Service Excellence Manager
hace 6 horas
Job Description:
We are seeking a skilled Service Excellence Manager to join our team. The successful candidate will be responsible for leading strategic projects and improving service operations across the organization.
Key Responsibilities:
- Lead cross-functional projects to optimize service operations and improve performance
- Align service processes with business objectives to drive growth and efficiency
- Design, standardize, and improve processes to achieve cost-effectiveness and customer satisfaction
- Maintain detailed process documentation and SOPs for services
Requirements:
- Bachelor's degree in Business Management, Process Engineering, or related field
- Extensive experience in consultancy, project management, or process improvement
- Strong skills in documentation, presentation, and data analysis
- Proficiency in Excel and Power BI
- Excellent verbal and written communication skills in English
Salary: €80,000 - €100,000 per annum
Location: Polinyà, Spain; Kongens Lyngby, Denmark
About Us:
Hempel is a global leader in coatings and paints, with a mission to double our impact. We offer a dynamic work environment, opportunities for growth and development, and a competitive salary package.
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