Technical Support and Business Development Specialist

hace 3 semanas


Madrid, Madrid, España The Legends Agency A tiempo completo
Job Summary

We are seeking a highly skilled Technical Support and Business Development Specialist to join our team at The Legends Agency in South Africa. This is a unique opportunity to work with cutting-edge software solutions and contribute to the growth of our client's asset wear management industry.

About Us

The Legends Agency is a leading recruitment agency based in Australia, with a strong presence in Southern Africa. We pride ourselves on providing exceptional customer service and delivering high-quality talent to our clients.

Key Responsibilities
  • Provide technical support to customers using our client's asset wear management software, including troubleshooting and resolving technical issues.
  • Assist clients with data integration tasks, ensuring seamless operation with their solutions.
  • Develop and execute SQL queries; build and customize Power BI reports based on client needs.
  • Participate in system testing and address data discrepancies as required.
  • Identify and pursue new business opportunities in Southern Africa to grow our client's market presence.
  • Cultivate and maintain strong relationships with potential and existing clients, ensuring high levels of satisfaction and loyalty.
Requirements
  • Degree in Information Technology, Computer Science, Engineering, Business Administration, or a related field.
  • Proficiency in software troubleshooting and asset management systems.
  • Experience with SQL, Power BI, and data integration.
  • Familiarity with machinery, particularly undercarriage, buckets, and trays (training will be provided).
  • Business acumen, with proven experience in business development, sales, or client relationship management.
  • Excellent verbal and written communication skills, capable of conveying technical information to non-technical clients.
  • Strong analytical skills with the ability to diagnose and resolve complex technical issues.
  • Commitment to providing exceptional customer service and maintaining long-term client relationships.
Benefits
  • Competitive salary: R600,000 - R800,000 per annum, commensurate with experience and qualifications, with potential for performance-based incentives.
  • Health insurance.
  • Remote work options.
  • Professional development opportunities.
About the Role

This role offers a unique blend of technical expertise and business development acumen, making it an ideal opportunity for individuals who enjoy working with technology and building relationships with clients.



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