Business Operations Manager

hace 3 semanas


Barcelona, Barcelona, España Albert Roger Group A tiempo completo
Job Summary

We are seeking a highly organized Business Operations Manager to oversee the operational needs of our UK and German retail partners. As a key member of our team, you will ensure seamless order processing and delivery while representing our brand with exceptional customer service.

About Us

The Albert Roger Group is a dynamic company dedicated to delivering high-quality cosmetics products to our customers. We value strong relationships with our partners and prioritize excellent communication and timely deliveries.

Key Responsibilities:
  • Manage and oversee customer orders, ensuring smooth communication and timely deliveries.
  • Provide customers with real-time order updates, from acceptance to delivery.
  • Use ERP systems to manage stock, purchasing, and deliver great customer service.
  • Coordinate with third-party logistics partners to meet demand.
  • Ensure stock and display units arrive on time for store launches by working closely with merchandising partners.
  • Handle invoicing and prepare shipment documentation for accounting purposes.
  • Conduct review meetings with customers to foster strong relationships.
Requirements:
  • Fluency in English and German (Polish language skills are an asset).
  • Experience in customer service or sales administration.
  • Ability to work independently, manage multiple tasks, and maintain focus.
  • Proficiency in Microsoft Office (particularly Excel).
Estimated Salary Range: £35,000 - £50,000 per annum

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