Customer Support Specialist
hace 5 días
At Webfleet Solutions, we are seeking a skilled Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch technical support to our customers. Your primary goal will be to identify, troubleshoot, and resolve customer issues efficiently and accurately.
Key Responsibilities:
- Provide product information and effective technical support through multiple channels;
- Collaborate with peers and other customer-facing departments to provide complete and thoroughly researched answers for customers;
- Proactively manage customer expectations;
- Update our CRM system with all relevant information collected during customer service activities;
- Liaise with peers and cross-departmentally to provide complete and thoroughly researched answers for customers.
Requirements:
- You have successful experience in a similar role;
- You have impeccable written and verbal communication skills in German and English;
- Good interpersonal and customer service skills;
- Eager to learn new products and technologies and utilize your knowledge in a practical way;
- Ability to be both proactive and reactive, and remain detail-oriented even under pressure;
- Ability to follow standard processes and practices within set service levels;
- You are a team player;
- Previous experience with CRM systems is an advantage.
What We Offer:
- The chance to work in a fast-moving, innovative, and international team;
- A company culture that likes to work hard and play hard;
- Decisive actions;
- Hybrid work environment;
- Competitive salary and benefits package;
- Opportunities for professional growth and development;
- Recognition and rewards for outstanding performance.
-
Customer Support Specialist
hace 2 semanas
El Prat de Llobregat, Barcelona, España Webfleet Solutions A tiempo completoCustomer/Technical Support SpecialistAs a Customer/Technical Support Specialist at Bridgestone Mobility Solutions, you will be part of a dynamic team dedicated to providing exceptional support to our customers in the Benelux region. Based in Barcelona, you will report to the Regional Team Leader and be responsible for identifying, troubleshooting, and...
-
Customer Support Specialist
hace 2 meses
El Prat de Llobregat, Barcelona, España Webfleet Solutions A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Customer Support Specialist to join our team at Webfleet Solutions. As a key member of our Benelux region team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide technical and administrative support to customers through...
-
Customer Support Specialist
hace 2 meses
El Prat de Llobregat, Barcelona, España Webfleet Solutions A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Customer Support Specialist to join our team at Webfleet Solutions. As a key member of our Benelux region team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide technical and administrative support to customers through...
-
Customer Support Expert
hace 1 semana
El Prat de Llobregat, Barcelona, España Webfleet Solutions A tiempo completoCustomer Support SpecialistAt Webfleet Solutions, we are seeking a dedicated and passionate Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our customers.Key Responsibilities:Provide timely and effective technical support to...
-
Customer Support Professional
hace 3 semanas
El Prat de Llobregat, Barcelona, España Webfleet Solutions A tiempo completoCustomer Support SpecialistAt Webfleet Solutions, we are seeking a dedicated and passionate Customer Support Specialist to join our team. As a key member of our customer-facing department, you will play a vital role in delivering exceptional support to our customers, ensuring their satisfaction and loyalty.Key Responsibilities:Provide timely and effective...
-
Customer Support Expert
hace 1 semana
El Prat de Llobregat, Barcelona, España Webfleet Solutions A tiempo completoAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our Benelux team as a Customer Support Specialist. As a key member of our support team, you will be responsible for providing exceptional technical and administrative support to our customers.Key ResponsibilitiesProvide product information and effective technical support...
-
Customer Support Expert
hace 2 semanas
El Prat de Llobregat, Barcelona, España Webfleet Solutions A tiempo completoAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our Benelux team as a Customer Support Specialist. As a key member of our support team, you will be responsible for providing exceptional technical and administrative support to our customers.Key ResponsibilitiesProvide product information and effective technical support...
-
Customer Support Expert
hace 2 semanas
El Prat de Llobregat, Barcelona, España Webfleet Solutions A tiempo completoAbout the RoleWe are seeking a highly skilled and customer-focused Customer Support Specialist to join our team in Barcelona, dedicated to serving the Benelux region. As a key member of our customer-facing department, you will play a vital role in ensuring our customers receive exceptional support and service.Key ResponsibilitiesProvide timely and effective...
-
Customer Support Expert
hace 2 semanas
El Prat de Llobregat, Barcelona, España Webfleet Solutions A tiempo completoAbout the RoleWe are seeking a highly skilled and customer-focused Customer Support Specialist to join our team in Barcelona, dedicated to serving the Benelux region. As a key member of our customer-facing department, you will play a vital role in ensuring our customers receive exceptional support and service.Key ResponsibilitiesProvide timely and effective...
-
Customer Support Expert
hace 4 semanas
El Prat de Llobregat, Barcelona, España Webfleet Solutions A tiempo completoAbout the RoleWe are seeking a highly skilled and customer-focused Customer Support Specialist to join our team in Barcelona, dedicated to serving the Benelux region. As a key member of our customer-facing department, you will play a vital role in ensuring our customers receive exceptional support and service.Key ResponsibilitiesProvide timely and effective...
-
Customer Support Expert
hace 4 semanas
El Prat de Llobregat, Barcelona, España Webfleet Solutions A tiempo completoAbout the RoleWe are seeking a highly skilled and customer-focused Customer Support Specialist to join our team in Barcelona, dedicated to serving the Benelux region. As a key member of our customer-facing department, you will play a vital role in ensuring our customers receive exceptional support and service.Key ResponsibilitiesProvide timely and effective...
-
Customer Support Professional
hace 1 mes
El Prat de Llobregat, Barcelona, España Webfleet Solutions A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Support Specialist to join our team at Webfleet Solutions. As a key member of our customer-facing department, you will be responsible for providing exceptional technical support and product information to our customers.Key ResponsibilitiesProvide timely and effective technical support to customers...
-
Customer Support Professional
hace 1 mes
El Prat de Llobregat, Barcelona, España Webfleet Solutions A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Support Specialist to join our team at Webfleet Solutions. As a key member of our customer-facing department, you will be responsible for providing exceptional technical support and product information to our customers.Key ResponsibilitiesProvide timely and effective technical support to customers...
-
Customer Support Expert
hace 7 días
El Prat de Llobregat, Barcelona, España Webfleet Solutions A tiempo completoAbout the RoleWe are seeking a highly skilled and customer-focused Customer Support Specialist to join our team in Barcelona. As a key member of our Benelux region team, you will play a crucial role in delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective technical and administrative support to...
-
Technical Support Specialist
hace 3 días
El Prat de Llobregat, Barcelona, España DOW JONES A tiempo completoJob SummaryWe are seeking a skilled Technical Support Specialist to join our team at Dow Jones. As a Technical Support Specialist, you will provide technical assistance and customer service to our global customers and sales organization.Key ResponsibilitiesProvide technical support and guidance to customers and sales organization.Act as liaison for partners...
-
Customer Support Expert
hace 5 horas
El Prat de Llobregat, Barcelona, España Webfleet Solutions A tiempo completoAs a Customer Support Expert at Webfleet Solutions, you will be part of a dynamic team dedicated to delivering exceptional customer experiences in the Benelux region. Based in Barcelona, you will report to the Regional Team Leader and be responsible for identifying, troubleshooting, and resolving customers' issues efficiently and accurately.As a Technical...
-
Technical Support Specialist
hace 4 horas
El Prat de Llobregat, Barcelona, España DOW JONES A tiempo completoJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Dow Jones. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our global customers and sales organization.Key ResponsibilitiesProvide technical assistance, guidance, and customer service to...
-
Customer Solution Specialist
hace 7 días
El Prat de Llobregat, Barcelona, España MediaMarktSaturn Retail Group A tiempo completoAbout UsMediaMarktSaturn Retail Group is a leading omnichannel retailer in Spain and Europe, specializing in the distribution of consumer electronics and related services. With over 1,000 stores in 13 countries and a team of over 52,000 people, we are committed to providing a unique and personalized shopping experience to our customers.Our MissionWe strive...
-
Customer Solution Specialist
hace 2 semanas
El Prat de Llobregat, Barcelona, España MediaMarktSaturn Retail Group A tiempo completoAbout the RoleWe are seeking a highly motivated and customer-focused Campaña - Customer Solution Specialist to join our team at MediaMarktSaturn Retail Group. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences and resolving customer inquiries in a timely and professional manner.Key...
-
Customer Solution Specialist
hace 2 semanas
El Prat de Llobregat, Barcelona, España MediaMarktSaturn Retail Group A tiempo completoAbout the RoleWe are seeking a highly motivated and customer-focused Campaña - Customer Solution Specialist to join our team at MediaMarktSaturn Retail Group. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences and resolving customer inquiries in a timely and professional manner.Key...