Service Delivery Excellence Manager

hace 1 mes


Barcelona, Barcelona, España Hewlett Packard A tiempo completo
About the Role

This position plays a vital role in leading the strategic planning and management of product support or solution portfolios, ensuring alignment with pricing strategies and seamless service delivery.

Key Responsibilities
  • Leads the planning of product support or solution portfolios throughout their entire lifecycle, aligning them with pricing strategies and ensuring seamless end-to-end service delivery.
  • Assumes responsibility for the revenue and margin contributions of a portfolio comprising more than one solution or service.
  • Shapes and executes the function's vision, facilitating customers in their business transformation and realizing tangible business value from their IT investments.
Requirements
  • A four-year or graduate degree in Business Administration or a related discipline.
  • At least 10 years of work experience, preferably in service business management, delivery, solution architecting, business planning, or a related field.
Compensation

The estimated annual salary for this role is $120,000-$180,000, depending on location and qualifications. Benefits include comprehensive health insurance, retirement plans, and paid time off.



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