Technical Support Specialist
hace 3 semanas
We are seeking a skilled Technical Support Specialist to join our team in Glasgow. As a key member of our Service Desk Team, you will provide first-line technical support to clients, requiring strong analytical and problem-solving skills.
Job DescriptionThe main challenge is to provide ongoing support, maintenance, and repair services while correctly identifying underlying problems and providing technically sound, cost-efficient solutions that meet client needs.
- Provide first-line technical support to clients via phone or email.
- Analyse and interpret client enquiries to ascertain and solve their issue.
- Proactively provide accurate and creative solutions to client problems, meeting all predefined quality measurements.
To be successful in this role, you will need:
- Relevant experience working in a customer service environment.
- Experience in a technical helpdesk environment.
- Technical qualification would be beneficial.
- Strong communication skills with clients, colleagues, and management.
We offer a competitive salary of £35,000 - £40,000 per annum, depending on experience, as well as a range of benefits including:
- 37.5-hour working week, Monday to Friday.
- Full training provided as part of robust induction process, including opportunities for continual development.
- Employee Referral Scheme.
- Flexible benefits package.
- 24/7 advice and support across a wealth of topics.
- Company Pension Scheme, plus life assurance.
Getronics empowers businesses to stay competitive by offering flexible, secure, and reliable technology services tailored to their unique needs, helping to drive growth, increase efficiency, reduce cost, and deliver measurable success. We are committed to low-carbon and sustainable development through our IT solutions to help companies reduce their environmental impact.
-
Technical Support Specialist
hace 4 semanas
Madrid, Madrid, España Archard Talent Limited A tiempo completoJob OverviewWe are seeking a highly motivated Technical Support Specialist to join our Helpdesk team at Archard Talent Limited. As a key member of our customer support team, you will play a pivotal role in delivering exceptional service and technical expertise to our clients.
-
Technical Support Specialist
hace 4 semanas
Madrid, Madrid, España Infotree Global Solutions A tiempo completoAbout UsInfotree Global Solutions is a leading provider of innovative cybersecurity solutions. Our mission is to safeguard critical information infrastructure and enhance organizational resilience.Job Title: Technical Support SpecialistDescriptionWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist,...
-
Technical Support Specialist
hace 3 semanas
Madrid, Madrid, España Deploy A tiempo completoCompany OverviewDeploy, a dynamic IT support team, seeks a motivated and customer-oriented Technical Support Specialist to ensure the smooth operation of our organization's technology infrastructure. The ideal candidate will possess strong problem-solving skills and exceptional communication abilities.
-
Technical Support Specialist
hace 4 semanas
Madrid, Madrid, España Archard Talent Limited A tiempo completoJob SummaryWe are seeking a highly motivated and skilled Technical Support Specialist to join our Helpdesk team at Archard Talent Limited.About the RoleThis is an exciting opportunity for a proactive and customer-focused individual to play a key role in delivering exceptional service to our clients. As a Technical Support Specialist, you will be responsible...
-
Technical Support Specialist
hace 3 semanas
Madrid, Madrid, España Mjk Connections Llc A tiempo completoMJK Connections Llc is seeking a highly skilled Technical Support Specialist for our fully remote team. This role involves providing exceptional support to clients, troubleshooting technical issues, and collaborating with internal departments to ensure seamless service delivery.About the RoleWe are offering an estimated annual salary of $65,000 - $80,000,...
-
Cybersecurity Technical Support Specialist
hace 2 semanas
Madrid, Madrid, España Palo Alto Networks A tiempo completoJob Title: Cybersecurity Technical Support SpecialistPalo Alto Networks is a leading cybersecurity company that protects the digital way of life. We are seeking a highly skilled Cybersecurity Technical Support Specialist to join our team.Job Description:We are looking for a technical expert who can provide top-notch support to our customers. As a...
-
Technical Support Specialist
hace 4 semanas
Madrid, Madrid, España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is partnering with a leading Outsourcing/BPO consultancy to onboard a Swedish speaking Technical Support Specialist for their Budapest office. Position: Technical Support Specialist Location: Budapest, Hungary Work model: hybrid Employment type: Full-time Remuneration: Estimated base salary of approximately €45,000 - €55,000 per...
-
Technical Support Specialist II
hace 3 semanas
Madrid, Madrid, España Gartner Careers A tiempo completoAbout This RoleThe Technical Support Specialist II plays a vital role in providing second-level support to resolve technical issues escalated by the Help Desk. This position ensures that Gartner Associates and infrastructure operate 24x7, meeting Gartner standards and SLAs.
-
Technical Support Specialist
hace 4 semanas
Madrid, Madrid, España Barco A tiempo completoJob Title: Technical Support Specialist - Visualization SystemsLocation: Madrid, SpainAbout Us: Barco is a leading international market leader in the visualization industry, dedicated to innovation and customer satisfaction.Salary: Competitive salary package (estimated €55,000 per year)Job Description:We are seeking a highly skilled Technical Support...
-
Technical Support Specialist
hace 4 semanas
Madrid, Madrid, España Devoteam Alegri GmbH A tiempo completoThe Job:Devoteam Alegri GmbH is seeking a Technical Support Specialist to join our team. As a skilled Windows administrator, you will be responsible for providing top-notch technical support to our international banking sector client in their 100% remote work environment.In this role, you will work closely with the client to resolve technical issues,...
-
Technical Support Specialist
hace 4 semanas
Madrid, Madrid, España Izertis S.A A tiempo completoCompany OverviewIzertis S.A is a leading technology company that specializes in delivering innovative solutions to its clients. With a strong presence in Europe and LATAM, we have a talented team of professionals who are dedicated to providing exceptional services.SalaryWe offer an estimated salary of $70,000 - 90,000 per year, which is competitive with the...
-
Technical Support Specialist
hace 1 mes
Madrid, Madrid, España Pernod Ricard España Sa A tiempo completoWe are looking for a skilled Technical Support Specialist to join our team at Pernod Ricard España Sa. As a key member of the Service Delivery Team, you will be responsible for providing on-site technical support and ensuring the smooth operation of our IT systems.About the Role:Support the Service Desk in resolving incidents and maintaining technical...
-
Industrial Technical Support Specialist
hace 4 semanas
Madrid, Madrid, España Professional Employers (Pvt.) Ltd. A tiempo completoAbout UsAt Professional Employers (Pvt.) Ltd., we strive to deliver exceptional service and support to our clients. Our team of experts is dedicated to helping you achieve your goals.Job SummaryWe are seeking a highly skilled Industrial Technical Support Specialist to join our team. The successful candidate will be responsible for providing technical support...
-
Technical Support Specialist Lead
hace 4 semanas
Madrid, Madrid, España Gartner Careers A tiempo completoAbout Gartner Careers: We are seeking a highly skilled Technical Support Specialist Lead to join our team. The salary for this role is $80,000 - $110,000 per year.Job Description: As a Technical Support Specialist Lead, you will provide second-level support to identify and solve technical issues escalated by the Help Desk to meet Gartner standards and SLAs...
-
Technical Support Specialist
hace 4 semanas
Madrid, Madrid, España Aon Hewitt A tiempo completoWe are seeking a highly skilled Technical Support Specialist to join our team. This is an exciting opportunity for someone with experience in IT support, eager to take on a challenging role that will allow them to grow and develop their skills.About the RoleThis is a technical role, which requires strong analytical and problem-solving skills. The successful...
-
Technical Support Specialist
hace 4 semanas
Madrid, Madrid, España Kamro Ltd A tiempo completoAbout the RoleKamro Ltd is looking for a motivated and experienced Technical Support Specialist to take their technical skills to the next level. If you're passionate about IT and enjoy problem-solving in a fast-paced environment, this opportunity might be the perfect fit for you.The role involves providing essential technical support to a wide range of...
-
Technical Support Specialist
hace 1 mes
Madrid, Madrid, España Tillster A tiempo completoAbout the OpportunityTillster is a leading provider of innovative solutions for restaurants and consumers globally. We are seeking a highly skilled Technical Support Specialist to join our team in Madrid, Spain.Job DescriptionThe successful candidate will provide technical support for Self Service kiosk, mobile application, and online products for US and...
-
Technical Support Specialist
hace 3 semanas
Madrid, Madrid, España Ovextech A tiempo completoJob OverviewWe are seeking a skilled Technical Support Specialist to join our team at Ovextech. As a Technical Support Specialist, you will be the primary point of contact for customers seeking technical assistance.Responsibilities:Provide fast and effective technical support to clients over the phone or emailPerform remote troubleshooting using diagnostic...
-
Technical Support Specialist
hace 3 semanas
Madrid, Madrid, España Itex A tiempo completoAfimilk is a global leader in dairy farming technology and seeks an experienced Technical Support Specialist to join their team. With a focus on delivering exceptional customer service, this role will provide technical support for advanced dairy technology systems installed on farms.Job SummaryThis hands-on position requires frequent travel to farm locations...
-
Technical Support Specialist
hace 1 mes
Madrid, Madrid, España Schreiber Foods A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team in Equipment Commissioning. As a key member of our technical support team, you will be responsible for providing exceptional support to our customers across various international locations.