Systems Administrator
hace 1 día
Job Summary
We are seeking a highly skilled Systems Administrator to join our team at Accor Hotels. As a key member of our IT department, you will be responsible for ensuring the optimal availability of our computer systems, POS, Hotel Network, and Guest Internet Network.
Key Responsibilities
- Review and schedule daily system operation tasks, prioritizing and ensuring completion of tasks following established procedures.
- Perform backup operations and tape management, as well as handle system failures and recovery procedures.
- Maintain user accounts, user environments, directories, and system security.
- Provide desktop support and administer Helpdesk tickets via Corporate Portal Helpdesk Support Suite.
- Administrate servers and IT infrastructure appliances, applying system patches and updates as needed.
- Install and/or maintain hotel office computers, network, file servers, network cabling, printers, other related equipment, devices, and systems.
- Monitor and administer the network, regularly reviewing server/event logs to detect server, network, and security issues.
- Investigate all hardware malfunctions, notifying and coordinating maintenance service with contractors.
- Ensure that all shift activities, unusual occurrences, and status events are properly logged, investigated, reported, and resolved.
- Monitor inventory of supplies needed for operational requirements and assist in keeping supplies stocked by relaying order requests to IT Manager.
- Ensure timely user notification of maintenance requirements and impact on system availability.
Requirements
- 2 years of experience in Computer Operations and Networking.
- Microsoft Operating Systems.
- Microsoft Application products such as Word, Excel, Access, Powerpoint, Visio, Project, etc.
- Basic Networking knowledge (TCP/IP, LAN, WAN).
- Knowledge of Hotel Application Systems is a plus.
- Ability to work shift, including weekends and Public Holidays.
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