Customer Support Representative German Market
hace 4 semanas
Customer Support Representative German Market
We are looking for a skilled Customer Support Representative to join our team in the German market. As a key member of our customer service department, you will be responsible for providing top-notch support to our clients, ensuring their needs are met and exceeded.
Key Responsibilities:
- Qualify leads through desk research and proactive telemarketing activities
- Manage LiveChat and route leads to responsible functions and/or partners
- Provide marketing materials and product documentation to leads upon request
- Ensure timely management of leads by sales colleagues and channel partners
- Track lead management results and report to the business
Requirements:
- Training in marketing/communication/business/technical
- Previous experience in the field is a plus
- Native speaker of German
- Strong communication skills, a vocation for customer service, effective time management, and the ability to learn
What We Offer:
- Contract through Adecco for 6 months + 6 months with the possibility of joining the company
- Flexible working hours and intensive Friday
- Salary: €30,000 gross per year (€17.14 gross per hour)
Onboarding as soon as possible.
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