Customer Support Expert

hace 4 semanas


Barcelona, Barcelona, España Lodgify A tiempo completo

Role Overview

We are seeking a highly skilled Customer Support Specialist to join our team at Lodgify. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities

  • Provide expert advice and guidance to customers on using the Lodgify software.
  • Respond to customer inquiries and resolve technical issues in a timely and professional manner.
  • Collaborate with internal teams to ensure seamless customer support and experience.
  • Continuously improve customer satisfaction and loyalty through proactive support and issue resolution.

Requirements

  • At least 2 years of experience in technical customer support or a similar role.
  • Excellent verbal and written communication skills in English and Italian (desirable).
  • Ability to work independently and as part of a remote team.
  • Strong problem-solving skills and attention to detail.

What We Offer

  • A dynamic and international work environment.
  • Opportunities for growth and development in a fast-paced industry.
  • A competitive salary and benefits package.
  • The freedom to work from home and a flexible work schedule.

How to Apply

If you are a motivated and customer-focused individual with a passion for delivering exceptional support, please submit your application in English.


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