IT Helpdesk and System Administrator
hace 2 semanas
Job Description:
Empresa Reconocida is seeking a highly skilled IT Helpdesk and System Administrator to join our team. As a key member of our IT department, you will be responsible for maintaining the proper functioning of our computer systems, internal and external communications, and providing orientation to new technologies and user requests.
Key Responsibilities:
- Resolution of user incidents
- Manage support team
- Assembly and configuration of Windows equipment
- Administration of Windows, Active Directory, Azure AD
- Manage ticketing tool to handle incidents and requests (Jira)
- Opening of incidents with suppliers or collaborating entities
- Maintain support procedures
- Manage process of access management
Requirements:
- Higher Degree in Computer Engineering
- 2 years of experience in Active Directory
- 2 years of experience in administration of Windows systems
- Extensive knowledge of Windows client platforms
- 2 years of experience in cloud services in Azure, VM, Azure backup, Network security groups
- 2 years of experience in communications infrastructure (routers, switches) Cisco
- 2 years of experience managing Fortinet firewalls
Desirable Skills:
- Knowledge of Cisco IP telephony
- Knowledge of ITIL
What We Offer:
Pepper offers a range of high-level benefits including premium medical and life insurance cover, a generous annual leave allowance, and learning & development opportunities.
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