Customer Experience Specialist
hace 1 semana
We are working with a leading Outsourcing/BPO company that is looking to recruit a Dutch-speaking Customer Experience Specialist to join a brand-new team for a Fintech company.Position: Customer Experience SpecialistLocation: Valencia, SpainEmployment type: Full-time (39h)Remuneration: Base salary.DUTIES AND RESPONSIBILITIES:Communicate with customers through various channels such as phone, email, chat and social media.Showcase extraordinary communication skills such as listening, empathy and can personalize every customer conversation.Guide customers with their questions and ensure they are offered the right solution leaving a big smile on their face.Identify and address customer needs to escalate internally to improve and/or develop processes.Thrive for sky-high performances focusing on the most important KPIs: Customer Satisfaction, quality and productivity.Maintain customer satisfaction and retention through impactful customer experience.REQUIREMENTS:Fluent Dutch and English level.Smart and enthusiastic problem-solver with a keen eye for customer service.Calm and empathetic when dealing with (difficult) customers.Curious and love to investigate and use their creative problem-solving skills to ensure customer satisfaction.Target-driven and trying to exceed expectations.BENEFITS:Excellent remuneration package based on experience, skills and performance.Shifts between 9:00 and 23:00 with a preference for some people dedicated for the late night shift (14:00 - 23:00).Full-time contract of 39 hours per week.Fully on-site (no remote work possibilities).Being a part of a dynamic and international team (25+ nationalities).Benefit program which includes free breakfast/lunch, sports classes, Spanish classes, Friday drinks, and the coolest team events.High performance culture to kickstart your career and potentially grow within the organization.Support with the Spanish administration.#J-18808-Ljbffr
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Customer Experience Specialist
hace 1 mes
Madrid, España The Learning Experience #363 A tiempo completoCustomer Experience Specialist Customer ExperienceSpainJuniorFull-timeDescription Guesty is the all-in-one platform for hospitality businesses to automate and optimize every aspect of their operations. With purpose-built technology, industry-wide expertise, and an R&D team of 200+ engineers, Guesty ensures that hospitality businesses can streamline and...
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Customer Experience Specialist
hace 1 mes
Madrid, España The Learning Experience #363 A tiempo completoCustomer Experience Specialist Customer ExperienceSpainJuniorFull-timeDescription Guesty is the all-in-one platform for hospitality businesses to automate and optimize every aspect of their operations. With purpose-built technology, industry-wide expertise, and an R&D team of 200+ engineers, Guesty ensures that hospitality businesses can streamline and...
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Customer Experience Representative
hace 4 días
Madrid, Madrid, España The Learning Experience #377 A tiempo completoAbout The Learning Experience #377We are a leading provider of innovative solutions for the hospitality industry, dedicated to helping businesses streamline and achieve growth. Our purpose-built technology and industry-wide expertise enable us to deliver the best value to our customers.We are proud to be an Equal Opportunity Employer, committed to providing...
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Customer Experience Representative
hace 4 días
Madrid, Madrid, España The Learning Experience #377 A tiempo completoAbout The Learning Experience #377We are a leading provider of innovative solutions for the hospitality industry, dedicated to helping businesses streamline and achieve growth. Our purpose-built technology and industry-wide expertise enable us to deliver the best value to our customers.We are proud to be an Equal Opportunity Employer, committed to providing...
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Customer Experience Specialist
hace 4 semanas
Madrid, España KONE A tiempo completoCustomer Experience SpecialistLocation: Pero (Milan), Italy or Madrid, SpainTime Type: Full timePosted on: Posted TodayJob Requisition ID: R0639870At KONE, our mission is to improve the flow of urban life. As a global leader in the elevator and escalator industry, KONE provides elevators, escalators, and automatic building doors, as well as solutions for...
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Customer Experience Specialist
hace 5 días
Madrid, Madrid, España Maersk A tiempo completoJob SummaryWe are seeking a highly skilled Customer Experience Specialist to join our team at Maersk. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and ensuring that our customers receive the highest level of service.Key ResponsibilitiesManage customer interactions through various...
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Customer Experience Specialist
hace 5 días
Madrid, Madrid, España Maersk A tiempo completoJob SummaryWe are seeking a highly skilled Customer Experience Specialist to join our team at Maersk. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and ensuring that our customers receive the highest level of service.Key ResponsibilitiesManage customer interactions through various...
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Customer Experience Specialist
hace 6 días
Madrid, Madrid, España Walters People A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Experience Specialist to join our international Customer Experience team based in Madrid, Spain. As a key member of our European CX team, you will be responsible for providing top-notch support to our users and gym partners in Spain and Italy.Key ResponsibilitiesIdentify and assess customers' needs to...
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Customer Experience Specialist
hace 5 días
Madrid, Madrid, España Walters People A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Experience Specialist to join our international Customer Experience team based in Madrid, Spain. As a key member of our European CX team, you will be responsible for providing top-notch support to our users and gym partners in Spain and Italy.Key ResponsibilitiesIdentify and assess customers' needs to...
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Customer Experience Specialist |
hace 2 meses
Madrid, España Kone México A tiempo completo.Customer Experience Specialist page is loaded Customer Experience Specialist Aplikuj locations Pero Madrid time type Na pelny etat posted on Opublikowano wczoraj job requisition id R0639870 W ramach rozwiazania KONE Way, do którego jest przypisany, glówny uzytkownik:Przekazuje informacje o wymaganym uzyciu rozwiazania odpowiednim uzytkownikom w oparciu o...
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Customer Experience Specialist
hace 6 días
Madrid, Madrid, España A.P. Moller - Maersk A tiempo completoAbout A.P. Moller - MaerskA.P. Moller - Maersk is a global leader in logistics and supply chain management, with a vision to make trade more open, inclusive, and sustainable. We are committed to creating a better tomorrow by connecting communities, feeding the world, and bringing wealth to the world.Job SummaryWe are seeking a highly skilled and experienced...
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Customer Experience Specialist
hace 5 días
Madrid, Madrid, España A.P. Moller - Maersk A tiempo completoAbout A.P. Moller - MaerskA.P. Moller - Maersk is a global leader in logistics and supply chain management, with a vision to make trade more open, inclusive, and sustainable. We are committed to creating a better tomorrow by connecting communities, feeding the world, and bringing wealth to the world.Job SummaryWe are seeking a highly skilled and experienced...
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Customer Experience Excellence Specialist
hace 5 días
Madrid, Madrid, España Straumann Group A tiempo completoAbout Straumann GroupThe Straumann Group, a leading global player in the dental implant industry, is seeking a highly motivated and results-driven professional to accelerate our business growth. With a strong financial foundation and strategic vision, we are investing in new and emerging markets, creating opportunities for entrepreneurial and driven sales...
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Customer Experience Excellence Specialist
hace 5 días
Madrid, Madrid, España Straumann Group A tiempo completoAbout Straumann GroupThe Straumann Group, a leading global player in the dental implant industry, is seeking a highly motivated and results-driven professional to accelerate our business growth. With a strong financial foundation and strategic vision, we are investing in new and emerging markets, creating opportunities for entrepreneurial and driven sales...
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Customer Experience Specialist
hace 4 días
Madrid, Madrid, España Gympass A tiempo completoAbout UsGympass is a leading corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep. We're a high-growth tech company that places wellbeing at the foundation of our culture.The OpportunityWe're hiring a Customer Experience Specialist for our German and English markets to join our...
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Customer Experience Specialist
hace 4 días
Madrid, Madrid, España Gympass A tiempo completoAbout UsGympass is a leading corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep. We're a high-growth tech company that places wellbeing at the foundation of our culture.The OpportunityWe're hiring a Customer Experience Specialist for our German and English markets to join our...
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ESG Customer Success Specialist
hace 3 días
Madrid, Madrid, España Puroclean Certified Restoration Specialist Of Auburn A tiempo completoAbout the Role:We're seeking a highly skilled ESG Customer Success Specialist to join our team at Puroclean Certified Restoration Specialist Of Auburn. As a key member of our Customer Success team, you will play a critical role in helping our customers achieve their Environmental, Social, and Governance (ESG) goals.Key Responsibilities:End-to-End Customer...
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ESG Customer Success Specialist
hace 2 días
Madrid, Madrid, España Puroclean Certified Restoration Specialist Of Auburn A tiempo completoAbout the Role:We're seeking a highly skilled ESG Customer Success Specialist to join our team at Puroclean Certified Restoration Specialist Of Auburn. As a key member of our Customer Success team, you will play a critical role in helping our customers achieve their Environmental, Social, and Governance (ESG) goals.Key Responsibilities:End-to-End Customer...
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Customer Experience Specialist
hace 4 semanas
Madrid, España Kone México A tiempo completo.Customer Experience Specialist PostulerLocations: Pero, MadridTime Type: Temps pleinPosted On: Offre publiée hierJob Requisition ID: R0639870Gère les utilisateurs principaux de KONE Way :Transmet les instructions d'utilisation nécessaires aux utilisateurs appropriés, selon les directives des responsables des procédés et de GD.S'assure que tous les...
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Madrid, Madrid, España EVA Global A tiempo completoAbout the Role:We are seeking a highly skilled and multilingual Customer Experience Specialist to join our team at EVA Global. As a Norwegian-speaking professional, you will be responsible for providing exceptional customer service and support to our clients.Your Key Responsibilities:Customer Service Expertise: Utilize your excellent communication skills to...