Automation Platforms Service Delivery Manager
hace 5 días
Role Overview
The Automation Platforms Service Delivery Manager is responsible for ensuring efficient and effective delivery of automation platforms to internal customers. The role collaborates closely with the Service Owner, Process Owners, external partners, and peers to deliver an integrated End-to-End Service.
Main Responsibilities
The Automation Platforms Service Delivery Manager will be responsible for execution and optimization of defined Service Management processes, effective Incident and Service Request handling, Performance Reporting of respective Services, execution of Service Improvements, as well as License and Contract Management.
Candidate Profile Requirements
The ideal candidate should have very good communication skills in English, experience in leadership or team management roles, and a strong understanding of automation tools and technologies.
Salary Details
The estimated salary for this position ranges from €55,000 to €85,000 per annum, depending on location and experience.
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