IT Support Specialist
hace 4 semanas
About the Role:
As a key member of our IT team, you will play a vital role in ensuring the smooth operation of our IT systems and infrastructure. The IT Support Technician is responsible for delivering exceptional IT support to our end-users and administration of our IT systems.
Key Responsibilities:
- Provide first-line IT support via telephone and email
- Offer on-site support during office hours
- Support and troubleshoot applications and systems
- Assist with system administration for IT infrastructure and back-end systems
Qualifications:
- Bachelor's Degree or equivalent preferred
- Minimum 2 years relevant work experience in IT support
- Good verbal and written communication skills
- Excellent customer service skills
- Proven skills in understanding of Active Directory and GPO
- Advanced troubleshooting of endpoints
- Documentation skills
What We Offer:
We provide a competitive compensation package, comprehensive benefits, and the opportunity for personal and professional growth in a rewarding environment. You'll be joining a team that values collaboration, innovation, and making a difference in the lives of patients.
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