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Norwegian Speaking Customer Experience Specialist
hace 2 meses
About the Role:
We are seeking a highly skilled and multilingual Customer Experience Specialist to join our team at EVA Global. As a Norwegian-speaking professional, you will be responsible for providing exceptional customer service and support to our clients.
Your Key Responsibilities:
- Customer Service Expertise: Utilize your excellent communication skills to engage with customers, resolve issues, and provide solutions that meet their needs.
- Team Collaboration: Work closely with our team, including Team Leaders, Managers, and the Customer Success Team, to ensure seamless customer experiences.
- Project Management: Balance multiple projects and manage different timelines with ease, ensuring timely completion and high-quality results.
What We Offer:
- Competitive Compensation: Attractive salary and opportunities for career growth and development.
- Training and Development: Access to training programs to enhance your skills and knowledge in customer service and related areas.
- Flexible Work Arrangements: Enjoy the flexibility of rotating working hours, allowing you to maintain a healthy work-life balance.
Requirements:
- Language Proficiency: Fluency in Norwegian and English, with the ability to communicate effectively in both languages.
- Experience: At least one year of experience in a customer service or contact center role, with a proven track record of delivering exceptional customer experiences.
- Technical Skills: Proficiency in Microsoft 365 and a passion for learning and adapting to new technologies.
EVA Global is an Equal Opportunities Employer: We welcome applications from diverse backgrounds and experiences, and are committed to creating an inclusive and supportive work environment.