Customer Service Business Operations Manager
hace 1 semana
We are seeking a Customer Service Business Operations Manager for our Specialty Direct Distribution area in Spain, Italy, and France. This position will oversee four coordinators and manage a team of 30 people, reporting to Affinity's Global Customer Service Manager.
Key Responsibilities- Oversight of daily Order to Cash operations: Supervise all aspects of the B2B customer service experience, from order entry to product delivery, ensuring timely and accurate deliveries, problem-solving, process adherence, and continuous improvement activities to meet customer service quality and satisfaction targets.
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Service Operations Manager
hace 2 semanas
Barcelona, Barcelona, España Rotzinger Group A tiempo completoJob SummaryWe are seeking an experienced Service Operations Manager to oversee the service department at Rotzinger Group. This is a key role in driving customer satisfaction, optimizing service operations, and supporting our mission to deliver cutting-edge packaging solutions.About the RoleThe Service Operations Manager will be responsible for managing a...
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Customer Service Team Lead and Operations Manager
hace 1 semana
Barcelona, Barcelona, España Centrient Pharmaceuticals A tiempo completoJob DescriptionWe are seeking an experienced Customer Service Team Lead and Operations Manager to join our team at Centrient Pharmaceuticals. This role is a key position within the Commercial / Customer Service department, responsible for leading the customer service teams in the assigned region and managing the order-to-cash process.
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Barcelona, Barcelona, España Recruitment Direct A tiempo completoJob Summary: We are seeking an experienced Operations Manager to lead our customer service team in Riga, Latvia. This is a great opportunity for a seasoned professional to contribute to our dynamic team and drive operational excellence.
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Business Service Manager
hace 1 semana
Barcelona, Barcelona, España Omya Interantional Ag A tiempo completo**About Omya International Ag**We are a leading company in the field of Sales, Marketing, Finance & HR Service Management. Our goal is to deliver exceptional service to our clients.**Job Title: Business Service Manager**Salary: $120,000 - $150,000 per year**Job Description:**We are seeking an experienced Budget Planning and Control professional to join our...
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Strategic Service Operations Manager
hace 2 semanas
Barcelona, Barcelona, España Colt Technology Services A tiempo completoColt Technology Services provides network, voice and data centre services to thousands of businesses around the world, empowering them to focus on delivering their business goals instead of the underlying infrastructure.Job Overview:We are seeking a highly skilled Strategic Service Operations Manager to join our team. In this role, you will be responsible...
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Operations Excellence Manager
hace 5 días
Barcelona, Barcelona, España Qonto A tiempo completo**Company Overview**At Qonto, we're committed to making day-to-day banking easier for SMEs and freelancers. Our online business account combines invoicing, bookkeeping, and spend management tools, thanks to our innovative product and highly reactive 24/7 customer support. As the leader in our market, we've rapidly gained trust, serving over 500,000...
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Senior Business Operations Manager
hace 1 semana
Barcelona, Barcelona, España Skillspark Ab A tiempo completoSeeking an experienced Senior Business Operations Manager to lead our onboarding processes and customer service performance in the energy industry. This role requires a highly skilled problem solver with excellent analytical skills, who can effectively handle pressure and startup-like environments. Key responsibilities include monitoring flaws or areas of...
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Global Customer Service Operations Manager
hace 3 días
Barcelona, Barcelona, España Puma Gruppe A tiempo completoAbout UsPUMA Gruppe is a leading global sports brand, proud of its Mediterranean atmosphere and rich sporting legacy. We support over 21,000 employees across 51 countries.Job DescriptionWe are seeking an experienced Global Customer Service Operations Manager to execute the Order to Cash Process in the country according to the Iberia Sales Strategy. The ideal...
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Customer Service Expert for Supply Chain Operations
hace 2 semanas
Barcelona, Barcelona, España Werfen A tiempo completoJob OverviewThe Customer Service Expert for Supply Chain Operations will be responsible for providing exceptional customer service and ensuring the timely and complete delivery of goods. This role will work closely with business partners in the supply chain to resolve customer complaints and manage order releases.About the PositionWe are seeking a highly...
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Senior Technical Operations Manager
hace 5 días
Barcelona, Barcelona, España Business Assurance A tiempo completo**Unlock Your Potential in Renewable Energy Leadership** We are Business Assurance, a leading provider of innovative digital solutions for the renewable energy sector. Our cutting-edge platform, Cloud Solutions, empowers our clients to harness the power of wind, solar, and storage assets with unparalleled efficiency. As the Senior Technical Operations...
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Customer Success Operations and Project Manager
hace 18 horas
Barcelona, Barcelona, España Click&Boat A tiempo completoAbout UsClick&Boat is a global platform for boat rentals, making boating accessible worldwide while helping boat owners optimize their services. With exponential growth since 2013, we've expanded to 50 countries and 600 destinations, operating with a dynamic team of 200 employees from 20+ nationalities.Job DescriptionThe Customer Success Team is a pivotal...
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Regional Customer Service Operations Manager
hace 7 días
Barcelona, Barcelona, España Centrient Pharmaceuticals A tiempo completoAbout the RoleThis is a challenging and comprehensive role that requires a strong customer service background and excellent leadership skills. As a Regional Customer Service Agent Team Lead, you will be responsible for driving customer satisfaction and loyalty in your assigned region.Your key responsibilities will include:Leading Customer Service Teams:...
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Business Operations Manager
hace 4 días
Barcelona, Barcelona, España Albert Roger Group A tiempo completoJob SummaryWe are seeking a highly organized Business Operations Manager to oversee the operational needs of our UK and German retail partners. As a key member of our team, you will ensure seamless order processing and delivery while representing our brand with exceptional customer service.About UsThe Albert Roger Group is a dynamic company dedicated to...
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Barcelona, Barcelona, España Amazon A tiempo completoAbout the RoleWe are seeking an experienced Operations Manager to join our team at Amazon's Extra Large (AMXL) service.Job SummaryThis is a challenging and rewarding role that requires a strong leader who can drive improvement programs across our operations, supply chain, business intelligence, and program management teams.As a Senior Program Manager, you...
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Global Technical Operations Manager, EMEA
hace 1 semana
Barcelona, Barcelona, España Aristocrat A tiempo completoA challenging opportunity has arisen for a highly skilled and experienced Global Technical Operations Manager to lead our team in the EMEA region. As a key member of our leadership team, you will be responsible for ensuring the smooth operation of our technical services, providing exceptional customer support, and driving business growth.Job OverviewThe...
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Customer Service Representative
hace 4 semanas
Barcelona, Barcelona, España Cpm International A tiempo completoAbout Cpm InternationalOur company, Via, is revolutionizing global transportation by harnessing cutting-edge technology. We're not just transforming daily commutes but also making a significant impact on reducing humanity's environmental footprint. With ambitious goals, we're committed to creating a more sustainable and efficient future for transportation...
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Service Excellence Manager
hace 2 semanas
Barcelona, Barcelona, España Hempel Paints Kuwait Company W.L.L. A tiempo completoJob Description:We are seeking a skilled Service Excellence Manager to join our team. The successful candidate will be responsible for leading strategic projects and improving service operations across the organization.Key Responsibilities:Lead cross-functional projects to optimize service operations and improve performanceAlign service processes with...
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Optimizing Customer Support Operations Manager
hace 1 semana
Barcelona, Barcelona, España Qonto A tiempo completoQonto is a leading online business account provider that empowers SMEs and freelancers with innovative tools for easier day-to-day banking.We're looking for an experienced Ops Tooling Manager to join our team!About the Role:As an Ops Tooling Manager at Qonto, you will be responsible for configuring and customizing Zendesk and Diabolocom instances to support...
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Service Growth and Business Strategist
hace 2 semanas
Barcelona, Barcelona, España Smith+Nephew A tiempo completoCompensation: £60,000 - £80,000 per annumAbout Us: Smith+Nephew is a leading medical technology company that designs and manufactures innovative solutions to help people live better lives.Job Summary: We are seeking an experienced Service Growth and Business Strategist to join our team in Europe. As a key member of our service operations team, you will be...
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Store Operations Manager
hace 7 días
Barcelona, Barcelona, España Claire'S A tiempo completoAbout the RoleThis is a management position at Claire's, a leading high street fashion retailer with over 3000 stores globally. As an Assistant Store Manager, you will be responsible for supporting your Store Manager in driving sales and profit, delivering exceptional customer service, and ensuring the store runs smoothly.Key ResponsibilitiesSales and...