IT Support Specialist
hace 4 semanas
The Centre for Genomic Regulation (CRG) is a leading international biomedical research institute based in Barcelona, Spain. We are seeking a highly skilled IT Support Specialist to join our team.
The successful candidate will work closely with our IT team to provide user-oriented support, focusing on helpdesk services, system administration, and user training. Key responsibilities include:
- Providing general IT support to users and triaging issues to specialist team members
- Installation and support of computer hardware and software, AV equipment, printers, telephony, and mobile devices
- Maintaining the inventory database of all IT equipment and software
- Management and support of user-oriented services, including Email, Office 365, Microsoft Teams, and SharePoint
- Management of the IT infrastructure, including network switches and firewalls
- Organization of user training related to IT services, in collaboration with the Training & Academic Office
The ideal candidate will possess a Bachelor's degree in computing, telecommunications, or a related field, with basic experience in IT Systems Administration. Strong communication skills, both written and verbal, are essential for interacting with a diverse audience. Knowledge of Windows 10/11, Mac OS, Linux, and common telephony, audio-visuals, networks, and Office 365 is required. Experience with Cloud Technologies, security technologies, and management monitoring tools is desirable but not required.
The CRG offers a dynamic and interdisciplinary work environment, with a flexible and efficient administration. We are committed to providing a high-quality customer-focused IT support service to our users. If you are a proactive and results-oriented individual with a passion for IT, we encourage you to apply for this exciting opportunity.
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