Empleos actuales relacionados con Subject Matter Expert: Customer Support Specialist - Barcelona, Barcelona - Revolut Ltd
-
Automotive Expert
hace 2 semanas
Barcelona, Barcelona, España Ttec A tiempo completoAbout TTECWe're a company that makes customers happy. Our mission is to help businesses build engaged, pleased, and profitable customer experiences powered by our combination of humanity and technology.Job Title: Automotive Expert - Customer Onboarding SpecialistLocation: Athens, GreeceSalary Range: €35,000 - €45,000 per annum (dependent on...
-
Customer Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Robert Bosch Group A tiempo completoCompany OverviewBosch Service Solutions is a leading provider of technology-driven solutions in the area of Business Process Outsourcing. As part of the Bosch Group, we operate in the Building and Energy Technologies unit, offering complex services to leading companies worldwide.Job DescriptionWe are seeking a Customer Support Specialist - Vehicle Expert to...
-
Customer Experience Champion
hace 2 semanas
Barcelona, Barcelona, España Ttec A tiempo completoAbout TTECTTEC is a dynamic, family-friendly organization dedicated to making customers happy. Our business revolves around delivering exceptional customer experiences.Job SummaryWe're seeking an Automotive Specialist to join our team in Athens, Greece. As a subject matter expert, you'll provide top-notch service to clients via voice, chat, or email...
-
Global Customer Support Specialist
hace 1 mes
Barcelona, Barcelona, España F. Hoffmann-La Roche Gruppe A tiempo completoCompany Overview: Roche fosters diversity, equity, and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional...
-
Relocation Expert Customer Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Blu Selection A tiempo completoEmbark on an international adventure in Lisbon, Portugal, as a Relocation Expert Customer Support Specialist with Blu Selection. This is an exceptional opportunity to work for a multinational organization renowned for providing world-class sales and customer service solutions.We are seeking a motivated and skilled professional who can provide top-notch...
-
Customer Acquisitions Specialist
hace 5 días
Barcelona, Barcelona, España Sap A tiempo completoWe strive to empower individuals at SAP by fostering a culture of collaboration, diversity, and growth. Our company's purpose is centered around helping the world run better. How? We focus on building a strong foundation for the future and creating a work environment that values flexibility, recognition, and learning opportunities. In the Customer Renewals...
-
Global Customer Experience Expert
hace 5 días
Barcelona, Barcelona, España Ttec A tiempo completoWe are seeking a skilled and empathetic Global Customer Experience Expert to join our team. This role offers a unique opportunity to make a meaningful impact on customer satisfaction and drive business growth.About the Role:Provide exceptional customer service via voice, chat or email interactions.Act as a subject matter expert in your field, resolving...
-
Customer Support Representative
hace 3 semanas
Barcelona, Barcelona, España Robert Bosch Group A tiempo completoAt Robert Bosch Group, we're seeking a talented Customer Support Representative to join our team. As a key member of our organization, you'll play a vital role in delivering exceptional customer experiences.About UsWe are a leading global technology and services company, specializing in business process outsourcing solutions. Our expertise lies in providing...
-
Customer Support Expert
hace 2 semanas
Barcelona, Barcelona, España Holded Technologies, S.L A tiempo completoJoin our team at Holded Technologies, S.L. and take your career to the next level as a Customer Support Expert! In this exciting role, you will be working closely with clients to provide top-notch support and guidance.The JobWe are looking for an experienced Customer Support Expert to join our Spanish-speaking customer base. As a key member of our Customer...
-
Customer Success Specialist for EU Markets
hace 2 semanas
Barcelona, Barcelona, España Cataloxy A tiempo completoCompany OverviewAmazon is committed to delivering an exceptional customer experience, and our success depends on the partnerships we build with sellers. We strive to create a platform that fosters growth and opportunities for businesses across Europe.About the RoleWe are seeking a Customer Success Specialist to support Amazon's selling partners in navigating...
-
Customer Support Expert
hace 2 semanas
Barcelona, Barcelona, España Minacs A tiempo completoAre you passionate about delivering exceptional customer experiences?Job Title: Customer Support ExpertWe're seeking a highly skilled Customer Support Expert to join our team in Barcelona.About the Role:In this exciting opportunity, you will be responsible for handling calls through CRM agent portal, creating quotations and orders via SAP system, expediting...
-
Customer Training and Education Specialist
hace 2 semanas
Barcelona, Barcelona, España Intuitive A tiempo completoIntuitive seeks a skilled Customer Training and Education Specialist to join our team. This role involves delivering da Vinci and Ion technology training, as well as facilitating surgeon-led training for surgeons, physicians, first assistants, and OR staff from various surgical specialties. The ideal candidate will have a strong background in professional...
-
Multinational Customer Support Specialist
hace 6 días
Barcelona, Barcelona, España Blu Selection A tiempo completoAbout the RoleWe are seeking a highly skilled Multinational Customer Support Specialist to join our team at Blu Selection in Lisbon. As a key member of our customer support department, you will play a vital role in delivering exceptional service to our clients from various countries and backgrounds.Your responsibilities will include:Providing expert support...
-
Customer Support Specialist
hace 2 semanas
Barcelona, Barcelona, España Tbwa ChiatDay Inc A tiempo completoCustomer Support RoleWe are seeking a skilled and dedicated Customer Support Specialist to join our Italian market team in Barcelona, Spain. As a key member of our customer service department, you will be responsible for providing exceptional support to our customers, ensuring their needs are met with professionalism and efficiency.The ideal candidate will...
-
Senior Research Director
hace 3 semanas
Barcelona, Barcelona, España Gartner A tiempo completoAbout the RoleWe're seeking an exceptional Senior Research Director to join our Customer Service and Support Technology research team, focusing on CRM Customer Engagement Center and Digital Customer Service vendors, platforms, markets, and technologies. The ideal candidate will have expertise in CRM Customer Engagement Center vendors like Salesforce,...
-
Customer Support Solutions Expert
hace 2 semanas
Barcelona, Barcelona, España Webfleet Solutions B.V. A tiempo completoOur team is looking for a skilled Customer Support Solutions Expert to join our dynamic team in Barcelona. This full-time role offers the opportunity to work with a passion for technology and provide exceptional support to our customers.As a Customer Support Specialist at Webfleet Solutions B.V., you will be part of a 8-member team dedicated to serving the...
-
Field Support Specialist
hace 5 días
Barcelona, Barcelona, España Beckman Coulter Life Sciences A tiempo completoUnlock Your Potential as a Field Support Specialist - Technical ExpertAbout UsBeckman Coulter Life Sciences is a trusted partner to our customers, empowering them to transform science and healthcare with groundbreaking discoveries. Our legacy spans 80+ years, and we have over 2,900 associates across 130 countries.Our MissionWe accelerate the discovery,...
-
Technical Account Manager: Strategic Customer Advocate
hace 2 semanas
Barcelona, Barcelona, España Dynatrace A tiempo completo**Job Summary**We are seeking a highly skilled Technical Account Manager to join our team at Dynatrace. As a key member of our customer success organization, you will be responsible for providing exceptional technical support and guidance to our customers.**Key Responsibilities**Provide expert-level technical support to customers, including troubleshooting...
-
Barcelona, Barcelona, España Robert Bosch Group A tiempo completo**About Us**We are a global leader in the automotive industry, part of the esteemed Robert Bosch Group. Our innovative services focus on providing expert solutions for customers worldwide.**Job Overview**We are seeking a highly skilled Customer Support Agent to join our team. As a key member, you will provide exceptional support to clients, utilizing your...
-
Dedicated Customer Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Recruitment Apple Lovers A tiempo completoRecruitment Apple Lovers is a leading recruitment agency based in Portugal, specializing in connecting top talent with innovative companies. Our team is dedicated to finding the best candidates for our clients and providing exceptional service.We are currently seeking a Dutch speaker to join our International team as a Dedicated Customer Support...
Subject Matter Expert: Customer Support Specialist
hace 2 meses
About Revolut
At Revolut, we believe that people deserve more from their money. Our mission is to deliver that. As a leading financial super app, we provide our 45+ million customers with a range of products and services to help them get more from their money every day.
About the Role
Our Customer Support team is the public face of the company, providing first-class front-line support to our customers. As a Subject Matter Product Expert with a Customer Support background, you will work closely with product teams to ensure users stay at the forefront of everything Revolut does.
Key Responsibilities
- Provide technical support to customers, assisting with troubleshooting and resolving issues.
- Test and diagnose bugs, replicating customer-reported issues and assisting in diagnosing bugs in the software or hardware.
- Escalate complex technical issues to the product engineering team, gathering all relevant information from the customer.
- Train and onboard new customers, helping them understand and utilize our products and systems efficiently.
- Document solutions, maintaining and updating knowledge base articles, FAQs, user guides, and training materials for internal and external use.
- Collaborate with stakeholders to gather insights and knowledge, ensuring a deep understanding of system requirements and customer needs.
- Analyse customer-reported issues and propose innovative solutions based on data insights.
Requirements
To succeed in this role, you will need fluency in English, at least 1 year of experience in a Support role, a collaborative mindset, empathy, and a love for helping people. Previous experience as a Subject Matter Expert and/or first-line support representative is a plus.
About Our Culture
We believe in seeking out diverse talent and creating an inclusive workplace. Our Revoluters are a priority, and we're committed to delivering exceptional, innovative products and services for our customers. We encourage applications from people with diverse backgrounds and experiences to join our multicultural team.
What We Offer
At Revolut, we value our people and offer financial benefits, flexibility to work from home, the office, or abroad, a free Revolut Metal subscription, and exciting events year-round.
