Telemarketing Professional

hace 3 semanas


Barcelona, Barcelona, España Barcelona Activa A tiempo completo

Descripció de l'oferta

Buscamos un/a telemarketing professional per unir-se al nostre Servei de Formació de Barcelona.

La persona seleccionada serà responsable de realitzar les trucades de captació de l'alumnat i persones usuàries per promoure els nostres programes formatius de la Fundació.

Responsabilitats

  • Realitzar trucades a potencials alumnes i persones usuàries per oferir-los informació sobre els cursos i programes de formació.
  • Identificar les necessitats dels potencials alumnes i persones usuàries i oferir solucions adaptades a cada cas.
  • Gestionar la base de dades de contactes i mantenir-la actualitzada.
  • Col·laborar amb l'equip de formació per desenvolupar estratègies de captació d'alumnat.
  • Fer seguiment dels leads generats i actualitzar el progrés en el CRM.
  • Actualització, registre i emmagatzematge d'informació en aplicatius diversos.
  • Participar en les reunions de seguiment amb l'equip.

Característiques del lloc de treball

  • Tipus de relació professional: Contracte de pràctiques de 6 mesos prorrogables a 6 mesos més o contracte indefinit, segons candidatura
  • Núm. Hores setmanals: 38
  • Horari: Mati i tarda
  • Retribució brut anual: Des de 16.270,96€ a 18.005,51€

Requisits

  • Formació relacionada amb vendes.
  • Formació complementària: Es valorarà experiència i/o formació específica en tasques de telemàrqueting, vendes i/o atenció al client.
  • Temps d'experiència: Cap
  • Coneixements informàtics: - Coneixements avançats en paquet Office.
  • Competències:Habilitats comunicatives, comercials i de venta. Capacitat per treballar amb objectius i sota pressió. Capacitat d'escolta activa i identificació de necessitats. Orientació a la persona usuària i client. Planificació i organització
  • Idiomes: Català - Avançat, Castellà - Avançat


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