expectations.Qualifications and skills: Bachelor's degree in Business, Hospitality or related field (preferred).
Dutch mother tongue level
Strong leadership and team management skills. Excellent communication and interpersonal skills. Problem solving and conflict resolution skills.We offer: Temporary contract: 6 months (Renewable)Salary: 26K+4K bonus.Working hours: Monday to Friday from 9h to 18h
**Requisitos**:
Dutch mother tongue level
previous experience in team management
-
Dutch Market Customer Service Specialist
hace 2 semanas
Barcelona, Barcelona, España Talent Search People A tiempo completoJob Title: Dutch Market Customer Service SpecialistWe are seeking a highly skilled and customer-oriented individual to join our team as a Dutch Market Customer Service Specialist. As a key member of our client-facing support team, you will be responsible for providing top-notch customer service to clients in the Dutch market.About UsTalent Search People is a...
-
Team Leader Dutch Market
hace 5 meses
Barcelona, España ADM Value A tiempo completoHello! Are you a natural born leader with a passion for the Dutch market? ADM Value, a leading name in the outsourcing world, is looking for a Team Leader for our Dutch market project. With over 20 years of experience and a presence in France, Spain, Morocco, Madagascar, Senegal and Mauritius, we manage client relationships through multiple channels. We...
-
Customer Service Representative
hace 1 mes
Barcelona, Barcelona, España Customer Labs A tiempo completoAbout the RoleWe are seeking a highly motivated and customer-focused Dutch Customer Service Representative to join our team at Customer Labs. As a key member of our customer support team, you will be responsible for handling and closing inbound calls, responding to emails, and providing exceptional customer service to our clients.Key Responsibilities:•...
-
Customer Service Representative for Dutch Market
hace 5 meses
Barcelona, España Webhelp A tiempo completo**Advisor** **Location** - Barcelona, Spain**Language** - Dutch*** **Description**: **Why join us** Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day. We are looking for a** Customer Service Representative for Dutch Market - Jack Wolfskin Outdoor Clothing...
-
Customer Service Ambassador for Dutch Market
hace 1 semana
Barcelona, Barcelona, España Nordsbroad A tiempo completoAs a vital component of Nordsbroad's customer service team, you will play a pivotal role in ensuring our clients in the Dutch market have an exceptional experience. Key responsibilities include assisting customers with their inquiries, resolving issues, and delivering outstanding customer satisfaction. You will respond to customer inquiries via telephone...
-
Dutch Speaking Customer Service Representative
hace 4 semanas
Barcelona, Barcelona, España Language Matters A tiempo completoCustomer Service OpportunityWe are seeking an experienced Dutch-speaking Customer Service Representative to join our team in central London. As a Customer Service Executive, you will be responsible for delivering exceptional customer service and selling tickets across the Dutch market.Respond to customer inquiries via telephone, email, and chat in a timely...
-
Customer Service For The Dutch Market
hace 2 meses
Barcelona, España Talent Search People A tiempo completoDo you have experience in customer service for the Dutch Market?Are you a customer- oriented person?Do you like to provide solutions?Then take a look at this offer, it might be your opportunity!You are a good match if: - You have a native level of Dutch and French - You can speak English in a high level.- You are customer oriented.- You are comfortable to...
-
Customer Service Agent
hace 6 meses
Barcelona, España ADM Value A tiempo completo**About ADM VALUE** ADM VALUE, a subsidiary of the TESSI group, is a leader in the field of customer relationships and customer experience. With a consolidated presence in 6 countries and 16 strategically located production sites, we are committed to delivering innovative solutions that enhance the customer experience. **Our impact** We are present in 6...
-
Dutch Customer Service
hace 4 meses
Barcelona, España Recruit4Work S.L. A tiempo completoAs a Customer Service Agent, you will play a vital role in ensuring that our customers have a memorable and enjoyable experience during their stay. Key Responsibilities You will be responsible for assisting guests with their queries, resolving issues and providing exceptional customer service. Respond to customer enquiries by telephone and email regarding...
-
Dutch Market- Customer Service Agent
hace 6 meses
Barcelona, España ADM Value A tiempo completo**About us**: We are a leading entertainment destination in Europe, dedicated to creating magical experiences for guests of all ages. Our commitment to exceptional customer service sets us apart, ensuring that every visitor leaves with unforgettable memories. Taken As a Dutch-Speaking Customer Service Agent, you will be an integral part of our guest...
-
Dutch Customer Service
hace 3 semanas
Barcelona, España Recruit4Work SL A tiempo completoAs a Customer Service Agent, you will play a vital role in ensuring that our customers have a memorable and enjoyable experience during their stay. Key Responsibilities You will be responsible for assisting guests with their queries, resolving issues and providing exceptional customer service. Respond to customer enquiries by telephone and email...
-
Dutch Speaking Customer Service Executive
hace 3 semanas
Barcelona, España Language Matters A tiempo completoOur client is a fast-growing company that specializes in the automobile industry. They are currently looking for an experienced Dutch-speaking Customer Service Executive to join their friendly and supportive team based in central London. This is a great opportunity to be part of a thrilling industry where you will have the chance to develop your knowledge....
-
Team Leader/supervisor
hace 6 meses
Barcelona, España JUJUR A tiempo completoPosition: Dutch Team Leader/Supervisor Location: Barcelona, Spain Employment type: Full-time Remuneration: Base salary + bonuses. **DUTIES AND RESPONSIBILITIES**: - Monitor and report team performance - Give agents regular feedback on their individual performance - Motivate the team and control the turnover - Organize weekly meetings to give feedback on...
-
Dutch Language Customer Service Specialist
hace 2 semanas
Barcelona, Barcelona, España Language Matters A tiempo completoAbout Language Matters: We are a fast-growing company that specializes in the automobile industry, and we are currently looking for an experienced Customer Service Executive who is fluent in Dutch to join our team in London. Our company values diversity, friendliness, and motivation, and we offer a hybrid work scheme with 2-3 days in the office.Job...
-
Dutch Speaking Customer Service Executive
hace 1 mes
Barcelona, España Language Matters A tiempo completoOur client is a fast-growing company that specialise within the automobile industry. They are currently looking for an experienced Dutch speaking Customer Service Executive to join their friendly and supportive team based in central London. This is a great opportunity to be part of, where you will have the chance to develop your knowledge in a thrilling...
-
Customer Service Representative
hace 1 mes
Barcelona, Barcelona, España Abroad Experience A tiempo completoJob Title: Customer Service RepresentativeAbout the Role:Our client is the worldwide market leader in a fast-growing niche: producing and supplying nutritional supplements. They are looking for a Customer Service Representative for the Dutch market in Rotterdam.Responsibilities:• Ensure the CS team solves 95% of the customer issues.• Meet the operational...
-
Customer Support Representative
hace 1 mes
Barcelona, España Abroad Experience A tiempo completoOur client is the worldwide market leader in a fast-growing niche: producing and supplying nutritional supplements. They are looking for a Customer Service Representative for the Dutch market in Rotterdam.Responsibilities/TasksAre you a fluent Dutch speaker and do you have affinity with food, health and nutritional supplements? Are you looking for a position...
-
Customer Care Belgium
hace 2 meses
Barcelona, España Qonto A tiempo completo.BarcelonaOperations & Customer Success – Customer Service - Belgium ð§ða (test) /HybridOur mission? Making day-to-day banking easier for SMEs and freelancers thanks to an online business account that's combined with invoicing, bookkeeping and spend management tools. Thanks to its innovative product, highly reactive 24/7 customer support and clear...
-
Customer Support
hace 2 semanas
Barcelona, España Talent Search People Es A tiempo completoCustomer Service - Native level of Dutch Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Team Manager Do you enjoy team management? Do you...
-
Dutch Customer Service Representative
hace 6 meses
Barcelona, España ADM Value A tiempo completoHello! Are you passionate about customer service and fluent in Dutch? ADM Value, a key player in outsourcing with more than 20 years of experience and 16 production sites in Europe and Africa, is looking for a Dutch Customer Service Representative to join our diverse team. We value empathy, honesty, mutual respect, open-mindedness and teamwork. If you are...