Operations Manager for Customer Service Excellence

**Company Overview**At Qonto, we're committed to making day-to-day banking easier for SMEs and freelancers. Our online business account combines invoicing, bookkeeping, and spend management tools, thanks to our innovative product and highly reactive 24/7 customer support. As the leader in our market, we've rapidly gained trust, serving over 500,000...

We are seeking a Customer Service Business Operations Manager for our Specialty Direct Distribution area in Spain, Italy, and France. This position will oversee four coordinators and manage a team of 30 people, reporting to Affinity's Global Customer Service Manager.Key ResponsibilitiesOversight of daily Order to Cash operations: Supervise all aspects of the...

Job Description:We are seeking a skilled Service Excellence Manager to join our team. The successful candidate will be responsible for leading strategic projects and improving service operations across the organization.Key Responsibilities:Lead cross-functional projects to optimize service operations and improve performanceAlign service processes with...

Job DescriptionWe are seeking an experienced Customer Service Team Lead and Operations Manager to join our team at Centrient Pharmaceuticals. This role is a key position within the Commercial / Customer Service department, responsible for leading the customer service teams in the assigned region and managing the order-to-cash process.

Job OverviewWe are seeking a highly skilled Senior Operations Excellence Manager to join our team at Merkle Schweiz. This role involves leading efforts to design and optimize integrated workflows, review and enhance operational processes, and oversee continuous improvement initiatives.About the RoleDevelop, implement, and optimize integrated workflows across...

Zurich Australian Insurance Ltd. offers a competitive salary of €100,000 per annum for the Service Team Leader - Operations Excellence position in Madrid.This is an exciting opportunity to lead the Underwriting Operations team at SC Spain, driving excellence and collaboration with Digital Center of Excellence and Financial Lines Program implementation...

Job SummaryWe are seeking an experienced Service Operations Manager to oversee the service department at Rotzinger Group. This is a key role in driving customer satisfaction, optimizing service operations, and supporting our mission to deliver cutting-edge packaging solutions.About the RoleThe Service Operations Manager will be responsible for managing a...

**About Msx International Inc.**We are a leading company in the customer service industry, committed to delivering exceptional experiences for our clients and their customers.**Job Summary**We are seeking a highly skilled Customer Service Excellence Specialist to join our team in Barcelona. As a key member of our quality assurance team, you will be...

About UsAt Qonto, our mission is to make day-to-day banking easier for SMEs and freelancers. Our innovative product, highly reactive customer support, and clear pricing have made us the leader in our market.Our JourneyWe were founded in July 2017 by Alexandre and Steve. Today, we serve over 500,000 customers and have a team of 1,600+ Qontoers who are...

At CPM International, we're revolutionizing global transportation by harnessing cutting-edge technology.We're committed to creating a more sustainable and efficient future for transportation worldwide. In the TaaS Operations project, our team leverages collective strengths to achieve system efficiency, unlock growth initiatives, and drive operational...

Job OverviewThe Customer Service Expert for Supply Chain Operations will be responsible for providing exceptional customer service and ensuring the timely and complete delivery of goods. This role will work closely with business partners in the supply chain to resolve customer complaints and manage order releases.About the PositionWe are seeking a highly...

OverviewThe Ritz-Carlton is a global leader in luxury hospitality, renowned for delivering exceptional service and rare experiences. As a Culinary Operations Manager, you will play a pivotal role in ensuring the highest standards of culinary excellence across our properties.About YouWe are seeking an accomplished professional with 6 years of experience in...

About the RoleWe are seeking a highly skilled Customer Service Excellence Specialist to join our team at Recruitment Direct. In this dynamic role, you will be responsible for delivering exceptional customer service and ensuring that all interactions meet the highest standards of quality.Job ResponsibilitiesQuality Auditing: Conduct thorough audits of...

About WerfenWerfen is a leading global company in the diagnostics and pharma sectors.Job SummaryWe are seeking a highly motivated Customer Service Excellence Representative to join our team. The ideal candidate will be responsible for delivering exceptional customer service, ensuring timely order releases, and resolving customer complaints.About the RoleThis...

About UsPUMA Gruppe is a leading global sports brand, proud of its Mediterranean atmosphere and rich sporting legacy. We support over 21,000 employees across 51 countries.Job DescriptionWe are seeking an experienced Global Customer Service Operations Manager to execute the Order to Cash Process in the country according to the Iberia Sales Strategy. The ideal...

Company OverviewKaplan Languages Group, part of Kaplan Inc., is a leading provider of language education travel services. With a network of schools and summer camps across seven countries, we offer a unique opportunity to work with students from over 100 countries.Salary: €30,000 - €40,000 per year, depending on experience.Job DescriptionWe are seeking...

About Cpm InternationalOur company, Via, is revolutionizing global transportation by harnessing cutting-edge technology. We're not just transforming daily commutes but also making a significant impact on reducing humanity's environmental footprint. With ambitious goals, we're committed to creating a more sustainable and efficient future for transportation...

About the RoleWe are seeking a highly skilled and experienced Assistant Store Manager to join our team. As a key member of our leadership team, you will be responsible for driving store operations, ensuring excellent customer service, and contributing to the overall success of the store.Key ResponsibilitiesSUPPORT THE STORE MANAGER IN DAILY...

Lead Underwriting Operations TeamWe're seeking an exceptional International Service Team Leader to join our team at Zurich Australian Insurance Ltd. Your primary responsibility will be to lead the Underwriting Operations team, ensuring seamless service delivery across the network.Develop and maintain a high-performing team, including 6-7 employees, through...

Company Overview: Amazon Extra Large (AMXL) is a specialized service handling heavy items like furniture and large home appliances. Our team manages the entire service, from supply chain fulfilment to delivery and returns, with a focus on customer care, safety, productivity, and innovation.Job Summary: We're seeking an Operations Excellence Specialist to...