Customer Experience Manager

hace 2 semanas


Santander, Cantabria, España ACCS - ARES Customer Care Solutions GmbH A tiempo completo
About the Role

We are seeking a highly skilled Customer Experience Advisor to join our team at ACCS - ARES Customer Care Solutions GmbH.

Salary and Benefits

The successful candidate will receive a competitive salary of £22,400 per annum, plus an additional £500 annual cash allowance. Our benefits package includes 25 days' holiday, increasing to 26 days after 5 years' service, with the option to purchase up to 5 contractual days per year. Eligible employees may also participate in a discretionary performance-related annual bonus.

Key Responsibilities
  • Act as the first point of contact for customers in branch or over the phone
  • Assist with day-to-day transactions, queries, and servicing
  • Answer customer calls into our contact centre
  • Build relationships and find solutions
  • Develop knowledge of services and products to help our customers
  • Identify new ways to improve the customer experience
Requirements
  • Proven ability to deliver outstanding customer service from a face-to-face or telephony background
  • Effective communication skills to truly understand customer needs


  • Santander, Cantabria, España Accs - Ares Customer Care Solutions Gmbh A tiempo completo

    Santander is seeking an experienced customer service professional to join our Magherafelt branch team. Salary: £22,400 per annum, plus an additional flexible benefit of up to £500. About the RoleThis Customer Experience Advisor role requires a friendly and approachable individual who can provide excellent customer service in a fast-paced branch...


  • Santander, Cantabria, España Accs - Ares Customer Care Solutions Gmbh A tiempo completo

    Role OverviewWe are seeking a Customer Experience Professional to join our team in Magherafelt. As a key member of our branch, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of support.About the RoleThis is a full-time position, working 35 hours per week across Monday to Saturday....


  • Santander, Cantabria, España Accs - Ares Customer Care Solutions Gmbh A tiempo completo

    Company OverviewSantander is a leading financial institution committed to delivering exceptional customer experiences. We value our relationships with customers and strive to make a positive impact in the communities we serve.Salary:£22,400 per annum (inclusive of flexible benefits)Job DescriptionWe are seeking an experienced Customer Experience Advisor to...


  • Santander, Cantabria, España Accs - Ares Customer Care Solutions Gmbh A tiempo completo

    Company OverviewSantander is a leading financial institution committed to delivering exceptional customer experiences. Our team of dedicated professionals works tirelessly to provide personalized service, ensuring our customers feel valued and supported.SalaryThe starting salary for this role is £22,400, with an additional £500 annual cash allowance to...


  • Santander, Cantabria, España ACCS - ARES Customer Care Solutions GmbH A tiempo completo

    About the RoleWe are looking for a dedicated Customer Experience Advisor to join our team at ACCS - ARES Customer Care Solutions GmbH.Job OverviewThis is a challenging role that requires a high level of flexibility and adaptability. The ideal candidate will have a strong customer focus and be able to work effectively in a fast-paced environment.Salary and...


  • Santander, Cantabria, España ACCS - ARES Customer Care Solutions GmbH A tiempo completo

    About the CompanyACCS - ARES Customer Care Solutions GmbH is a leading provider of customer care solutions. We are committed to delivering exceptional customer experiences through our people, processes, and technology.Job DescriptionWe are seeking a talented Customer Experience Advisor to join our team at ACCS - ARES Customer Care Solutions GmbH.Salary and...


  • Santander, Cantabria, España Comparably A tiempo completo

    About UsAt Comparably, we're revolutionizing the way businesses operate with our cutting-edge digital experience platform (DXP). Our mission is to empower teams with the tools and insights needed to create and optimize innovative solutions. By leveraging data-driven confidence, companies can now craft hyper-personalized experiences that drive revenue growth...


  • Santander, Cantabria, España Axiom Software Solutions A tiempo completo

    About the JobAxiom Software Solutions is looking for an experienced E-commerce Search Strategist to optimize our onsite search experience. As a key member of our team, you will plan and execute upsell and cross-sell campaigns on various real estates on the stores by leveraging tools' capabilities.Your responsibilities will include working together with the...


  • Santander, Cantabria, España Fnz (Uk) Ltd A tiempo completo

    Job DescriptionWe are seeking an experienced Senior Test Strategy Manager to join our team at Fnz (Uk) Ltd. This is a unique opportunity to lead the development and execution of test strategies that drive business growth and customer satisfaction.About the RoleTo design and implement comprehensive test strategies that align with business objectives and...


  • Santander, Cantabria, España Comparably A tiempo completo

    **Company Overview**At Comparably, we empower teams to create and optimize digital experiences with our leading digital experience platform (DXP). This innovative tool equips professionals with the insights they need to push boundaries and drive growth. Our global network of 900+ partners and 1100+ employees in various offices is dedicated to helping over...


  • Santander, Cantabria, España Egym A tiempo completo

    Your daily challenge is to spearhead the sales of innovative technological solutions in your assigned sales territory. As Senior Regional Sales Manager, you will shape the future of Egym with us by driving sales, consulting with clients, and showcasing our solutions.Key ResponsibilitiesDriving Sales: You will be responsible for generating new business...


  • Santander, Cantabria, España Lhr Américas A tiempo completo

    **Job Overview**LHR Americas is a leading recruitment agency, specializing in placing skilled professionals with top companies in the global energy industry. Our client, one of the world's largest producers of hydrocarbons, is seeking an experienced Senior Drilling Operations Manager to join their team.**Location**The successful candidate will be based in...

  • Area Sales Manager

    hace 4 días


    Santander, Cantabria, España Egym A tiempo completo

    About Us: EGYM is a fast-growing German technology company aiming to lead the digital transformation within the fitness industry. Our mission is to make the gym work for everyone.About the Role: We are seeking an experienced Area Sales Manager to spearhead the sales of our innovative technological solutions in Northern Spain. As a key member of our team, you...


  • Santander, Cantabria, España Lhr Américas A tiempo completo

    Job Title: Business Development ManagerWe are seeking an experienced Business Development Manager to lead the transaction development/procurement process through to financial close for Build Own Operate Transfer (BOOT), Build Own Operate (BOO), and other relevant outsourcing models across all sectors including power, water, midstream assets, pipelines, real...

  • Sales Growth Manager

    hace 3 semanas


    Santander, Cantabria, España Latamcent A tiempo completo

    Flxpoint is a leading provider of e-commerce automation software, dedicated to empowering online retailers and merchants to streamline operations and maximize growth. We are committed to delivering exceptional customer experiences and ensuring our clients' success through innovative solutions and dedicated support.Position Overview: Account Management Role:...


  • Santander, Cantabria, España Comparably A tiempo completo

    About UsAt Comparably, we empower businesses to create and optimize digital experiences that drive growth and customer satisfaction. Our cutting-edge platform is trusted by over 9,000 brands worldwide, including industry leaders like Peleton, Uber, AMEX, WSJ, Santander, KLM, and Mazda.CompensationThe average estimated annual salary for our employees is...

  • Project Manager

    hace 2 semanas


    Santander, Cantabria, España Ingram Micro A tiempo completo

    Job Summary:We are seeking a skilled Project Manager to lead our marketing automation initiatives. The successful candidate will have experience in project management, digital marketing, and marketing automation platforms. This role requires strong communication and project management skills to effectively execute marketing programs and drive business...


  • Santander, Cantabria, España Ingepsy A tiempo completo

    Company OverviewIngepsy is a leading global consumer products company operating in over 200 countries. We specialize in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition, with our products trusted in more households than any other brand in the world.We are a caring, innovative growth company reimagining a healthier future for people, their...


  • Santander, Cantabria, España Comparably A tiempo completo

    About Our CompanyAt Comparably, we're a leading platform that empowers businesses to make informed decisions through data-driven insights. With our cutting-edge digital experience platform, we help companies create personalized experiences for their customers.Our MissionWe're on a mission to enrich customer lifetime value, increase revenue, and drive growth...


  • Santander, Cantabria, España Lhr Américas A tiempo completo

    About Lhr AméricasLhr Américas is seeking a highly skilled Corporate Development Manager - Mergers and Acquisitions to join our team. The successful candidate will be responsible for supporting the screening, planning, analyzing, and developing new business ventures and executing mergers and acquisitions (M&A), joint ventures, and divestments.About the...