Customer Support Expert

hace 4 semanas


Barcelona, Barcelona, España Lodgify A tiempo completo

About Us

Lodgify is a fast-growing company leading the vacation rental industry with innovative software.

We empower property owners and managers to efficiently manage and market their rental businesses online.

Role Overview

We're looking for a Customer Support Specialist to join our team in Barcelona.

As a Customer Support Specialist, you will help people use the Lodgify software.

You will advise our customers on how to successfully use Lodgify to set up their own accommodation website and grow their vacation rental business.

You will help them by responding quickly to customer support requests, troubleshooting, and guiding them on how to make the most of Lodgify.

Why You'll Love Us

You'll be part of a growing, dynamic company with a truly international team.

We celebrate diversity and are proud to acknowledge a variety of backgrounds, perspectives, and skills in our team.

We offer a range of benefits, including flexible working hours, paid vacation, and top-notch health insurance.

What's in It for You

  • The freedom to work from home any day that works for you.
  • Enjoy 25 working days of paid vacation and Jornada Intensiva in August.
  • Top-notch Cigna health insurance (includes travel insurance, dental plan, psychologist, and we cover pre-existing conditions too).
  • Save on meals Enjoy a monthly allowance of 150€ and, in addition, a Flexible Remuneration plan with up to 70€.
  • Flexible Remuneration options for your transportation needs.
  • Elevate your workspace. We provide a home-office setup allowance to ensure you have everything you need for a productive and comfortable work environment.
  • Free Spanish classes.
  • Boost your earning potential with our referral program that offers paid compensation.
  • Fuel your day with a daily office breakfast buffet and join our monthly events like football tournaments, wine tastings, hikes, kayaking, and more.

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