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Sales Operations Specialist
hace 2 meses
Colt Technology Services is seeking a detail-oriented Sales Operations Specialist to join our team on a 6-month fixed-term basis. This role is pivotal in generating key business insights, crafting compelling narratives, and fostering strong relationships across the organization.
Key Responsibilities
The Sales Operations Specialist plays a crucial role in supporting the sales team through data analysis, process management, and strategic initiatives. Your contributions will directly impact Colt's ability to meet and exceed its sales targets.
Key Tasks and Responsibilities
- Conduct in-depth data analysis to identify trends, customer behavior, and opportunities for improvement. Use these insights to enhance sales performance.
- Leverage data-driven insights to develop and refine tools, reports, and dashboards that deliver critical metrics and improve operational efficiency.
- Regularly assess and optimize sales processes to ensure they are effective and aligned with business goals.
- Create and deliver sales reports and insights to various stakeholders, including the Sales team and Senior Leadership, ensuring that the right information is accessible when needed.
- Partner with Core Sales and Sales Solutions teams to ensure they understand and effectively utilize tools, practices, and processes to achieve their targets.
Requirements
- Proven experience in a role involving customer interaction and support.
- Strong written and verbal communication abilities, with the capacity to influence stakeholders at all levels.
- A passion for delivering high-quality service and the ability to adapt to evolving customer needs.
- A role model who embodies Colt's values and culture.
- Bachelor's or Master's degree in Business Administration, Marketing, or a related field.
What We Offer
- Competitive salaries and incentive plans.
- A range of benefits and local rewards packages.
- Flexible working and hybrid set up.
- Private medical insurance.
- Lunch vouchers.
- Two days annually to spend on volunteering opportunities.
- Access to a virtual business school for on-going learning.
- Business mentoring.