Business Operations Manager

hace 5 días


Barcelona, Barcelona, España Metyis Ag A tiempo completo

Metyis Ag, a fast-growing international company, is seeking a highly skilled Business Operations Manager with +4 years of experience in CRM to join our Performance team in Barcelona, Spain. The ideal candidate will have regular travel to Romania.

We offer:

  • A high level of responsibility and immediate client interactions under the guidance of senior team members
  • Helping clients target, measure, and improve mission-critical business metrics and generate a demonstrable return on investment
  • Closely collaborating with partners, strategy consultants, and data engineers in a flat and agile organization where personal initiative is highly valued

The successful candidate will drive the execution of multi-channel communications for clients, aimed at strengthening brand loyalty, increasing customer engagement and retention, driving revenue, and ultimately increasing customer lifetime value (LTV).

Main Responsibilities:
  1. Campaign Execution: Develop, A/B test, and optimize email campaigns, including segmentation, targeting, and personalization to improve customer experience and ROI
  2. Performance Metrics: Analyze campaign KPIs (ROI, conversion rates, etc.) and provide insights to inform future strategies, delivering regular action-oriented reports
  3. Cross-Department Collaboration: Partner with internal client teams and external vendors to ensure smooth campaign development from content, data, and tech perspectives

Requirements:
  • Fluent in Romanian and English (written and verbal)
  • 4+ years in a CRM role with proven success in CRM & Marketing strategies
  • Expertise in email marketing platforms, SMS, In-App push notifications, and navigation-based publicity like targeted banners (e.g., Acoustic, HubSpot, Salesforce Marketing Cloud, Emarsys, other) and analytics tools

Salary Range: €55,000 - €65,000 per year

This is an excellent opportunity to join a fast-growing international team and develop your skills in a dynamic and challenging environment.

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