Technical Support and Business Development Specialist
hace 3 semanas
We are seeking a highly skilled Technical Support and Business Development Specialist to join our team at The Legends Agency in South Africa. This is a unique opportunity to work with cutting-edge software solutions and contribute to the growth of our client's asset wear management industry.
About UsThe Legends Agency is a leading recruitment agency based in Australia, with a strong presence in Southern Africa. We pride ourselves on providing exceptional customer service and delivering high-quality talent to our clients.
Key Responsibilities- Provide technical support to customers using our client's asset wear management software, including troubleshooting and resolving technical issues.
- Assist clients with data integration tasks, ensuring seamless operation with their solutions.
- Develop and execute SQL queries; build and customize Power BI reports based on client needs.
- Participate in system testing and address data discrepancies as required.
- Identify and pursue new business opportunities in Southern Africa to grow our client's market presence.
- Cultivate and maintain strong relationships with potential and existing clients, ensuring high levels of satisfaction and loyalty.
- Degree in Information Technology, Computer Science, Engineering, Business Administration, or a related field.
- Proficiency in software troubleshooting and asset management systems.
- Experience with SQL, Power BI, and data integration.
- Familiarity with machinery, particularly undercarriage, buckets, and trays (training will be provided).
- Business acumen, with proven experience in business development, sales, or client relationship management.
- Excellent verbal and written communication skills, capable of conveying technical information to non-technical clients.
- Strong analytical skills with the ability to diagnose and resolve complex technical issues.
- Commitment to providing exceptional customer service and maintaining long-term client relationships.
- Competitive salary: R600,000 - R800,000 per annum, commensurate with experience and qualifications, with potential for performance-based incentives.
- Health insurance.
- Remote work options.
- Professional development opportunities.
This role offers a unique blend of technical expertise and business development acumen, making it an ideal opportunity for individuals who enjoy working with technology and building relationships with clients.
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