Customer Service Representative for German Market

hace 1 semana


Hospitalet de Llobregat, Barcelona, España Adecco A tiempo completo

Customer Support Representative for German Market

Are you a native German speaker looking for a challenging role in customer service? Do you have a strong background in marketing and communication? We are seeking a highly motivated and organized individual to join our team as a Customer Support Representative for the German market.

Key Responsibilities:
• Qualify leads acquired through desk research and proactive telemarketing activities
• Manage LiveChat and route leads and technical inquiries to responsible functions and/or partners
• Provide marketing materials and product documentation to leads upon request
• Ensure timely management of leads by sales colleagues and channel partners through proactive reminders and proper follow-up cadence
• Provide regular feedback on lead quality to campaign managers, marketing communication people, and sales teams
• Track lead management results and report to the business

Requirements:
• Native speaker of German
• Strong communication skills and a vocation for customer service
• Effective time management and the ability to learn
• Availability to travel to L'Hospitalet de Llobregat

What We Offer:
• Training in marketing/communication/business/technical
• Previous experience in the field is a plus

Apply Now:
If you are interested in this opportunity, please do not hesitate to apply. We look forward to hearing from you.



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