Service Operations Manager
hace 2 días
We are seeking an experienced Service Operations Manager to oversee the service department at Rotzinger Group. This is a key role in driving customer satisfaction, optimizing service operations, and supporting our mission to deliver cutting-edge packaging solutions.
About the RoleThe Service Operations Manager will be responsible for managing a team of highly skilled technicians, ensuring the successful testing, commissioning, and maintenance of our advanced packaging machinery. Key responsibilities include:
- Supervising and guiding the technical team to ensure alignment with company strategic objectives.
- Overseeing service appointments, assigning tasks to technicians, and ensuring efficient and timely service delivery.
- Scheduling resources, managing team schedules and workloads equitably and efficiently.
- Organizing training programs to enhance the team's skills and knowledge.
- Maintaining strong relationships with clients, ensuring they feel valued and managing expectations to improve customer satisfaction.
To succeed in this role, you will need:
- A Bachelor's degree in Engineering, Business Administration, Logistics, or a related field.
- More than 5 years of experience in packaging or industrial machinery.
- Advanced Spanish and English language skills.
$85,000 - $115,000 per annum, depending on experience.
-
IT Service Operations Manager
hace 4 semanas
Barcelona, Barcelona, España Novartis A tiempo completoJob Overview">We are seeking a highly skilled IT Service Operations Manager to join our team in Barcelona. In this role, you will be responsible for driving holistic IT service management, encompassing all ITIL processes, service operations, operational quality management, continual service improvement, and supplier operational governance.">Main...
-
IT Service Operations Manager
hace 4 semanas
Barcelona, Barcelona, España Novartis A tiempo completo**About Novartis**We are a global healthcare leader dedicated to reimagining medicine and improving and extending people's lives. Our purpose is to become the most valued and trusted medicines company in the world.Career OpportunitiesWe are seeking an IT Service Operations Manager to join our team in Barcelona, Spain. As a key member of our IT organization,...
-
Service Operations Manager
hace 4 semanas
Barcelona, Barcelona, España Novartis Farmacéutica A tiempo completoAbout the RoleThis is an exciting opportunity to work as an IT Service Management Specialist at Novartis Farmacéutica. As part of our team, you will be responsible for delivering on IT Service Management for specific tower/service line across ITIL process, Service Operations along with continual service improvement and supplier operational governance.You...
-
European Aftersales Service Operations Manager
hace 4 semanas
Barcelona, Barcelona, España Vivo Tech Gmbh A tiempo completoJob OverviewWe are seeking an experienced European Aftersales Service Operations Manager to join our team at Vivo Tech GmbH in Madrid, Spain.About the RoleYou will be responsible for managing after-sales and pre-sales operations across Europe, working closely with multiple location teams to achieve customer service satisfaction and KPI goals. Your challenges...
-
Director Service Operations Manager
hace 1 mes
Barcelona, Barcelona, España Sita Switzerland Sarl A tiempo completoJob DescriptionAbout the RoleThe Director Service Operations will be a key pillar in SITA's contribution to a greener, more sustainable aviation through the enablement of flight and air traffic optimization.Key ResponsibilitiesTransformation and Organizational Design: Spearhead transformation initiatives and lead the development and implementation of...
-
IT Service Delivery Manager
hace 4 semanas
Barcelona, Barcelona, España OMYA A tiempo completoJob SummaryWe are seeking an experienced IT Service Delivery Manager to lead our global operations team. The successful candidate will be responsible for ensuring exceptional service delivery to our customers, managing the complete lifecycle of all related business and technical services, and guaranteeing that each service meets the highest quality...
-
IT Service Operations Manager for DTX Services
hace 4 semanas
Barcelona, Barcelona, España OMYA A tiempo completoThe Sales, Marketing, Finance & HR Service Manager is responsible for delivering exceptional service to the Omya Business. This role oversees the entire service lifecycle, ensuring high-quality standards are met.Key ResponsibilitiesService Lifecycle Management: Ensure continuous improvement and high-quality service delivery for all related business and...
-
IT Service Delivery Manager
hace 4 semanas
Barcelona, Barcelona, España Healthcare Businesswomen'S Association A tiempo completoAbout the RoleWe are seeking a highly skilled IT Service Delivery Manager to join our team in Barcelona. As an IT Service Delivery Manager, you will be responsible for driving holistic IT service management across all ITIL processes, service operations, and continual service improvement.
-
Dining Service Manager
hace 4 semanas
Barcelona, Barcelona, España Sls Barcelona A tiempo completoOverviewWe are seeking a highly skilled Dining Service Manager to join our pre-opening team at SLS Barcelona. As a key member of our operations team, you will be responsible for ensuring the highest level of service and guest satisfaction in our In-Room Dining services.
-
Strategic Service Operations Manager
hace 2 días
Barcelona, Barcelona, España Colt Technology Services A tiempo completoColt Technology Services provides network, voice and data centre services to thousands of businesses around the world, empowering them to focus on delivering their business goals instead of the underlying infrastructure.Job Overview:We are seeking a highly skilled Strategic Service Operations Manager to join our team. In this role, you will be responsible...
-
IT Service Delivery Manager
hace 1 mes
Barcelona, Barcelona, España Novartis A tiempo completoAbout the JobWe are seeking a highly skilled IT Service Delivery Manager to join our team at Novartis. The successful candidate will be responsible for driving holistic IT service management, encompassing all ITIL processes, service operations, operational quality management, continual service improvement, and supplier operational governance.Key...
-
Restaurant Operations Manager
hace 4 semanas
Barcelona, Barcelona, España Marriott International A tiempo completoJob SummaryWe are seeking an experienced Restaurant Operations Manager to join our team at Le Méridien Barcelona. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring seamless service delivery and driving business growth.About YouTo succeed in this role, you will need:At least 2...
-
Cloud Service Manager
hace 3 semanas
Barcelona, Barcelona, España AXA Group A tiempo completoAbout AXA Group OperationsAXA Group Operations is a global organization within the AXA Group, responsible for driving innovation and technology-led transformation across the company.Role OverviewWe are seeking an experienced Cloud Service Manager to join our team. This role will be based in A Global Location and will report to the Head of...
-
Restaurant Operations Manager
hace 4 semanas
Barcelona, Barcelona, España Accor Hotels A tiempo completoDiscover a world of possibilities at Accor Hotels as a Restaurant Operations Manager.Why Work for Us?We welcome you as you are and provide an environment where you can grow, learn, and enjoy your work. Our culture is built on the values of hospitality, respect, and excellence.As a Restaurant Operations Manager, you will have the opportunity to make a real...
-
Operations Manager
hace 4 semanas
Barcelona, Barcelona, España Guestready A tiempo completoAbout GuestReadyGuestReady is a pioneering short-term rental management and hospitality company, dedicated to delivering exceptional services to property owners and guests. Our global presence spans the United Kingdom, France, Portugal, Spain, and the United Arab Emirates, with a strong focus on innovation and customer satisfaction.Our MissionWe aim to...
-
Senior Restaurant Operations Manager
hace 4 semanas
Barcelona, Barcelona, España The Ritz-Carlton A tiempo completoRestaurant Management OpportunityWe are seeking an experienced Senior Restaurant Operations Manager to join our team at The Ritz-Carlton. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional guest satisfaction and driving business growth.About the RoleIn this role, you...
-
Culinary Operations Manager
hace 2 días
Barcelona, Barcelona, España The Ritz-Carlton A tiempo completoOverviewThe Ritz-Carlton is a global leader in luxury hospitality, renowned for delivering exceptional service and rare experiences. As a Culinary Operations Manager, you will play a pivotal role in ensuring the highest standards of culinary excellence across our properties.About YouWe are seeking an accomplished professional with 6 years of experience in...
-
Luxury Banquet Operations Manager
hace 4 semanas
Barcelona, Barcelona, España Sls A tiempo completoOverviewWe are seeking an experienced Luxury Banquet Operations Manager to join our pre-opening team at SLS Barcelona. As a key member of our banqueting team, you will be responsible for ensuring the smooth execution of all banquet functions, providing exceptional service, and leading a high-performing team.
-
Store Operations Manager
hace 4 semanas
Barcelona, Barcelona, España Amplifon A tiempo completoAbout the Role: We are seeking a Store Operations Manager to join our team at Amplifon Spain. As a key member of our organization, you will play a crucial role in driving operational efficiency and streamlining store operations across our network.Responsibilities:Ensure high quality shop personnel experience by enhancing the efficiency and effectiveness of...
-
Experience Director
hace 4 semanas
Barcelona, Barcelona, España Yego A tiempo completoAbout the OpportunityYego, a pioneer in urban mobility, is seeking an experienced professional to lead its customer service operations in France. As a key member of the team, you will be responsible for ensuring exceptional customer experiences through efficient and effective support processes.About the RoleThe ideal candidate will have a strong background...