Customer Support Representative German Market

hace 4 semanas


Hospitalet de Llobregat, Barcelona, España Adecco A tiempo completo

Customer Support Representative German Market

We are looking for a skilled Customer Support Representative to join our team in the German market. As a key member of our customer service department, you will be responsible for providing top-notch support to our clients, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Qualify leads through desk research and proactive telemarketing activities
  • Manage LiveChat and route leads to responsible functions and/or partners
  • Provide marketing materials and product documentation to leads upon request
  • Ensure timely management of leads by sales colleagues and channel partners
  • Track lead management results and report to the business

Requirements:

  • Training in marketing/communication/business/technical
  • Previous experience in the field is a plus
  • Native speaker of German
  • Strong communication skills, a vocation for customer service, effective time management, and the ability to learn

What We Offer:

  • Contract through Adecco for 6 months + 6 months with the possibility of joining the company
  • Flexible working hours and intensive Friday
  • Salary: €30,000 gross per year (€17.14 gross per hour)

Onboarding as soon as possible.



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