Customer Service Representative
hace 6 días
At ZimVie US Corp LLC, we are seeking a highly skilled Customer Service Representative to join our team in the UK. This is an exciting opportunity for a customer-focused individual who thrives in a fast-paced environment.
About the Role:This position involves providing exceptional support to customers, ensuring their needs are met with efficiency and professionalism. As a Customer Service Representative, you will be the first point of contact for customers, responding to their inquiries and resolving any issues that may arise.
- You will answer incoming phone calls, provide technical information, and process orders to meet customer expectations.
- Respond to customer requests, resolve issues, and serve as a liaison between customers and various departments.
- Manage stock levels, track backorders, and ensure timely delivery of products.
To succeed in this role, you will need:
- A secondary education qualification
- At least 2 years of experience in a high-end customer service role
- Familiarity with operating systems
- Basic knowledge of the medical device industry (a plus)
- Customer service orientation
- General financial knowledge (a plus)
- Proficiency in MS Office
- Bilingual proficiency in English and Spanish (native-level fluency required)
We offer a competitive compensation package, including a permanent contract, meal allowance, private life, health, and dental insurance. At ZimVie US Corp LLC, we value diversity and inclusion, and all qualified applicants are considered without regard to racial or ethnic origin, gender, religion, disability, age, or sexual identity.
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