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Customer Experience Specialist
hace 1 mes
Come and be a part of our dynamic customer service team at JD
We are looking for a talented Customer Experience Specialist to join our team and provide exceptional customer service to our customers.
Your Key Responsibilities:
- Provide excellent customer service via phone, email and social media.
- Respond to customer enquiries and resolve any issues in a timely and professional manner.
- Work collaboratively with colleagues to achieve customer satisfaction.
- Stay up to date on product knowledge and company information to provide accurate information to customers.
What We Offer:
- A comprehensive training program to ensure you have the skills and knowledge to excel in your role.
- Ongoing support and development opportunities to help you grow in your career.
- A fun and dynamic work environment with a passionate team.
About Us:
JD is a leading retailer of sports fashion and outdoor products with a strong presence in the UK and internationally. We are committed to providing excellent customer service and are looking for talented individuals to join our team.