IT Helpdesk Specialist

hace 2 días


Barcelona, Barcelona, España Blu Selection A tiempo completo

Are you looking for a dynamic career opportunity in international customer experience?

Our team at Blu Selection is seeking a skilled IT Helpdesk Advisor to join our team in Valencia.

As an IT Helpdesk Advisor, you will be responsible for providing first-level technical support to our clients via phone, mail, and chat or self-service portal.

Key responsibilities include:

  • Providing technical assistance to clients in a timely and professional manner.
  • Collaborating with internal teams and external service providers to resolve complex technical issues.
  • Maintaining accurate records of client interactions and issues.

Requirements:

  • Native level of German and advanced level of English.
  • Good knowledge of IT and telemarketing/sales.
  • Previous experience in outbound sales and business development is a plus.
  • Excellent time management and self-organization skills.

Benefits:

  • Full-time contract with a competitive salary.
  • Initial training and ongoing professional development opportunities.
  • Central location in the heart of Valencia.

At Blu Selection, we value teamwork, innovation, and customer satisfaction. If you are a motivated and customer-focused individual with a passion for IT, we encourage you to apply for this exciting opportunity.

  • Good self-organization and time-management skills.
  • Being a team player with high social competence.

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