Customer Service Representative with German and English
hace 3 semanas
Customer Operations Role in a Dynamic Environment
Page Personnel is seeking a highly skilled Customer Operations professional with German and English language proficiency to join our team in Madrid.
This customer-facing role involves:
- Handling customer calls and emails with a focus on resolving queries efficiently and effectively.
- Managing customer queries originated in our business via email, phone, or child case, ensuring timely follow-up and resolution.
- Analyzing customer accounts in SAP and ICON systems to provide accurate and informed support.
- Performing service contract administration tasks, including contract activation, adaptation, transfer, prolongation, terminations, or suspensions.
- Archiving contracts in a digital platform and printing/sending welcome letters to customers.
- Working collaboratively with the team to achieve customer satisfaction and business objectives.
- Requiring strong communication skills in German and English, as well as basic level experience in SAP/FI and medium level experience in MS office tools.
- Offering a dynamic work environment with possibilities of working in a multinational company, 3 days of teleworking, and flexibility.
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Customer Service Representative with German and English
hace 3 semanas
El Prat de Llobregat, Barcelona, España Page Personnel A tiempo completoAre you a customer-focused professional with excellent communication skills in German and English? We are seeking a Customer Service Representative to join our team at Page Personnel.Key Responsibilities:Handle customer calls and emails in a timely and professional manner.Transfer calls to an automated satisfaction survey and follow up on customer...
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Customer Service Representative with German and English
hace 4 semanas
El Prat de Llobregat, Barcelona, España Page Personnel A tiempo completoJob Title: Customer Operations with German and EnglishPage Personnel is seeking a highly skilled Customer Operations professional with proficiency in German and English to join our team.Job Summary:We are looking for a customer-focused individual to handle customer calls, emails, and queries in a timely and efficient manner. The ideal candidate will have a...
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Customer Service Representative with German and English
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El Prat de Llobregat, Barcelona, España Page Personnel A tiempo completoCustomer Operations Role OverviewPage Personnel is seeking a highly skilled Customer Operations professional to join our team. As a Customer Operations specialist, you will be responsible for handling customer calls, emails, and queries in both German and English.Key Responsibilities:Handling customer calls and emails in German and EnglishManaging customer...
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Customer Service Representative
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Customer Service Representative for German Market
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Customer Service Representative
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Customer Support Representative German Market
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